One Dollar Fly Reviews 

873
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 237 reviews, most reviewers were unhappy with their experience overall. Customers frequently pointed out discrepancies between advertised prices and final costs, noting that initial low airfare prices drastically increased after booking due to unexpected fees or claims that seats were unavailable. People also complained about difficulties with payment methods and unhelpful customer service interactions when trying to resolve these booking issues. Some reviewers were happy with the customer service, mentioning that specific staff members were exceptionally kind, patient, and very helpful during phone calls. Reviewers appreciated employees who patiently guided them through changing flights, arranging proper seating, and quickly obtaining necessary boarding passes.

What people talk about most

Price

Customers consistently note negative experiences with price, describing how cheap flights are frequently... See more

Booking process

Reviewers mention negative feedback about the booking process, reporting that cheap advertised fares are... See more

Staff

Customers had ambiguous experiences with staff, reflecting high disagreement on service quality. Many... See more

Payment

Consumers find payment to be stressful due to unexpected extra charges after booking. Reviewers frequently... See more

Service

People report negative experiences with service, describing it as very poor with unhelpful customer support.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying the tickets was easy buy confirming was a hassle. Instead a of my mom saving money it turned into a caos. They had switch her ticket she had to pay $300 more. It was a bad experience. Today it... See more

Rated 1 out of 5 stars

Complete scam, as soon as fare was paid I got a call indicating that fare isn't available and I now owe double the fare listed. One dollar now has all my information and I am contacting my credit card... See more

Rated 1 out of 5 stars

As others have mentioned, beware of the hidden meaning behind flexible and non-refundable on One Dollar Fly. This is not like Expedia's non-refundable. I booked tickets at the very cheap price and t... See more

Rated 1 out of 5 stars

Bait and switch,refused refund for flights that when I chose no longer existed they wouldn't give money back. Scam,blood suckers using high pressure to complete deal NEVER EVER USE THIS GROUP. HI... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that traveling is an adventure in and of itself. It’s expected to be fast and painless. To achieve our goal of healthy and affordable travel, we use our protection index in conjunction with the Meta search engine. We are continuously striving to have a one-of-a-kind transportation experience, and our fully automated travel systems are just what you require. When interacting with travelers, time is of the essence. Our top priority is to have the right approach to our customers’ ever-changing needs. This is shown by a large number of customers we have and their testimony. Easy Booking Price Match Promise Quality Assured Customer Support (24/7)


Contact info

2.6

Poor

TrustScore 2.5 out of 5

873 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(873)

246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Bait and switch,refused refund for…

Bait and switch,refused refund for flights that when I chose no longer existed they wouldn't give money back. Scam,blood suckers using high pressure to complete deal
NEVER EVER USE THIS GROUP. HIGHWAY ROBBERY THAT I COULD HAVE HAD CHEAPER TICKETS ELSE WHERE WITH BETTER ACCOMMODATIONS.
DONT USE EVER

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Overcharges

Horrible. This company overcharges you excessively. Please do not use. Book on the actual airline site.

March 7, 2026
Unprompted review
Rated 1 out of 5 stars

This is a bait and switch scam

This is a bait and switch scam. Low price on the website- you get locked into a non refundable ticket with escalating fees. They say the seat is unavailable- then charge the same price you could find on the airline website. Pure garbage- super frustrating- customer service is obviously outsourced.
DO NOT USE

March 1, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

One Dollar Fly is a Bait and Switch Scam

I am adding additional information to a previous review that I had done on the scam, bait and switch organization known as One Dollar Fly.
During a call with a representative from their organization, they raised a $300 quoted flight to $550 and then (when they realized they could extract more money) they raised the cost of the flight to $770. My wife's bank was sending alerts to her phone that told her this money was being taken from our bank during the call with One Dollar Fly.
I immediately called the bank, I had them cut-off the card, and then initiated a fraud case with the bank. For those of you who don't know the US laws, the practice of "bait and switch" is illegal in the us. It's fraud.
Thankfully, the bank recovered our money from these deceptive fraudsters. Once again... DO NOT GIVE YOUR MONEY TO ONE DOLLAR FLY. THEY ARE A SCAM ORGANIZATION.

