Octopus Group Reviews 142

I have tried on 4 occasions to redeem an amount,still waiting
It is now 1/11 and once again and not paid,maybe after completing last survey for and organisation that is 800 metres from home I think a visit will be necessary to let them know this organisation does not PAY
I have just tried your phone number with the answer being it's unavailable,just PAY ME look under Adrian Schofield

Their internal system to suspend people is a joke.
It's too harsh.

I'm a member of other survey sites where I have no issue with quality control, but Octopus Group will ban you at the drop of a hat.

Sometimes the survey client surveys fail, but they'll flag your profile because you incompleted the survey or did something wrong, yet the survey might freeze.

I’ve also tried to resolve this with staff.

It’s a company issue.

Was alright until I reached the cash out amount, now all of a sudden I haven't had a successful survey almost all of them have screened me out. Seems a bit strange that it works until your close to cash out.

There has been many times screen out my surgerys but thats definitely not octopus group fault it’s because the survey taker also need what they want and they also don’t want to waste money on unwanted things. After all i’m happy with the service.

Please don’t bother they are scammers. Before they use to be legit now they are absolutely useless.
Don’t Sign anything with them, you are just wasting your time.

Their policy basically says they can cancel your survey or account anytime they like. Obviously just before the $10 minimum to withdraw #scam

Excellent rewards for surveys Unfortunately I don't qualify for all of them but that's okay because when I do I am pleased with the amounts I get paid. Would love to see more companies added to the egift cards and some removed, like priceline that don't allow online use All in all I would highly recommend for a little time you gain a bit of spending money

This company can improve by going into liquidation. Information thieves and frauds.

Don't waste your time, you would get more achieved by mopping your floor or watching paint dry.

BEWARE of these energy and time scammers!

Companies such as Octopus Group make an enormous amount of money by exploiting respondents time only to "screen you out". But where does the info you've provided actually go?

Think about it guys!

Just had it installed fast speeds really impressed

I did one survey and not paid because my answers were not appropriate? The money and being suspended for 2 weeks does not concern me. But I am fascinated…How does one answer inappropriately? You tick the answer you want… so inappropriate can only be not supplying the answers wanted by the company. Funny really 😂

Excellent Pay Rate, however the surveys are few and far between. Loved this company and so has my family. Unfortunately we all signed up together and as a result, after a couple of years they banned both mine and my brothers account and are now requesting ID verification?!

Very poor. I don't trust sending my ID to an email address nor uploading it. The main issue is we were often completing the same surveys and it identified us a duplicate account

I made over $1000 with this site and would love to get back to earning, especially as I continuously share octopus group with friends and have made a decent amount from referalls.

Such a shame, used to enjoy their service. I hope this can be fixed another way such as mobile phone number verification or email verification, it isnt right, been very disappointed.

Waste so much time on the screening questions or even surveys just to be screened out. Literally got ten minutes into a survey to be booted off because it didn’t think I was reading the questions?! I’m not a moron, I can read at a normal pace. Waste of time.

Every survey I am timed out. It takes 5 mins to fill the details in to then be told you are timed out. I gave all my details to Octopus when I signed up, I thought the purpose of this was so they could send surveys to me that I would qualify for. Obviously not. Biggest waste of my time. Very disappointed.

All of a sudden I am not able to login and reset my password. Was getting error message saying I have been unsubsribed which I am not aware of. Sent email to support but it got bounced back. So I am no way getting back into my account for no reason and m the time and effort spent accumulated payable credit is not accessible now to withdraw. Is this a scam or something?

If I could give it a 0 star rating I would. EVERY single survey I am given I am timed out because I’m not what they are looking for, biggest waste of time.

Why has the one off payment bee removed. So you have no choice but to set up a direct debit. Then they can take what they want just like bulb did. That one off needs to been an option again. Me personally I'm off elsewhere. Not staying with these.

Seems like people just dont know how surveys and how survey invitations work, I have never had major issues with Octopus, you get the few disqualifications here and there, a few validation issues also, but thats just how the survey planet works.

Octopus is an awesome survey platform if you're just looking to earn a bit of extra cash, personally I've earnt over 200$ passively within the past year.

If you're looking for a high paying survey site with awesome support, I would highly recommend you to use Octopus Group!

Unsubscribed without notification or explanation.

The Octopus group were very prompt and helpful with re-instating my subscription.

Account was unsubscribed for no apparent reason.

After emailing support explaining that I was using another survey platform and perhaps this led to the account being flagged, I was asked for a picture of my driver's license and phone bill.

This sent alarm bells ringing, as it's terrible security practice to require users to email such documents. I complied with certain information redacted. I was then asked to also provide the same information about my wife. I sent through an updated phone bill showing my wife's phone number.

They still insisted on me sending through a picture of my wife's ID.

At this point, it became evident that Octopus are at best hopelessly incompetent when it comes to security and risks around identity theft, or are operating a phishing scam.

Octopus Group would be well served to update their support processes and get with the times.

you get paid for your work. however, chances of being screenout for literally no reason or having a processing error is high. but rather than that, you can get paid lots of money. all survey websites i noticed have screenout issue but you do get 0.10 dollars or more for each screenout or technical error
but payout is high compared to most survey sites i use though