Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,976)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 3 out of 5 stars

Better quantity but the same old lack of survey quality

The quantity of surveys available seems to have improved somewhat on here, but the quality of them remains the same. Late disqualifications are common, as are surveys with technical faults. Failed surveys are not numbered, so complaints are difficult. Biggest problem for me is surveys that require audio but do not offer subtitles. This to me shows an unacceptable ignorance of the deaf community and a lack of interest by the company of holding the survey-producers to account for this and other survey faults. Complaints are met with either a complete lack of understanding of the problem or a vague promise to "pass it on" to someone, so of course, nothing ever happens.

September 26, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I find the survey quite interesting

I find the survey quite interesting. I don't qualify for some survey but I love the fact you are told that earlier so you don't waste your time on them.
The rewards are quick to access.

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous interesting surveys

Fabulous, interesting surveys. Yes, you get screened out of some, but that happens with all survey companies. The surveys you get through to are interesting and easy to complete. The rewards are easy to achieve and come through quickly.

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

Crap site

Crap site. Most of the surveys take way longer than they say, you get screened out of most them after spending ages on them and then when you try to redeem your account is blocked

August 29, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Interesting

I find the surveys I do interesting,apart from earning a little extra cash I learn a lot from what's going on in the world and get a good idea of what is to come in the future. It's.one of the best survey sites.

August 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

The responses when raising problems are…

The responses when raising problems are very quick and positive, but there is a general problem of apparent screen outs due to age ( ageist ? ) or sometimes delayed screen outs ( eg up to 5 minutes participation ) with no award made for the long time involved before the screen out occurs. Peter J Bates

August 22, 2024
Unprompted review
Rated 2 out of 5 stars

The first time I got to 100points and…

The first time I got to 100points and were able to redeem for a £5 AMAZON gift card relatively easily. Since then i'r has been a total con. I got to 90 points then all the surveys I complete 'glitch out' at the end of the survey just before rewarding you the points, conveniently enough!! What a waste of time and total con.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

The survey I have got here is very easy…

The survey I have got here is very easy on like other platforms that there surveys will take you hours and you have to crack your brain to answer the question . I really think this should continued and they should be many survey for someone anytime any day.

August 17, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look