Prince's Boutique Reviews 98

TrustScore 2.5 out of 5

2.5

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See what reviewers are saying

Rated 1 out of 5 stars

If I could give zero I would. Avoid this company. Their products are poor quality, their communication is awful and they don't give refunds for earrings that broke immediately

Rated 1 out of 5 stars

I have now been waiting 7 weeks for my order, I have been trying to get in touch with the company which is practically impossible, they have now changed there name. I am so disappointed as I was looki... See more

Rated 5 out of 5 stars

Honestly so pleased with their accessories and customer service! I’ve order from Princes Boutique a few times now and am taken back every time! The packaging is simply BEAUTIFUL, the delivery is fast... See more

Company replied

Rated 5 out of 5 stars

Would definitely recommend my friends and others to shop with Prince's Boutique! Cute and easy to use website, quality items that have heads turning and EVERYbody commenting, good affordable prices an... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Costume Jewelry Shop
  3. Jeweler
  4. Jewelry Designer
  5. Jewelry Store

Written by the company

Prince's Boutique is an online womens fashion jewellery & accessories brand, with a wide range of collections ranging in personalised jewellery, rings, bracelets earrings and more. Inspired by designer and celeb trends from around the world.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

98 reviews

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Rated 1 out of 5 stars

I ordered something 13 days ago and the…

I ordered something 13 days ago and the orderd didn’t come yet. I texted you and i had no answer.

April 14, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Sindi,

Many thanks for your feedback.

Please note that orders that are placed outside of the UK & EU may take up to 21 days to arrive as stated in our shipping policy. For faster shipping you may select the express shipping option at the checkout.

We also ask that you allow up to 48 hours for a response from our customer services team, to assist you with your queries. Our team are very committed to responding to all customer queries within this time frame.

All orders are shipped with tracking numbers which we will use to assist you in finding out the status of your order. I can confirm that one of our team members have assisted you with this query in confirming your package is now in your countrys location.

We hope you will love your order upon arrival! If you have any further queries, please do not hesitate to contact us again at: info@princesboutique.com.

BW,

Prince's Boutique xx

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Rated 5 out of 5 stars

Best for accessories!

Prince’s boutique do such lovely accessories. A happy customer every time I buy from here!

March 25, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Michaela! 

Thank you for your lovely review. We are so pleased you are happy with your purchase and our service.

We hope to serve you again soon!

BW, Becca xx

Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly, in a nice presentation box.

March 14, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hello Vicky!

Thank you for your lovely review. We are so pleased you are happy with your purchase and our service.

We hope to serve you again soon!

BW, Becca xx

Rated 5 out of 5 stars

I’d give 10 stars if I could!!!

Honestly so pleased with their accessories and customer service! I’ve order from Princes Boutique a few times now and am taken back every time! The packaging is simply BEAUTIFUL, the delivery is fast and most importantly that quality of goods is amazing. They don’t change colour or break easily like a lot of other accessories companies! Thank you!!

February 27, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi ND,

Thank you so much for your lovely review!

We are thrilled that you are pleased with your items and our service.

We do hope to serve you again soon!

BW, PB xx

Rated 2 out of 5 stars

The service was very good but poor quality for the price.

The service was very good, delivery was as as long as they said and they emailed ahead when they had to send a different ring box. However the jewellery itself was a let down, I only had the ring for two days and it had already lost it’s shine and the metal has become discoloured this is not what I expected for that price, I have tried far cheaper rings that have lasted much better.

February 27, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Liz,

Thank you so much for taking the time to leave your feedback.

We do apologise you were not entirely satisfied with your order as this is not the standards our brand wishes to deliver to our customers.

We will be looking into this going foward.

If you would like to get in touch regarding your order, please send us an email and we will be more than happy to discuss this with you.

BW, PB xx

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Rated 5 out of 5 stars

Necklace looked very nice and…

Necklace looked very nice and girlfriend liked it. Delivery came fast to Germany

February 15, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Eljero! We are so pleased you are happy with your purchase and our service. Thank you for your lovely review and we look foward to serving you again soon!

XxPBxX

Rated 5 out of 5 stars

Would 100% recommend

Beautiful jewellery and good delivery

February 2, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Marzy Marz! We are so pleased you are happy with your purchase and our service. Thank you for your lovely review and we look foward to serving you again soon!

XxPBxX

Rated 1 out of 5 stars

The bracelet didn't close properly and…

The bracelet didn't close properly and fell off

January 31, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Esha,

We are sorry to hear this and would like to resolve this for you. Please send over an email to: info@princesboutique.com and one of the team will respond to you as soon as possible.

BW,

xXPBxX

Rated 5 out of 5 stars

How can I NOT recommend Prince's Boutuque??

Would definitely recommend my friends and others to shop with Prince's Boutique! Cute and easy to use website, quality items that have heads turning and EVERYbody commenting, good affordable prices and quick delivery! Will being buying more items soon 1000%!! x

January 21, 2019
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Natt Lee! We are so pleased you are happy with your purchase! Thank you for your lovely review and we look foward to serving you again soon! XxPBxX

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Rated 5 out of 5 stars

I love it!!!!!!

I love my item, it’s a fantastic fit / quality and the service was brilliant. I will be ordering with Princes boutique very soon, keep up the good service.

December 19, 2018
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Sarah! We are so pleased you were happy with your purchase. Thank you so much for your lovely review, we look foward to serving you again soon! XxPBxX

Rated 4 out of 5 stars

I bought a ring and bracket for my…

I bought a ring and bracket for my sisters birthday and I told them that it was and they really made a good effort to make it look really nice the packageing was lovely. Thank you

November 28, 2018
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi Maya! Thank you so much for your lovely review. We are so pleased you were happy with your purchase. We hope to serve you again soon! xXPBxX

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Rated 5 out of 5 stars

Brilliant service

Delivery came so fast and the quality of the rings are excellent! Very happy with my order.

November 26, 2018
Unprompted review
Prince's Boutique logo

Reply from Prince's Boutique

Hi! We are so pleased you are happy with your purchase and our service. Thank you so much for your lovely review. We hope to serve you again soon! xXPBxX

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