Paypal Reviews 

Dispute number PP-R-GSR-512135069. The company, named brainety.com, sells IQ tests. I bought only one pass for 2$ and then 7 days later they charged me 38$ for something I even didn't know. I wrote about that to those guys and to PayPal. Guys from that company responded to me only, when I created a dispute in PayPal, saying, that we won't refund you, go away, fool. After several weeks of discussion in the dispute PayPal just closed it, saying a transaction was NOT a SCAM and was correct "You really ordered that unknown subscription, don't fool us". Another words: anybody in the World may create a company in Lithuania, create a website, sell some cheap things, record payment tokens and then charge as much as they want later, saying, that "He really ordered that digital product! He is a liar!". Is it true? Earlier PayPal was a safe organization. When people saw PayPal in the list of accepted payments on a website, then they trusted to such websites. But looks like things changed and now any scamer may show PayPal on their website and PayPal will do nothing. Finally PayPal added the amount of that transaction to my PayPal account, but I need t justice. I want such companies to be removed from the list of trusted PayPal merchants. This sompany should not be able to use PayPal for fooling other customers. The company is complete SCAM, if they charge customers without letting them know. While that company has PayPal in the list of available payment methods, PayPal stays being unprotected trash can. I want customers to be protected from scam websites, when they accepts PayPal. But for now looks like justice - is not what I may say about PayPal.
Small update: PayPal refunded me 39$, but I do not need them. I need a justice. I want that company and similar scammers be removed from PayPal. I do not want PayPal from the list of available payment methods on such websites. But from what I got from the response of customer care team - looks like with such policy I won't be surprized, if I see stores, which sell drugs and slaves and which accepts PayPal :-D .

it is literally the most popular digital payment platform, i am not saying the best because there is a new competition emerging everyday who does some stuff way better than others and disrupts the industry in some form or shape, but, paypal has a very massive global reach which makes a long of things very easy to do with them.

PayPal deserves 0 worthily even if it's .com or .de or whatever, I've just opened an account and as soon as I tried to verify it I got "Permanently limited" account status for a reason only God knows! All I tried to do just trying to add my digital credit cards to this poor account but failed due to cards have no funds, as a regular user I just spend pennies to buy some simple things or even pay someone with little pennies! All of my usage is very narrow and way so basic, no need to be more complicated and claiming to protect the community and bla bla bla... How in the world 0 transactions account can be limited permanently! But truly I promise to not using their poor services anymore and commit a crime by recommend it to someone, there is no chance even to talk or email their support! Live agent message option fly away as soon as your account disabled, you have no right to dispute! Lack of genuine support, apparently they only hear themselves!
One positive thing I found, that their support is so cooperative and replied me quickly, I have to mention the good and bad points, plus I want to add that this review reflects my own experience only!
Plus they have 0 percent transparency related to these cases.

Get your money out as fast as possible and transfer it to a non-linked bank account. PayPal just accused me of running a ponzi scheme (I sell digital products on my forum to members). Froze all the money for the next 6 months. Refuse to provide evidence (Illegal and against their TOS) and might release it or take $2500 USD if they decide to. Called the NZ office "Get a lawyer to force us to say why we took your earnings, bye". This is the 3rd time in 6 years (Once they wanted an American ID (I opened a PayPal account when there was only one PayPal, now it is country specific), another it was reinstated 2 weeks later). Use Stripe or a crypto gateway. Their owner Theil bribed the Prime Minister for residency in NZ.

I have frequently utilized PayPal for various transactions, appreciating its global reputation and seemingly straightforward services. However, my recent experiences have prompted significant concerns, particularly regarding customer service and app ratings.

Despite its popularity, I've found PayPal’s customer service to be astonishingly inadequate. In my attempts to resolve an issue, I encountered not only difficulty in reaching representatives but also encountered staff who were unable to assist when finally contacted. This has been not only inconvenient but also troubling, considering the financial nature of the service.

Furthermore, while the PayPal app boasts numerous positive reviews, a critical examination reveals a puzzling uniformity in content across them. This has led me to suspect the possibility of artificial enhancement of their rating through potentially fake reviews. Such a practice, if true, is disheartening for users genuinely searching for a reliable financial platform.

