Oxford City Council Reviews 

72
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

It's a struggle to get them on the phone and when I finally did their communication skills were so poor it wasn't worth the effort. They didn't seem to understand even basic requests.

Rated 1 out of 5 stars

trying to secure a school place for my child after moving internationally. Have been told today it can take up to 6 weeks. would not even take my details or offer me a route to escalate. How is it ok... See more

Rated 1 out of 5 stars

The Business Rates Department is practically impossible to contact. No one answers the phone, or replies to messages left on the answering service. Further emails go unanswered for months. I wonder w... See more

Rated 1 out of 5 stars

4 weeks, 3 emails and still the Recycling Banks on Ferry Hinksey Road remain full to overflowing. SoS council that can't even organise routine , regular collections of recyclables yet their website... See more

Company details

  1. Charity
  2. Non-Governmental Organization
  3. Non-Profit Organization

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Oxford City Council provides local government for the city of Oxford in England.


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1.5

Bad

TrustScore 1.5 out of 5

72 reviews

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1.5

All reviews

(72)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Completed the sale of my property in…

Completed the sale of my property in Oxford on 9/6/25. Have tried to inform the council every day on line and today is 19/6/25. Unable to do so due to system failure. No other means to notify them. Managed to speak to a council employee on the telephone yesterday but she was unable to help.

June 19, 2025
Unprompted review
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Rated 1 out of 5 stars

All the public noise but a poor place…

All the public noise but a poor place to work.
Staff steal from colleagues openly without any regard or consequence. Yet they have access to public funds through credit cards with little supervision.
There is no audit trail of equipment or the use of data.
Jobs are offered on nepotism rather than ability.
Clear divide between staff backgrounds. Temps are treated lowly with zero duty of care, or support unless you are part of the ‘club’.
Going into work was depressing.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of space

Can't do a minus 10 stars which is what they deserve.
The county is turning into a woke police state. It is not just one thing it is everything they do or don't do.
May the 1st can't come quick enough, let's just get rid of the bunch of w☆☆☆☆rs.
They are a total waste of space and our money

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Oxfordshire County Council / Traffic…

Oxfordshire County Council / Traffic Management

For several years Chinnor Residents have been asking OCC (and Thames Valley Police) to do something to combat the 24/7 speeding through our village. It's supposed to be 20mph but successive Traffic Surveys have shown that 90% of motorists ignore the limit and most drive through at 40-60 mph, with some recorded at speeds of 80-90mph. The Councillors and City Hall officials we have dealt with are arrogant and full of their self-importance, but inept and over five years have prevaricated and repeatedly lied to us. The Council appears to have a dysfunctional relationship with Thames Valley Police and the 'Vision Zero 2050' strategy is a joke. Sticking tiny 20mph signs up in villages has zero effect unless the police monitor and enforce the limit. The population of Chinnor is approaching 10,000 people and we don't even have Vehicle Activated Signs, but they do in small villages such as Kingston Blount, Pyrton, Britwell Salome etc. Our councillors and paid officials need to step up for the communities they are supposed to be serving.

September 1, 2024
Unprompted review
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Rated 1 out of 5 stars

I used the park and ride facility at…

I used the park and ride facility at Oxford Parkway. I travel all over Europe an the UK using these facilities when available, preferring to avoid city centre for environmental reasons. I have now incurred a £100 fine for not paying for a car park ticket. I have never visited a park and ride scheme where payment is needed for the car park and separately the bus ticket. This is not clear on the signeage. This looks like entrapment, borne out by the extortionate fine for such an offence. I am aware that others have fallen foul of this tactic and plan to take it further. If I visit Oxford in future, I will pay in the city centre instead. This is a shame and not consistent with welcoming visitors to a beautiful city.

October 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Money takers not helpers

Always a bad sign when a alphabet flag is the first thing stuck in my face outside, totally unnecessary. A woke box ticking council who are obsessed with pandering to agenda's rather than dealing with real everyday issue's. Staff are rude and abrupt.

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

what a power mad

what a power mad . ignorant committee person ,shameful way to treat a member of the public , obviously his dinner is more important than common decency

June 16, 2024
Unprompted review

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