Opinion Outpost Reviews 

The problem we had was dealt with quckly, sympathetically and satisfactorily

I have long been impressed by Opinion Outpost.I recently had to change from my broken smartphone to my landline phone for code verification.Colleague Gen took this in their stride and dealt with the changeover so very promptly.Thank you.

Good to earn but I get fed up with getting to the end and don't get my points because I'm not right for the survey not good

One of the most trustworhy surveys website. Reliable and prompt payout.

They refuse to compensate me in a timely manner. I completed one of their offers to sign up for an investment company that offers high interest savings accounts I completed successfully and the company notified then that I successfully completed. I was supposed to receive 674 panel points on Opinion Outpost. When I inquired with them as to why I had not yet received my parents they first gave me problems about the double points and asked me if I had a screenshot. I advise them to check the amount of days that I had left to complete the offer and then they would know what date I signed up and they would be able to tell that there was a double point offer why would I have a screenshot of something that they should already know. They keep asking me if I have a screenshot of the fact that this is a double point offer and I keep telling them if they look at the amount of time that I have left to complete the offer they can tell the exact date I started and verify that it's a double point offer. I've advised them that I will no longer do anything for them until I paid for this offer. Then there is a problem I have with the amount that they pay people for each 10 points in represents $1 they will ask you to do something that is for 10 points but it takes 20 minutes to complete so basically they will pay someone $3 an hour that is slave wages as it's nowhere near minimum wage. They will actually have a survey that pay five points or 50 cent that takes 19 minutes to complete that basically offering to pay someone a little over $1.50 an hour. Now that I have proven to them when the company provided proof that I completed their offer they are now saying that I have to wait up to 90 days to be compensated that is nowhere in this office never takes 90 days to be paid so I have let them know that I will do nothing else for them and I mean that until I am paid.

Opinion Outpost dealt with my last query about a failed survey promptly and well - crediting me with the Points due to the failure being the fault of the commissioning agency.
As a caveat, these agencies often do not test their surveys before publication - this needs to stop

Sadly this survey site has really gone downhill recently. Up to the beginning of this year I would regularly get surveys and cash out 4 or 5 times a month. Now almost all surveys I do I get screened out of - usually right at the end after I have spent quite a while answering question. Gone down to cashing out just 1 or 2 times a month now. Got so fed up wasting my time completing surveys for 10 plus minutes before getting screened out, that I have deleted my account.

Surveys are usually interesting, although rewards are sometimes low. Customer service is fantastic. Always respond quickly to any issues and have always resolved issues to my satisfaction.

I have emailed yourselves on two occasions asking for my points for completing the game word city level 500 I have sent screenshots showing completion but have still not received any communication please could you advise

Great survey site. Usually plenty of interesting surveys on offer for various rewards. Customer service seems excellent dealing with problems.

i been paid 20 pound in 4 days no more survey or offer have come up avoid

Would not even give one star, they are a total con. I saved up my points went to cash out l, then they said I failed a verification and shut my account and won’t pay out.
***DO NOT USE AS THEY ARE A CON***

historically the c/s has been great but but a bit less satisfactory this year however last 2 weeks it has returned to relative normality. I think maybe there was an autopilot response which temporarily which fobbed us off instead of being just and fair with compensation for glitches. I am erring on the fair side here myself based on the past and hope that they can continue now to give a more personal response with a reasonable decision.

This company has a habit of saying that a survey has been 'closed early' even when fully completed. Thus gaining information without paying for it. It happens time after time

Helpful customer service. OK surveys when I get the chance to complete

They often don't pay for these reasons,
They offer you surveys and after about 20 minutes they say we have closed the survey early as we have enough surveys completed or they say do late exclusitions after about 25 minutes work

Their payments are worth more than £68 per hour to me in this time of continuing financial problems in terms of expensive groceries these payments are very helpful.

Used to be decent, now they are awful and a waste of time. Completed multiple surveys only to not get the points.

Support is useless, after my next cash out these scammers are gone.

It used to be a good survey panel but not anymore. It's just a waste of time. Avoid at all costs.

They lure you in. I answered fairly and honestly and earned good money to begin with, however I started getting to end of survey and it wouldn't pay or through me out, penalised me and was banned from the site without explanation.