In an era where digital transactions are crucial, reliability and authentic customer support are paramount. I sincerely hope that my review might serve as a catalyst for PayPal to critically assess and improve upon these areas.

PayPal has Seized $1,300 and blocked my account without giving a decent explanation. After months of having to provide extra info on digital goods, they locked my account after a "Reveiw". I have not yet had a response, and will be seeking legal action if they do not get back to me about my money.
Review will be updated as this progresses.

made a purchase on Photospecialist.co.ukon 6th August for a Braun digital picture frame. I used PayPal Credit account to pay for this purchase which was meant to be delivered In 3 working days. On the 10th August I got my first message from the courier UPS to say my item would be delivered today between 10.15 and 2.15. No item ever arrived and I have received the same message daily now for the past 15 days. I have contacted the seller who is not interested and blames the courier UPS. UPS stated that customs have the item and it is out of their control and to contact the seller. Paypal refuse to refund my purchase price paid for using PayPal credit facility, stating that as the item is coming from abroad I have to wait 20 days even though I believed I was purchasing from a UK website and my invoice clearly states webshop United Kingdom, PayPal also tell me that each time the seller updates the tracking information this 20 day period is reset back to day zero, it has been updated with a different delivery day every day now for the past 15 days. This situation could just go on and on and on, all the seller has to do is keep updating the tracking information and PayPal tested the clock back to zero again. I have no item, a balance if £158.99 on my PayPal credit account which PayPal tell me I must pay even if I never receive the item. I believe this to be fraudulent conduct. My consumer rights under the sale of goods act 2015, the UK distance selling regulations etc are being completely ignored by both PayPal and the seller.under UK distance selling regulations I am entitled to cancel the order in the first 14 days without having to give any reason, and obtain a full refund, mindful of this 14 day period I emailed photospecialist on day 12 requesting the order to be cancelled under the 14 day distance selling regulations. I have had no response. Paypal serm to be condoning this sellers unacceptable behaviour.
I do not believe I should have to pay a penny for items never received. Paypal tell me there is no buyer protection with PayPal credit even though it is advertised by PayPal as being 'just Like using a credit card without the physical card'. This being the case I should have cover under section 75 if the consumer credit act, but I am getting absolutely know here with PayPal. I asked to close the PayPal credit account as I believe it is a fraudulent facility being offered by PayPal, I was told no you can't as you have an outstanding balance in the account if £158.99 for the digital picture frame u have never received. I asked to close my PayPal account as I had never experienced conduct like this from PayPal in 29 years of being a member, I was told no you can't close your account as you have an outstanding balance in your account. I am being forced to pay for something I have not and may never receive. This just cannot be right at any level. Experience so far between 6th August and 22nd August. Do not use PayPal.

Very poor service and they suspend payments for no obvious reason! Two weeks ago one of my clients bought a license to use one of my digital products and PayPal suspended the payment. Tried to contact the customer service throughout the day, a silly Chatbot kept replying me with "there is no customer service person to reply your message" (as if they don't want to work or something!). You can't even send them a normal email for god's sake! What kind of service is this?! Even one star is far too much to rate such service!

A very convenient digital wallet. I'm able to receive and send international payments instantly without a hassle, I'm able to freelance and get paid from different platforms. Only my email is need to make transactions

