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PCCaseGear Reviews 

659
•
TrustScore 4.5 out of 5

4.7

Computer Store
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Review summary

Created with AI, based on recent reviews

Looking at 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and wide range of products, making it a preferred choice for many. People frequently highlight the fast dispatch and speedy delivery, noting that items arrive quickly and are well-packaged to prevent damage. Reviewers also appreciate the smooth ordering process, the high quality of products received, and the helpfulness of the staff. However, some customers noted minor issues with products upon arrival, such as incorrect default settings or initial faults. These isolated experiences suggest occasional challenges with product readiness or functionality right out of the box.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the quality and range... See more

Service

Reviewers highlight positive aspects of service, with many customers consistently praising the fast,... See more

Price

Customers had positive experiences with price, often highlighting competitive pricing and good value for... See more

Order

People report positive experiences with order, highlighting the super fast and smooth transaction process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi thank you for my parcel but I’m sorry to say I couldn’t get my new i7 cpu to work on my computer I upgraded the bios before I put the i7 cpu in couple of months back since put my old i5 cpu back at... See more

Rated 5 out of 5 stars

Just grabbed an amazing deal during their Christmas Sale and couldn’t be happier! The website was super easy to use, customer service was friendly, and my order arrived lightning fast – just in time... See more

Rated 5 out of 5 stars

From ordering to dispatch was only a few days, and delivery (4,000km non express) took just on a week. The system was extremely well packed, both externally and internally and all the cables w... See more

Rated 5 out of 5 stars

Great range, pricing and speedy delivery options. I have been buying almost every tech item I need from PCCG for decades and have never had an issue with purchases from full gaming rigs or chairs t... See more

Company details

  1. Computer Store
  2. Computer Accessories Store

Written by the company

The ultimate destination for PC Gamers & Enthusiasts - Winner of Best Retailer & PC Builder.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

659 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.7

All reviews

(659)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Still Not Received The Product

Still not received the product. according to tracking first went to QLD before NSW and then across to Perth where it has been bouncing around the mail centres.
Certainly not what I have previously experienced from PCCG but will certainly make me think about any future purchases.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

Ease of ordering exactly what I wanted and speed of delivery.
Only thing which was a little strange was the postage options. Didn't get to select this until after I paid (?) so lost some money. $3.04 to be exact?
The options I had were $20 for StarTrak or $13 for a slower delivery. Or I could have Aus Post which was $13 for normal delivery or $13 for Express. Guess which I took?

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

The item are well package, also with fast delivery. Very satisfy with the service and the produce from PCG.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value

Excellent value. Fast delivery. Extensive range. Been a customer for over 15 years and will continue to be for many more to come

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, sweet surprise

The item was sent and arrived quickly, was cheaper than on comparable site AND in stock. Ordered on a Saturday and had by Tuesday. The small pack of gummy bears was a nice touch too!

July 15, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic company

No hassles, fast shipping, and in the case of a product having an issue, they don't quibble or give you the run around, just get on and replace it.

Fantastic company that I will continue to use.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Initially I read reviews here about this store and was very hesitant. I went ahead with my order anyways, over $2000 AUD, and was happily surprised at how fast the order arrived at my door (metro Sydney). I am leaving this review as I feel they deserve it and it has been a great experience ordering my PC parts from them. Everything arrived today. Building day!! Thanks guys!

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

Look at the rest.. Come back to the best!

I honestly can't say enough about PCCG, the service I have received over the last few years has been exceptional 👌 Fast dispatch & Delivery... they always have what I need.. and are always quick to reply when I ask questions.

June 25, 2025
Unprompted review

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