PRICEBEAT TRAVEL Reviews 

153
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Very disappointing experience. The company issued my ticket with an incorrect name and failed to reissue it, forcing me to purchase a new ticket directly from the airline. I have been following up for... See more

Rated 5 out of 5 stars

I always contact PRICEBEAT Travel to book international and domestic flight and so many times last deals. Vaibhav always responds very quickly and helps to find the best price deals. This has been ver... See more

Rated 5 out of 5 stars

Kartik had been a face of PB Travel for me for some years. He is very professional and competent offering his services with understanding, clarity, flexibility and competitiveness...and of course prob... See more

Rated 1 out of 5 stars

Extremely disappointed with our experience with this travel company. We paid over AU$5,000 after being told that our tickets had been held for us and that we should transfer the payment. Th... See more

Company details

  1. Flights Search Site
  2. Cruise Agency
  3. Hotel
  4. Travel Agency

Information provided by various external sources

PriceBeatTravel.com.au have worldwide cheap flights deals from top airlines who fly from Australia. Search, compare and book cheap flights tickets from Australia .


Contact info

3.3

Average

TrustScore 3.5 out of 5

153 reviews

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3.3

All reviews

(153)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I got a outstanding service with Price Beat Travel. Thanks to Tania for her excellent service. She offered great customer service by being very efficient through her emails. It was all booked, paid and E-Tickets issued in a matter of half an hour. She also helped me to change my travel date at my request. Thank you very much!

May 14, 2020
Unprompted review
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Rated 1 out of 5 stars

They are ripping people off and I will…

They are ripping people off and I will be speaking with the media about them. Don't trust them. They have no respect for Indians. If you don't believe me check the reviews. They only respond to white sounding names. Get ready to see them on aca soon

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

Poor buggers

Poor buggers, do not go with them. Bunch of Stupid people running a rubbish business. Low life agent just ripping the money. Thank you for your bad service. Never want to see you
Good luck

March 17, 2020
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible. Don’t book through them. In unfortunate event u want to cancel or change they make excuses and u loose ur money. Go online instead

March 16, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible excuse for a travel agency

Terrible excuse for a travel agency - let alone a business. We booked a flight that we had to cancel. Asked for a quote of the refund amount to be emailed. Waited 5 months for a refund and was told it would be 80% less! Had to threaten legal action and going to the ACCC. After several harried phone calls - finally got our money back.

Stay away from them like the PLAGUE!

March 13, 2020
Unprompted review
Rated 1 out of 5 stars

Pathetic team of jokers

Pathetic team of jokers. They say that they are in Melbourne and Sydney and they are based in a village in India. They dont know how to speak English and pathetic service. Never book with them.

February 27, 2020
Unprompted review
Rated 1 out of 5 stars

Worst customer service if you want to…

Worst customer service if you want to make changes to your itinerary. Booking online is cheaper than booking from pricebeat. Don’t have minimum common sense to talk with existing customer I experienced one of the worst behaviour, very harsh. I don’t recommend pricebeat to anybody. I request all the people don’t get trapped here. Go with online booking, you have many options.

February 24, 2020
Unprompted review
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Rated 1 out of 5 stars

Cheap price = Terrible service

Cheap price = Terrible service. Don't expect any service if you want to make changes to your itinerary. Once they have got your money, you are pretty much on your own.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

sajid

sajid, i booked few tickets to india every year and he always helped me a lot and find a best deal. whatever is my questions he always listen nicely and solve my all quarries and gave me the best deal always thank you so much for the best help. i highly recommend travel group.

September 19, 2019
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Rated 5 out of 5 stars

Kindly helpful from Harsh

Hrash gave us very good deal compare to others and he was very kindful and cooperated during the whole process. He listened our all requirements very careful and put in action.
very recommend to all and a good customer service.

August 27, 2019
Unprompted review
Rated 1 out of 5 stars

It would appear that this company does…

It would appear that this company does not practice good business principles. I booked a trip to Singapore and in the payment schedule it states 0%for Visa debit the invoice shows a $30.05 card charge. Contacting them I was told that was a charge by the airline. I persisted and was advised by Johny that the charge would be refunded. I have now contacted them 6 times and when ever I ring Johny is never available. I spoke with one person whose english I was unable to under stand, when I asked to be connected to someone I could understand she promptly hung up. I have also emailed the with no result. I have now lodged a formal complaint with NSW fair trading. fine number 985497 refers.

July 28, 2019
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Rated 3 out of 5 stars

Price beat gave me a good price for 7…

Price beat gave me a good price for 7 days travel to Bengaluru, India.

The only issue here was to get hold of the agent who helped you initially. They are all very busy and on call all the time so getting hold of the same agent is hard, but they do give back a call to you.

Niraj from Price beat was the one who helped me with tickets and he was good.
I recommend Price beat if you are ready to wait for your tickets to be issued as It is a long process.

July 3, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service & Nightmare to get refund

Booked through skyscanner and they charged my credit card twice which was probably an honest mistake as we did it over the phone. However the process to get it refunded was a nightmare. After 3 weeks, it wasn’t refunded. Sent numerous emails to booking, customer care, info etc (all emails address in their website basically) and received zero response. Phone calls weren’t returned. After sending message via Facebook messenger and a warning to report them to ACCC, then I got replied and refunded. Really??? It doesn’t have to be that hard and frustrating experience. So stay away from this agent.

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

It is good if you DO NOT change the travel dates. if not it is a nightmare.

Terrible, Horrible customer service.
Please do not book with Price beat travels. Its my honest advice. I have checked the ratings before I booked with them and many told they charge more for change of dates, but tried my luck. I booked three tickets for $3018 which is cheap. It is good if we don't change the dates. but next day things changed and called them and asked to change the return date. they told it will costs $1800. I got shocked to hear the price and requested to check any cheaper price for flexible dates. again they quoted for $1500. Rep had sold the deal to me and never mentioned that the fare is "NON REFUNDABLE" in the phone call and it was written in the last part of the ticket. you should write on the home page of your website. To change the dates, I used to call the Rep daily and he never answers the calls. always somebody will tell that the rep is busy and will call you in 15 mins. but they call us after two or three days sometimes a week. so pity that these people are playing with money and not caring the customers. I am giving one star as we need to select min one star. very bad very bad service.
next time, I would prefer to book in the airlines website though it is bit expensive. If company wants to verify me please reply here to get the booking Id details.

May 20, 2019
Unprompted review

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