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

This company is quite the scam

This company is quite the scam. They advertise flight fares that are so low and have a timer going saying that it's a flash sale for only the next few minutes. Then in small writing you see that the booking is not complete until they call you. They call and say the flight is overbooked and if you still want that same flight you must pay two or three times as much as the sale they advertised. There was never a sale, price is too good to be true, and they claim no refunds. NEVER deal with them! Such a scam!

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

This service is a complete scam I…

This service is a complete scam I bought a ticket for $600 and they would co fir
My flight. They them contacted me and said they wanted to get me a ticket for different dates. I said I need those dates to attend a funeral. They then said the flight I selected was a special lower fare amd they did nnot have anymore availability. They then said I can pay 900 more to get on the same flight. I said noway cancell my booking they said they could not as there was refund. Then they told me to go to Biffalo for a cheaper flight or a different air port for 400 and a different airline. I said yes initially then they tried to debit my card for a different amount within code, which did not make sense or explaing. I canceled all with them and asked for my money back which they said no.. poor custome relations ability. Do notntrust them !

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

It would be a zero

It would be a zero. I more upset that kayak website recommended them. It is typical bait and switch. They tried scare tactics. Told us our seats were no longer availabale and we had to pay another 809 to 1000 dollars to move to main cabin or switch our flights to seperste flight ( ie me and my husband flying seperatly). Called us 5 times times after I we said we were canceling the card we put on the webite.They said we would lose the money we had but they never charged us.so we called the bank and canceled the card. I dont understand how with all these complaints they can exist and that kayak would recommend them.

February 18, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bs DO NOT BUY!

Bs! I bought tickets for 345$ just for them to call me back and say the flight is being changed and made me pay 1000$ this is bs! Do not fall for it

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM.

Absolute SCAM.
Do not trust this website at all. I purchased through cheapflights.com which redirected me to OneDollarFly and I thought maybe they're legit, but they're not. They have a terrible customer service--well, because they are scam-- and ask for more money to give you the itinerary/ticket number. This is a waste of time. Do not keep talking to them. It's so stupid to trust them.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

They were not specific on what was…

They were not specific on what was offered in my flight and tried to raise the price 4× the amount that was agreed on first. I could get the same flight with what I needed for only160$ rather than 103$ while they wanted 370$

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam site

This is a scam site. They will sale you a low priced ticket that is not refundable regardless if you call back the same hour, then call you later and tell you it’s a restricted flight an the airlines will change your flight to a Different date if you don’t pay more money then charge the same price the airlines is charging for the ticket. DO NOT BOOK WITH THEM

February 12, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bait and switch

This was a bait and switch. I called five times and was hung up on four. They nearly doubled the price and did not disclose that the ticket was non-guaranteed. When I called back, they said I could only get the original price by leaving three weeks later. They falsely claimed I could not bring a carry-on, only a wallet and phone, and pressured me to upgrade. They also said I could not add TSA PreCheck without upgrading. When I contacted the airline, they said I had no reservation. I only received a confirmation number after paying the higher price.

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. They advertise flexible tickets but do not honor it. My return date was changed without proper consent, and they demanded extra payment to correct it. Customer service was rude and unhelpful, refusing any refund. I would not recommend booking through this company.

February 11, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

I wish I could give it a negative

I wish I could give it a negative. They act like you’re getting the flights for cheap then try to make you change your date and time. Causing you to spend more money than the actual flight. They’re giving SCAMMERS!!!!!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at ALL COSTS!! ***False advertisement***

Initially paid $325 for 3 tickets, that quickly turned into $675 each ($2,025 total). Rep stated the $325 was only a "promotion" which had expired..in a span of 1 hour??!! Unbelievable. They could not cancel because they were NON-refundable. False advertisement. Fine print is misleading because once they hook you, you are done for!!! Basically, what they initially quote you at is the "standby" rate. Once you actually confirm, then they give you the actual ticket price. SCAM. Stay away if you can. I should have read these reviews before contacting my cc company to approve the held transaction - that should've been the red flag ⛳ as it was my ONLY opportunity to not get hooked in. I've avoided scams in the past and was extremely disappointed that I got duped into this one. Never again. I told the rep to go work for another company if she had any conscious. What a POS business. Any review over 1 star has to be a BOT. I honestly don't understand how anyone would give 2+ stars. If anything, NEGATIVE 100+ stars. Good Luck ppl!!!!.

February 7, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look