Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,976)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Top site!!

Top survey site. I had a small problem but it was quickly dealt with. Highly recommended survey site!

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great survey site

Great survey site. Had a little issue with redeeming Rewards, but soon sorted & happily received my reward. Reported issue to Opinion Outpost 7 they handled the query with speed & efficiency

December 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Outstanding customer service.

I had a wee bit of a mix up with a product I was home testing for a company. The response from Opinion Outpost customer services was outstanding considering it was entirely my fault.
I highly recommend this company for great customer services, fast payments and interesting surveys.

December 16, 2024
Unprompted review
Rated 2 out of 5 stars

Far too many screenouts

Far too many screenouts, AFTER full completion of surveys now. When you complain, the first reply details how to redeem rewards, nothing to do with your query. Eventually, you do get the points allocated. I'm up to 151complaints now. It's taking almost as long to make the complaint as it is to do the survey. Come on guys you used to be so good, what's gone wrong?

December 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Aspirational

Overall opinion outpost is trustworthy, well organised and fantastic company. Been with company on and off for years, it’s incredible to be able to express my opinion based on topics I’m passionate about and gain marketing insights.

The opinion outpost are outstanding, supportive and compassionate, they take time to reason and ensure you are safe, not taken advantage of and are getting the best out of the company. This is rare, I’ve worked for companies over the years, 9/10 you are treating with injustice on levels that you have no control over. I will simply continue to work with opinion outpost in the upcoming years.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

Opinion Outpost are great

Opinion outpost are great, I have been doing their surveys for a while and although it can take a bit of time to gather points, when it's time to redeem you get your reward within a day which is very useful especially for retail/supermarkets like M&S, Sainsburys and Asda, I would definitely recommend them.

November 17, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT WASTE YOUR TIME

DO NOT WASTE YOUR TIME ON THIS SITE! Joined this site a few weeks ago and collected enough points to claim a reward. However, when I tried to do so, I found I had to 'verify' my account through a company called Veriff. They wanted a copy of a government issued document - passport, driving licence, biometric ID and a photo too. Obviously didn't - as any fool knows sharing such info online is never a good idea - only scammers and fraudsters would insist on it. Complained to Opinion Outpost but was told there is no other option to redeem points and get the promised reward. Veriff have a 1.8 rating on Trustpilot and a lot of angry clients. Claims of data trading and identity harvesting abound. They were also sued in the US last year for $4m for using facial recognition data without the owners consent. They wouldn't admit it outright but did pay it (which says everything you need to know). So have now unsubscribed from Opinion Outpost plus received no reward for the surveys I completed. Lesson learnt!!

November 2, 2024
Unprompted review
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Rated 4 out of 5 stars

This is one of my favourite survey…

This is one of my favourite survey sites. I find I do more surveys to make £5 than other survey sites but complete them in full as they match my profile compared to higher paying surveys that waste your time by kicking you out after giving 60% info. Great for quick payout and excellent customer service.

October 30, 2024
Unprompted review
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