THE BEST COMPANY TO LOSE MONEY ! IF YOU WANT TO START BUSSINES, HERE IS YOUR PLACE TO DIE AND BURN IN HELL ! ( SCAM COMPANY MADE FOR SCAMMERS )
WITHOLDING MY DATA WITHOUT MY CONSENT - LEGAL ACTION NOW
AN ABSOLUTE JOKE OUTFIT. TRYING TO CLOSE MY ACCOUNT AND CLEAR THE DATA AND 'THEY CAN'T VERIFY IT'S ME' DESPITE SENDING A CODE TO MY MOBILE. PAYPAL IS AN UTTER WASTE OF TIME. I'M TAKING THIS MATTER FURTHER IN TERMS OF A DATA PROTECTION BREACH. FOLLOWED ALL THE INSTRUCTIONS YET PAYPAL HAS STILL NOT REMOVED MY DATA. I'M TAKING LEGAL ACTION IF YOU DO NOT REMOVE MY DATA AND CLOSE THIS ACCOUNT WITHIN 48 HOURS OF THIS MESSAGE WORST PAYMENT COMPANY EVER
DON'T TRUST THIS COMPANY WITH YOUR… PLEASE DON’T USE IT! LIARS PAYPAL is DISHONEST WARNING
WARNING, DO NOT BUY DIGITAL CONTENT, I BOUGHT A DIGITAL GAME ON EBAY BUT RECEIVED A FAKE CODE, SELLER REFUSES TO REFUND, EBAY REFUSE TO DO ANYTHING AND PAYPAL REFUSES TO SEND A REFUND UNTIL I POST THE FAKE DIGITAL CODE BACK. HOW DO THEY EXPECT ME TO RETURN A DIGITAL CODE. LOST £50 AND NO WAY TO GET MONEY BACK. ACCOUNT BANNED AS SOON AS CREATING IT HORRIBLE EXPERIENCE!!! PAYPAL = SCAM NO CUSTOMER SERVICE ...
NO CUSTOMER SERVICE .... RUDE AND UNHELPFUL... YOUR COMPLAINTS FALL ON DEAF EARS !!!
PAYPAL IS A FAILING BUSINESS , JUST LOOK AT THE REVIEWS.
DO NOT USE PAYPAL !!!!
YOU HAVE BEEN WARNED !!!!
CLOSE YOUR ACCOUNT NOW ... DO NOT USE THEM, CUSTOMER SERVICE IS HORRENDOUS!!! PAYPAL UNABLE TO DISTINGUISH between selling services and selling a product I HOPE THAT PAYPAL FAIL DO NOT USE PAYPAL AND DO NOT TRUST THEM . WILL FREEZE YOUR ACCOUNT FROM ONE JUST ONE COMPLAINT OMG.
P**PA* NEEDS TO BE SHUT THE HELL DOWN PAINPAL ! ! ! AVOID PAYPAL/EBAYPAYPAL BUYER PROTECTION MEANS JACK SH?T
THEY WONT PROTECT YOU FROM ANYTHING
I WAS SCAMMED BY PAYPAL
NO WONDER THEY HAVE A VERY LOW SCORE IN TRUSTPILOT!!
DO NOT USE PAYPALDO NOT USE PAYPAL
THE PAYPAL IS NOT GOOD
THEY HOLDING YOUR MONEY FOR NO REASON FOR 180 DAYS TO RELEASE BACK TO YOU
I BEEN WITH PAYPAL FOR LONG TIME BUT THIS TIME I WILL CANCEL MY PAYPAL BECAUSE THEY ARE SUCK ALL OF MY BUSINESS PAYPAL ACCOUNT HAVE HAD NUMEROUS OF UNAUTHORISED TRANSACTIONS. I AM DISGUSTING ON HOUR THEY CANT HELPED APPARENTLY I SIGHED UP FOR FRAUD ON THE USER AGGREMENT WHICH I DIDNT AND THAT ILLEGAL. WILL NEVER USE PAYPAL EVER AGAIN AND DEFINITELY NOT RECOMMEND. AT ALL REPERENCE ON THR PHONE THEY CANT EVEN BE BOTHERED THEY JUST CUT THE CALL. DUMB BUSTARDS. TERRIBLE COMPANY PLEASE AVOID!!!! DO NOT SELL ANYTHING ON EBAY WITH THESE F UCKERS
THEY'LL KEEP YOUR MONEY AFTER YOU'VE SOLD YOUR ITEM FOR AS LONG AS THEY LIKE, SOLD AN IPHONE WORTH 700£ LAST WEEK, ITS BEEN DELIVERED AND STILL HAVENT RECEIVED ANY PAYMENT, F UCK THESE C UNTS!!!!! PAYPAL ARE A COMPLETE JOKE!! SCAMS FRAUD, DONT REALISE MY BLOODY MONEY WEEKS I BEEN WAIITING , ON HOLD FOR NO REASON THEN I GO TO RESOLUTION CENTRE AND SURPRISE THERES A ERROR.

