It's a struggle to get them on the phone and when I finally did their communication skills were so poor it wasn't worth the effort. They didn't seem to understand even basic requests.
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See what reviewers are saying
trying to secure a school place for my child after moving internationally. Have been told today it can take up to 6 weeks. would not even take my details or offer me a route to escalate. How is it ok... See more
The Business Rates Department is practically impossible to contact. No one answers the phone, or replies to messages left on the answering service. Further emails go unanswered for months. I wonder w... See more
4 weeks, 3 emails and still the Recycling Banks on Ferry Hinksey Road remain full to overflowing. SoS council that can't even organise routine , regular collections of recyclables yet their website... See more
Company details
Information provided by various external sources
Oxford City Council provides local government for the city of Oxford in England.
Contact info
United Kingdom
- www.oxford.gov.uk
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I’ve been trying to pay my council tax…
I’ve been trying to pay my council tax for the last month and can’t pay online or in the internet. They are fast enough when you don’t pay to take it directly from my salary but can’t organise a simple payment system. Bloody useless. Also litter everywhere, holes and cracks in all the roads, ridiculous dangerous cycle paths, crap bus services. Not really sure why anyone pays council tax around here?!
Horrible service
useless people, you are all there to make life easy for the community not harder.
Pretty amaizing
Pretty amaizing
Especially the Staff Liz and Mattew G
I thought Id never receive such great Service!
Trully quite shocked
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