Prince's Boutique Reviews 98

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero I would. Avoid this company. Their products are poor quality, their communication is awful and they don't give refunds for earrings that broke immediately

Rated 1 out of 5 stars

I have now been waiting 7 weeks for my order, I have been trying to get in touch with the company which is practically impossible, they have now changed there name. I am so disappointed as I was looki... See more

Rated 5 out of 5 stars

Honestly so pleased with their accessories and customer service! I’ve order from Princes Boutique a few times now and am taken back every time! The packaging is simply BEAUTIFUL, the delivery is fast... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend my friends and others to shop with Prince's Boutique! Cute and easy to use website, quality items that have heads turning and EVERYbody commenting, good affordable prices an... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewelry Designer
  5. Jewelry Store

Written by the company

Prince's Boutique is an online womens fashion jewellery & accessories brand, with a wide range of collections ranging in personalised jewellery, rings, bracelets earrings and more. Inspired by designer and celeb trends from around the world.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

98 reviews

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Rated 5 out of 5 stars

I love my order from princes boutique

I love my order from princes boutique! I could not be happier. I get lots of compliments on the jewellery wherever I go, and I know I’ve had friends who have bought items because of mine!
Customer service was amazing via both emails and facebook.
The jewellery was better than I imagined. I love it!

October 27, 2021
Unprompted review
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Rated 5 out of 5 stars

In love with my personalised bracelet

Came across Prince's boutique on instagram! I've recently returned to work full time from maternity leave so have been looking to get something to wear with my daughters name on it. Had my eye on their necklaces for awhile but when they brought out the bracelet I fell in love and just had to treat myself!

Customer service has been amazing via both emails and instagram it's a pre order item and they kept in touch all the way through took 2 weeks to come and it's honestly better than I imagined. I love it, was packaged beautifully really is such a special item to me thanks so much! another bonus is that they seem to have good offers on so that was a nice perk think it was 20% off first order or something along those lines

October 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great gift for the wife

I purchased the Chrystal bundle of bangles set for my wife and she absolutely loves them. Great quality. She is now hinting towards the "Name" necklace, which I will be treating her to for Christmas.

October 19, 2021
Unprompted review
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Reply from Prince's Boutique

Hi Sam,

Thank you for your lovely review. We're pleased you're happy with your order & look foward to you visiting us again soon.

Best,

Prince's Boutique

Rated 2 out of 5 stars

Horrible Packaging

The bracelets were okay but the packaging was just embarrassing. Not sure why they come in the same type of box that i get my contact lenses in. Especially when you are gifting them to someone they should really come in a some kind of nice gift box and not look like I got them off the market.

October 19, 2021
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Reply from Prince's Boutique

Hi Mo,

Thank you for your feedback. We're pleased you are happy with your items, however sorry to hear you were not happy with our packaging. We typically wrap our presentation boxes with our branded satin ribbon - which is now back in stock for future orders and looks beautiful presented as a gift. We apologise for any inconvenience caused, and hope we'll see you again in the future :)

Best,

Prince's Boutique

Rated 5 out of 5 stars

I purchased a beautiful double named…

I purchased a beautiful double named necklace. When I received it the photo on the website didn’t do it justice, it was amazing. Been wearing it constantly for about a month and it’s still as beautiful as the day I received it. Will definitely get all my jewellery bits from Princes Boutique from now on. I am so happy, Kim x

October 16, 2021
Unprompted review
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Reply from Prince's Boutique

Hi Kim,

Thank you so much for your lovely review. We're so pleased you're happy with your order and look forward to serving you again soon :)

Best,

Prince's Boutique x

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Rated 5 out of 5 stars

Absolutely beautiful will def be…

Absolutely beautiful will def be ordering again

September 6, 2021
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Reply from Prince's Boutique

Hi Charlene

Thank you for your lovely review. We're so pleased you're happy with your order and look forward to welcoming you back soon!

Best,

PB x

Rated 5 out of 5 stars

Gorgeous name necklace

Gorgeous name necklace! It’s cute and dainty and I wear it all the time, it goes with everything. Great quality and the delivery was super fast too.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

I received two pairs of the most…

I received two pairs of the most beautiful hoop earrings one silver and one gold, perfect size and quality great customer service
Thank you

August 13, 2021
Unprompted review
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Reply from Prince's Boutique

Hi Soph,

Thank you so much for your lovely review. We're so pleased your happy with your jewellery & our sevice😊

BW,
PB x

Rated 5 out of 5 stars

Lovely company and lovely items

Lovely company and lovely items. I bought two slim snake choker necklaces on two separate occasions. One gold and one silver. They are both lovely and of good quality. Delivery was also fast. Would recommend and will buy again.