PAYPAL UR A JOKE , AND WHAT GOES AROUND COMES AROUND. I HAVE ILL HEALTH AND THE AMOUNT OF SUFFERING YOU HAVE PUT ME THROUGH I HOPE YOU GET IN THE NECK NEVER EVER AGAIN THEY WILL LIE TO YOUR FACE. INTERNET SCAM OH WAIT...THAT'S RIGHT!!! THEY USE YOUR BANK ACCOUNT TO COMPLETE THE PURCHASE. YOU CAN'T CANCEL FROM THERE. AND OFC IT USED THE BANK ACCOUNT WITH NON-SUFFICIENT FUNDS. SO I GOT A $1.00 FOR NOT ENOUGH FUNDS, THEN I GOT A CHARGEBACK FEE OF $23.00, THEN PAYPAL RETRIES THE TRANSACTION AND THE PROCESS REPEATS. ENDED UP LOOSING $48.00 AND THEN THEY MAKE MY PAYPAL BALANCE NEGATIVE, SO MAKE THAT $68.00 FOR A $20.00 ITEM. STAY AWAY FROM PAYPAL!!! DO NOT USE THEM!!! STICK WITH YOUR CREDIT CARD COMPANY!!! DO NOT TRUST PAYPAL WITH YOUR MONEY… MINE ARE STUCK!!! Horrible, STAY AWAY! WORST OUTSOURCING IN HISTORY!!!! DO NOT ORDER ANYTHING FROM CHINA. THE PRODUCTS DO NOT ARRIVE FOR MONTHS AND ARRIVE DEFECTIVE. THERE IS NO WAY TO RETUN THEM AS NO RETUN INFO IS WITH THE PRODUCT. IF YOU CAN FINDCTHE COMPAMY ON LINE THEY TELL YOU IT COST TOO MUCH TO RETUN THE ITEN AND IT DOES, USUALLY MORE THANBTHE ITEM IS WORTH. PATPAL PROTECTS THESE COMPANIES IT WAS MY FIRST TIME TO USE PAYPAL. I ONLY USED IT BECAUSE THE BUYER OF MY PHONE INSISTED ON USING IT. I WAS SELLING MY PHONE ON FB MARKETPLACE FOR $450NZ. THE BUYER MADE THE PAYMENT OF $450 AND I GOT A CONFIRMATION EMAIL FROM service @intl. paypal. com. THEN, THE NEXT EMAIL SAID, I WOULD NEED TO PAY $250NZ TO CONVERT MY ACCOUNT TO A BUSINESS TYPE AND WAS TOLD I CAN ALWAYS REFUND THE MONEY ( JUST AVOID, IF EVER DECIDE TO TRY BUSSINES WITH THEM JUST KILL YOURSELF !!! ) AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID DIE !

Bought a Van Damme meet and greet package for Arnold Sports Festival 2022. Van Damme apparently cancelled short notice due to conflicting schedule. Promised he would be at next years event (2023) and since then they have put the company in to liquidation without any notice to anyone and kept everyone’s money!

Put an appeal in to PayPal, with their jokers on the appeals side, they came back and said “you’ve had your tickets, sorry it wasn’t what you expected”! Yeah I’ve had tickets for a non existent event! May as well been digital tickets to the moon!

PayPal are not part of the Financial Ombudsman since the UK left Europe and have no lawful necessity to do so! Ultimately leaving these clowns to govern themselves and not cover their customers like a credit company should! I used PayPal Credit to pay for the thing!!

Clearing my debt on account and never doing business with them again!

In my experience, the Chuckle Brothers may as well be running the business! Absolute joke!!

