Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,976)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

So far so great

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time to then exchange for vouchers just through giving my opinions. I have always enjoyed quizzes and surveys and questions though. Rewards arrive instantly too. Would rate this site as awesome :)

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Useful rewards for your time

Although finding surveys that I fit can be difficult, they’re usually interesting and well designed. When I redeem my points my rewards arrive immediately, which is brilliant.

December 1, 2025
Unprompted review
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Rated 1 out of 5 stars

I am so disappointed with this survey…

I am so disappointed with this survey panel. I was an active participant for well over 20 years. They considered me to be a diamond member. I always put my best effort into their surveys and acted with the highest level of honesty and integrity. Then they removed me from the panel for no stated reason. They didn’t even give me a chance to defend or redeem myself. I am assuming they use AI Bots to cull their membership without any human judgement. Very unfair.

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

I enjoy most of the polls

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can actually take part in. I wish the surveys offered were tested against my account profile so I didnt get regected as not suitable so often, maybe because of my age. if I hed more relevant offers it would have been 5*

November 18, 2025
Unprompted review
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