August 1, 2021
Unprompted review
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Reply from Prince's Boutique

Hello Ella,

Thanks so much for your lovely review. We're so pleased your're happy with your PB Jewellery & our service. We look foward to serving you again soon :)

Best,

Customer Care Team x

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Rated 5 out of 5 stars

Won a giveaway and received my items…

Won a giveaway and received my items fast with lots of communication they are honestly high quality for the price of the items and I’m obsessed can’t wait to place an order for more 😍 thank you so much! 5 star ⭐️⭐️⭐️⭐️⭐️

July 28, 2021
Unprompted review
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Reply from Prince's Boutique

Hello Carol,

Thank so much for your lovely review.

We're so happy you're pleased with your PB Jewellery and our service. We look foward to seving you again soon!

Best,

Customer Care Team
Prince's Boutique

Rated 5 out of 5 stars

I received the most amazing necklace😍 …

I received the most amazing necklace😍 I literally never take it off. The quality remains in tact at all times even after a shower. Absolutely beautiful thank you, I’ll definitely be back for more.

May 26, 2021
Unprompted review
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Reply from Prince's Boutique

Hello Zee,

Thanks so much for your lovely review.

We're so pleased you're happy with your PB Jewellery and pur service. We cannot wait to serve you again soon!

Best,

Customer Care Team
Prince's Boutique

Rated 5 out of 5 stars

Just beautiful!! The best pieces…

I have ordered so many beautiful pieces from Prince’s Boutique but my absolute favourite is my personalised name necklace.

It’s just stunning, so beautiful and really good quality!! I haven’t taken it off since I got it and it’s remained in perfect condition even in the shower, I’m so happy with it!

I have ordered about in the Gold and can’t wait to wear it!! Thank you so much, I’m always over the moon with my orders from this brand. Thank you!!

March 30, 2021
Unprompted review
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Rated 5 out of 5 stars

Loved my bangle

Loved my bangle - will definitely be ordering more!! Xx

January 26, 2021
Unprompted review
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Reply from Prince's Boutique

Hi Becky

Thank you for your lovely feedback. We're so pleased you're happy with your PB jewellery :)

We look forward to serving you again soon!

Prince's Boutique xx

Rated 5 out of 5 stars

Lovely products

Lovely products, my order was delayed due to covid postage delays. The team were responsive and gave me a complimentary gift which was a lovely touch. I will visit again for future gifts.

January 4, 2021
Unprompted review
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Reply from Prince's Boutique

Hi Hannah,

Thank you for your lovely review. We're so pleased you're happy with our products and service. We hope to serve you again soon.

BW,

PB xx

Rated 5 out of 5 stars

Excellent service

Excellent service, fast and speedy. I give Becca from the Customer Services Team 10 out of 10 for prompt services. When an item that I purchased was out of stock I was given the choice of waiting 5 days more or to request a refund. A double purchase was made and Becca was kind enough to refund my account. Their products are super beautiful and from a very high quality and would definitely buy from them again.

December 1, 2020
Unprompted review
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Reply from Prince's Boutique

Hi Johanna,

Thank you for your lovely feedback. We're so pleased you're happy with our products & service. We look forward to serving you again soon.

Bw, PB xx

Rated 5 out of 5 stars

Perfect in every way

Had a personalised necklace for my partner made by this company, she loves it. The quality is gorgeous, really well made ... thank you very much for your fab service beginning to end product, you’ve been great xx

October 17, 2020
Unprompted review
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Reply from Prince's Boutique

Hi Jo,

Thank you for your lovely review. We are so pleased you are happy with your jewellery and our service. We hope to serve you again soon!

Bw, PB x

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Rated 5 out of 5 stars

Thank you for the personalised 18k gold…

Thank you for the personalised 18k gold plated necklace and rose gold band ring they beautiful love the sparkle love the pouch everything was perfect Thank you again xx

October 7, 2020
Unprompted review
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Reply from Prince's Boutique

Hi Nazia,
Thank you for your lovely review. We're so pleased you're happy with your PB jewellery and our service.

We hope to serve you again soon.

PB x

Rated 2 out of 5 stars

Disappointed

I was very happy with my two purchases, although one of the stones has fallen out of my ring after wearing it a handful of times. I didn’t expect this to happen for the price.

September 22, 2020
Unprompted review
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Reply from Prince's Boutique

Hi there,

We're sorry you were not completely satisfied with your order. I believe this has now been resolved via email? Please contact us again if you'd like any further assistance.

Bw,

PB x

Rated 5 out of 5 stars

Amazing service and good quality products!

Amazing service and such good quality products! I would highly recommend their beautiful Jewelery!

September 21, 2020
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Michelle,

Thank you for your lovely feedback. We are so pleased you are happy with your jewellery and our service. We hope to to serve you again soon!

Bw,
PB x

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