Paypal have had numerous of my reviews removed, even though they have been fully genuine - so, don't be fooled by the reviews shown on TrustPilot - there was likely a much larger volume of genuine bad reviews that have been removed. TrustPilot will remove bad reviews on behalf of paypal like they do mine - genuine reviews explaining how awful Paypal has been and how much damage they've done to our business over the years.
If I ran a business the way paypal does I'd be bankrupt with no customers in no time at all - how they exist in 2023 is beyond me, given that there are MUCH better payment platforms out there. PayPal's downfall is its inability to function as a payment platform, it exists to take money paid to you, take huge fees and give AWFUL conversion rates, then, for it to make you BEG for your money by placing ridiculous limitations on your account and then providing NO HUMAN HELP - just complete automation which I've heard drives some to the bring of insanity - holding money in excess of 180 days, bringing some small businesses to its knees. We've had ENDLESS account limitations - I am happy to share ALL EVIDENCE of what we've gone through and if the review is removed we'll take legal action against TrustPilot for removing a genuine, non offensive review. I am the owner of SEO AUDITS IO - we sell digital products, we've had CONSTANT problems with PayPal placing limitations on our account, wanting us to send months of bank statements, submit proof on lots of transactions even though people buy a digital product and receive a download from the website, somehow we're supposed to provide this proof over and over again - yet we use stripe and never have any of these issues? funny that. Stay WELL AWAY from Paypal if you value your sanity - I've been shoehorned into using Paypal for many years but now there are lots of other platforms out there it's time for unhappy people to vote with their feet. We've removed paypal as a payment option - good luck to them, they're going to need it. Vile organisation.

I have from 22 April when i opened dispute for a digital product. I should wait the seller for 10 days to reply, after few days the seller didn't reply so i escalated the case. Then i should wait other 10 days and i am still waiting until 19 May without the seller to reply and paypal is still waiting, why? When you pay everybody accept the payment immediately but when you must receive money you should wait too much.

Ahh if you ever feel like scamming people for $$ then paypal is definitely a good choice for you :)! just ask customer support for a refund of your payment claiming that you do not recognize the payment youve made, and get your money back in a few days! simple and works especially well with digital products!

For everyone else with honest intentions should avoid ScamPal at all cost, especially if you are a seller. Because you will just lose your money eventually.

if you're planning to use them as a customer, Go for it and pray for me.
if you're planning to use them as a business for physical items, Go for it.

but, if you're planning to use them as a business for digital items, hold on.

as a customer, I had the best years of service.

Their customer protection if you receive a bad product or if you didn't receive anything, it's perfect.

but I have advice for businesses, physical items Go ahead you have the shipping company information to fight any customer that trying to get his money back and the product.

digital businesses are safe unless you're selling something illegal to anyone, like some kids trying to sell in-game items which violate the game rules, get scammed, and start to cry to PayPal like Paypal is their dad.

I had enough of these kids' hate on PayPal, Paypal isn't your dad to protect you, they are a company trying to make money.

I hate to break it to you but even Trustpilot don't give a Flying Cat about your review, they need money, and you're the way, if you go to their found in real life and asked to review a business he won't even listen to you.

So if you're planning to sell something digital and you're a single human use company like g2g, which provides you with father and kid protection, not chatting on discord and fighting in PayPal.

so please stop hating on companies that do their job.

I recently noticed unauthorized transactions in my paypal account pertaining to paypal digital gifts . I called paypal and asked them for a refund. The customer service rep put me on hold for few mins and came back and said that those transactions were in line with my paypal history and wont be refunded. Inspite of me telling them several times that my account has been compromised and someone else has made those transactions in my account, they refused to act upon it. I am closing my paypal account. The worst experience I have had with any POS company.

I filed a dispute for a digital service that I was scammed on, and they denied it. I've been with PayPal for 20 years. Closing account, never touching this company ever again.

Paypay are basically creating fraud. I ordered a digital purchase which was a scam. The company in question was Wondershare, so stay clear of them. I entered into Paypal that it was a digital download but when I was asked for evidence, they wanted a postage carrier and tracking number! It was a digital download.
I could not contact them and when I finally got through to them on the phone, they said I did not try and respond, so closed the case. I told them I have photographs of error messages etc and I did try reply.
They told me they could not help me.
Outright fraud!! MY paypal will be getting cancelled. Stay clear of them. Customer service is terrible.

I was scammed twice by low lives who did charge backs for £15 items, despite proving the seller received the item, they dragged their feet for over a week and still have left me in limbo. I got fed up so I recovered the digital accounts myself, sorry no payment no account buddy. PayPal are like back alley loan sharks, they steal from your bank account. I had my bank block any further transactions and removes their direct debit. I’m finished with PayPal

Bad service, support, UI/UX. I sell digital files but my customers keep sending msg. that they ca't pay. Paypal do nothing for half a month.