PRICEBEAT TRAVEL Reviews 

153
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Very disappointing experience. The company issued my ticket with an incorrect name and failed to reissue it, forcing me to purchase a new ticket directly from the airline. I have been following up for... See more

Rated 5 out of 5 stars

I always contact PRICEBEAT Travel to book international and domestic flight and so many times last deals. Vaibhav always responds very quickly and helps to find the best price deals. This has been ver... See more

Rated 5 out of 5 stars

Kartik had been a face of PB Travel for me for some years. He is very professional and competent offering his services with understanding, clarity, flexibility and competitiveness...and of course prob... See more

Rated 1 out of 5 stars

Extremely disappointed with our experience with this travel company. We paid over AU$5,000 after being told that our tickets had been held for us and that we should transfer the payment. Th... See more

Company details

  1. Flights Search Site
  2. Cruise Agency
  3. Hotel
  4. Travel Agency

Information provided by various external sources

PriceBeatTravel.com.au have worldwide cheap flights deals from top airlines who fly from Australia. Search, compare and book cheap flights tickets from Australia .


Contact info

3.3

Average

TrustScore 3.5 out of 5

153 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(153)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Big relief

I needed an urgent flight from Perth to Karachi . Price beat appeared to be the cheapest among the list. but when the payment link was sent the ticket price was a little upwards..approx 1.5%. being a local physical business in Australia, i trusted them even though all my review searches brought very little ratings for them.
I called them and was lucky enough that the call was returned by Anna.. the lady deserved full five starts as she not only addressed her office compliance issue and issued the tickets but also re booked the ticket without any fees as there was some mistake in the surnames initially sent to them by me.

January 6, 2019
Unprompted review
PRICEBEAT TRAVEL logo

Reply from PRICEBEAT TRAVEL

Hi Zee Hussien. Glad you has a good experience booking with Price Beat Travel. I will pass on the wonderful message to Anna ! Looking forward in making your next travel a breeze! Have a good day :)

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Rated 1 out of 5 stars

don't have option to put 0 star

don't have option to put 0 star. These are bunch of Jokers in the office. Booked my ticket like 3 months ago. Payment done and ticket was issued. Just 5 days before travel date, got call from them saying my flight is been cancelled. When I called airlines they informed me that my travel agent (PBT) cancelled my ticket !!!. Now they are forcing me to travel 10 days later. already had my plans and leave got approved. What a bunch of jokers. Stay away from these guys..

December 30, 2018
Unprompted review
Rated 1 out of 5 stars

I booked flights with them they booked…

Feeling cheated .I booked flights with them they booked my international flights but didn’t book my domestic flight . We sent them emails where we confirmed the details but still they are not doing anything. Everyone is mocking customer service . I will take them to consumer court now to stop this unethical practices.

December 6, 2018
Unprompted review
Rated 5 out of 5 stars

It’s one of the best travel agent…

It’s one of the best travel agent company I have experienced so far specially the staff named Andy who coordinates excellently amazing with the customer and help them to resolve their problems .. highly recommended

November 14, 2018
Unprompted review
PRICEBEAT TRAVEL logo

Reply from PRICEBEAT TRAVEL

Hi Monic. Thankyou for the kind words ! We really appreciate your 5 star review. I will pass on the message to Andy who was handling your booking. We look forward in making your next holiday a breeze ! Safe travels from the team at Price Beat :)

Rated 1 out of 5 stars

I booked my online ticket with…

I booked my online ticket with Singapore Airlines, I did a online pay it via credit card to confirm my booking, However, I received no confirmation email from Pricebeat, I gave them call but it was went into voicemail several times. I called the head office in order to get a confirmation. They asked me to send passport which I did, and other necessary information.I waited for the confirmation but they did not respond. Even the supervisor did not respond well, only false promises.
Very unprofessional, I am very furious, as I am having hard time finding the same tickets.

October 22, 2018
Unprompted review
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Rated 4 out of 5 stars

Talk to Anna

I spoke to a lady named Anna and she was very helpful. The background noise on the phone can make hearing a bit hard. But otherwise she was very helpful.

Will update everyone if my tickets are legit and I board the plane.

October 21, 2018
Unprompted review
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Reply from PRICEBEAT TRAVEL

Hi Olivia, Thankyou for sharing. I will definitely get in contact with our online team in fixing the issue. However, I do thankyou for your 4 star rating and your positive feedback. I will pass on the message to Anna! safe travels from Price Beat !! :)

Rated 1 out of 5 stars

Literally the worst company I have ever experienced

Literally the worst company I have ever had the misfortune of giving my money too. They were rude, unhelpful and having to speak to 3 different people on seperate days to change one of my flights. They spoke over me on the phone, condescending and when you ask them a question they simply put you on hold. No one was able to see what the last person had done. A shocking service. Do not consider ever using this travel agency or website.

September 9, 2018
Unprompted review
Rated 5 out of 5 stars

Honest review - Tanya is best

Guys my name is Nash and this is honest review about my experience with Price beat Travel. I spoke with Tanya on 4.08.2018 she gave me the best price in the market first. Second she did regular follow up. I made payment and same day after 3 hours and my ticket was issues next day. 05.09.2018. My entire experience with Tanya and the company was very good. I think other company's are putting bad review because this guys give best price in the market. Call Tanya and she will take care of ur flights I am sure.

September 5, 2018
Unprompted review
PRICEBEAT TRAVEL logo

Reply from PRICEBEAT TRAVEL

HI Nash. Thankyou for your 5 star rating. We appreciate it !! I will make sure to pass on the message to Tania! Were looking forward in making your next holiday a breeze. Safe travels from Price Beat :)

Rated 1 out of 5 stars

PRICEBEAT TRAVEL IS A SCAM

I can only agree upon the previous reviews; this company is fraud and I would NOT recommend it to anyone no matter how cheap the ticket might be! First of all, they apply different and unfair Important Terms and Conditions once you've finished your booking. Furthermore they have several terms that seem to be against the legislation such as requiring "Front and back side of debit/credit card used to pay for reservation," "Valid Photo ID proof of Card holder", and "Passport copy of all travelers." (This is exactly what they'll need to misuse your identity so you should definitaly not send is to them). Second, they charge you for using your credit card even though the site shows 0% extra charge. I tried to text them on their website but I was only told that "a call would be arranged for you". I didn't receive any call. Afterwards I sent an email to their costumer service. I didn't receive any answer. I also found out that their baggage allowances are 20 kg when booking Economy class which is strange because the airline (Qatar) that I booked normally allows 30 kg on overseas flights. After realizing that PBT was fraud I contacted my bank and they cancelled the payment and blocked my card imediately.

August 28, 2018
Unprompted review
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Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. this agent is fraud.
he will leak your details to others. he never keeps your details safe.. he is big big fraud.

August 13, 2018
Unprompted review

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