PC Garage S.R.L. Reviews 

I ordered some products on BF but they never arrived, not even after 3 weeks. I did ask them to speed up things and they only wrote back generic responses that "we contacted the delivery company..." but nothing really happened. I cancelled the order and now they say they can't refund me until they get products back. What products? They never arrived! Such a shady and scummy company!

I was scammed by these people. I bought an b450 aorus pro motherboard and I also added in the card a bios update, and than I contacted the operator and told him that I dont want the update if the motherboard was ryzen 3000 ready. He said that he will do just that. Than charged me for the bios update. I just got the motherboard and on the box is writen "RYZEN 3000 desktop ready" but they still charged me for the bios update. Nicely done thiefs!

Saying I was treated with the utmost lack of respect is an understatement. This is the first time in my life that I was ridiculed by employees of a store. I can also confirm the warranty issues. I had a really hard time filling a warranty for an 18$ product. I can imagine having a lot less luck if it was more expensive. PC Garage was a trustworthy supplier before 2016, but that is definitely no longer the case. Save yourself the grief and pick any other store in Bucharest, it's unlikely to be worse than PC Garage.

First I was sent an extra SSD, that I did not order, together with the charger I did order. Ofc I was contacted about it, and being the good citizen I am, I returned it. Just so later I could find out that the charger itself is not working. Tried contacting them, no answer.

The only thing that is ok about them is the price(sometimes!).
Warranty is a lie. I have an Xbox One Elite controller(a rather pricey item) and one of the bumpers broke 3 months in(this is a known problem with this product).
They refused warranty saying I wasn't using it "properly".
I got mine replaced by Microsoft official.
I got a series of boilerplate answers from them when I tried contacting them.
Filed a complaint with ANPC which doesn't really mean anything in Romania.

DO NOT buy from PC GARAGE (Bucharest, Logofat Tautu) they insert fake serial numbers in the system and when you try to return the product for warranty check they tell you that the product has not been bought from their store. Incredible level of scam!

Tried to buy something from this shop and got scammed. First they call you that you need to wait up to 10 days for your product (but they say everywhere prior order 24/48h). Then they come with an email that sais 'Sorry, we are not able to ship your product'.
You can't call them and they don't have a call center for purchase orders. They just give you a form and that's it.
Will never visit this website again.

Never buy from the PC Garage. I ordered an expensive TV and I got broken, they don't want to change. I tried to solve with the consumer protection (ANPC) but they can't help. So Pc Garage is a scammer.

The worst experience, and waste of money, time and nerves. I purchased pieces from a new pc, and 2 out of 6 that i needed, were broken. One was broken, like shattered into pieces in the box, and the other one, was broken after a few months, due to the bad conditions they keep the products in that filthy garage. They refused to return my money, or give me another product, for the one they sold into pieces, cause they said it s my fault, i didn t checked the product in front of them, and checked it home, after 20minutes, when wanted to install the pc. And they accused me that i broke the piece. After yelling and swearing, and threats, i managed to get my money back. and with the second piece that is broken, i will just buy somewhere else, not to have to deal with those arrogant people over there, that treat you in a horrible way, and they will find a reason not to return my money, or replace it, or fix it. They sell broken pieces, and when you want your money back, they just act like it s your fault, and they barely look at you, and act like the biggest arrogants on the planet. They are a scum "bussines" to sell broken pieces, and then to blame it on the client, not to return the money, or replace the product. No customer service, instead arrogant people that speak horribly with you, and don t care about anything. Not to mention the motive they have broken pieces, the conditions they keep them. I saw under some stair boxes with products, that were kept in snow...The boxes were wet, and just thrown out there... Run from this "store"! Hope they will go lose all their clients, as they just want to steal your money, whilst selling you nothing....

I do not recommend this website. I've recently purchased a ram memory for my laptop and I wanted to return it because I picked the wrong type. They did not accept my return because they said it was resigilated, which makes no sense to me. How am I supposed to see what I've purchased if I can't open the box ?

Don't buy from them. I received a broken and unusable product, and they won't change it.

In 23 December 2015 I bought a smartphone Xiaomi Mi 4i from PC Garage.Two three weeks ago I noticed that the back side of the phone where the battery is located is swollen, after a few days the swelling was increased and the display curved..I called the company from which I bought the phone, they said to send it to them, I did that and after a day the send me a notification in which they said that the phone has traces of kicks at corners and there is a chance to loose the waranty, but the final decision it will be taken by the authorized service company .After a few days the seller informs me that the authorized service company refuse the waranty because of those traces.Yes I admit I dropped the phone two times (who doesn't?) a lot of time ago, first after two days after the purchase, but it worked without any problem.Battery swelling is not something new, it happened on phones, laptops at different manufacturers.How on earth to deny the warranty of a phone where the problem is a swollen battery due to some hit traces? What if the phone had exploded as Note 7 from Samsung?

Someone please explain me what is the link between a swollen battery and a hit traces.

Au refuzat sa accepte la retur un produs pt care am facut cerere de retur la o ora dupa ce l-am primit.

They refused to receive back a product within 7 days online legislation.