PrintNinja Reviews 

1,582
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the printed books and cards, noting that the final results look gorgeous and professional. People are especially impressed by the sturdy packaging, which ensures items arrive safely without any damage. Furthermore, consumers consistently highlight the dedicated staff for their helpful guidance, patience, and responsive communication during every step. However, some customers also noted occasional production flaws, such as minor misprints, unexpected extra pages, or slight trimming issues. A few reviewers additionally expressed disappointment regarding updates to service offerings and the relocation of printing operations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely helpful and guides... See more

Service

People report positive experiences with service, noting that staff members are incredibly helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Print Ninja were an absolute positive, friendly and efficient experience for us over here in Australia when we got our plant ID cards processed by them. Margaret and Jen were amazing at what they do g... See more

Company replied

Rated 5 out of 5 stars

Jeff and the entire PrintNinja team were profoundly helpful. I had never made a comic book before. All I had were hand drawn boards. Jeff skillfully and happily guided me through the process from s... See more

Company replied

Rated 5 out of 5 stars

From quotes, to printing, to delivery, PrintNinja handled our book like absolute pros. Quick responses, realistic timelines, they delivered our books ahead of schedule, and they look great! Printing... See more

Company replied

Rated 5 out of 5 stars

Loved the final product! We used Print Ninja for our first offset print run of our Body McCannics children's picture book series. PN was fast and professional with all communications. They promptly up... See more

Company replied


Company details

  1. Manufacturer
  2. also in
  3. Book Store
  4. Business to Business Service
  5. Hobby Store

About PrintNinja

Written by the company

Since launching in 2009, PrintNinja has printed over 18 million books, comic books, children’s books, games, magazines, and catalogs for thousands of independent creators, publishers, and businesses.

PrintNinja was established to help creators and businesses take advantage of the low pricing available through international offset printing while eliminating all of the risks and difficulties that international printing entails.

Here’s how we do it:

Our American Office:

We eliminate the language barrier by having full-time customer service and pre-press departments run from our Chicago office. We’re here to answer all of your questions, and to make sure everything about your order comes out exactly the way you intend it to. We also help you make sure your files are set up exactly right to prevent any surprises.

Our Chinese Office:

We eliminate the international logistics and accountability problems by having full-time printing and logistics departments run from our Shenzhen office. Our team in China is at the printing factory regularly, doing press checks and quality control to make sure that every item we print meets our incredibly high standards.

Our Logistics Experience:

We have the established trade channels to get books from the factory right to our customers’ doors with as little hassle as humanly possible. We even offer freight forwarding, air shipping, split shipping, and guaranteed delivery dates for expedited orders. We take care of all customs and importing paperwork and processes for customers in the USA and Canada, and for customers, in other countries we help guide you through the import process step by step.

Our Size:

This is the secret sauce that makes it all work: We do a LOT of printing. Remember those millions of books we've printed?

We have the experience:
We’ve seen it all, we know the numerous pitfalls and how to avoid them.

We can get great shipping prices:
We have containers going from China to the US every week, keeping shipping costs low even for small orders.

Most importantly, we have leverage:
With PrintNinja, someone doing their first run of 500 comic books has the same leverage as a huge publishing company. If something is printed incorrectly, we catch it before it even leaves the factory and we force a reprint.

International Offset Printing, Made Easy:

It’s what we do every day here at PrintNinja, and we look forward to helping you save time and money on your next print project.

Why Print With PrintNinja?

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,582)

76 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Return Client

I've worked with PrintNinja twice on behalf of a client and couldn't recommend them enough. The customer service was above and beyond and the final product is gorgeous!

August 2, 2025
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Reply from PrintNinja

Good Morning Riley!

First and foremost…2 orders with us now. That is fantastic! We thank you so much for your trust and partnership. You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that quality stunning?! Please don't hesitate to reach out to Simon when the time comes for a new project.

Have a wonderful rest of your day!

Rated 5 out of 5 stars

A Flawless Experience from Start to Finish

PrintNinja made every aspect of my card game production a great experience. From their initial sample packs, to working with the sales team, to going into preproduction and production, these guys have it nailed. Even their communication around uncertainties like tariffs and shipping costs was impressive and always made me feel empowered to make the right decision for my company. I have already started referring friends to them and I would not hesitate to work with them again.

August 10, 2025
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Reply from PrintNinja

Good Morning Jess!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Transparency is so important to us and was key when helping our clients navigate the tariff craziness. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Cushioned me against Trump's destructive tariffs

I massively appreciated the work PrintNinja did to minimize the financial impact of Trump's destructive tariffs on my project.

August 10, 2025
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Reply from PrintNinja

Good Morning Marie!

We are so happy to hear your first time partnering with us was such a success! We are happy to hear we were able to successfully navigate the crazy tariff situation. Thank you for sticking with us during that tumultuous period. Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Very friendly and responsive about my…

Very friendly and responsive about my unique job. Worked with me to help find a cost-effective solution.

July 19, 2025
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Reply from PrintNinja

Good Morning Kyle!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We will always do what we can to help you find what will work within a budget. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Great working with Print Ninja

Great working with Simon! Wonderful to talk to a person (unlike at another "on demand" printer that begins with A...and is email only.

The book is glossy with GREAT ink and paper. Very happy.

August 1, 2025
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Reply from PrintNinja

Good Morning Chris!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication with an actual person throughout the process. Crazy idea ,right?! ;-) Simon is incredible at what he does and we are very lucky to have him on the team. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Fantastic Quality! Incredible Communication!

I loved the care and attention that Print Ninja took with my project. At every step I had access to someone with answers to any and all questions, and I felt like my project was given individual attention.

The booklets turned out better than I could have imagined!

I just sent my next project to them! Can't wait to watch them bring my book to life!

July 23, 2025
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Reply from PrintNinja

Good Afternoon Judith!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We encourage any and ALL questions, and we treat each project as if it were our own. You can count on us for that individual attention. Please don't hesitate to reach out to Campbell when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

This was my first time having my game…

This was my first time having my game printed. Laura and Jen were super helpful and answered all my questions. Which is important to me. As this was my first time I wanted to learn the language and make sure the communication was clear. I asked some very simple questions and Laura and Jen answered them and encouraged more questions.

August 2, 2025
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Reply from PrintNinja

Good Morning Chris!

We are so happy to hear your first time partnering with us for your game project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We agree Jen and Laura are incredible at what they do, and both truly show how much they care with all of their clients. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We cannot wait to see what's next!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

PrintNinja is Amazing!

PrintNinja did an amazing job with my project! I designed an oracle deck and did a lot of research before deciding to work with PrintNinja on printing it. The reviews were right. They were so helpful and thorough throughout the process. They answered every question and concern I had and made sure I knew next steps and the process. This project also happened during the Tariff increase and Simon was amazing at helping me navigate that and still managed to get my project delivered on time and with beautiful results. The finished project is beyond what I could have hoped for! The materials they offer are high quality and reasonably priced. The cards are strong and beautifully printed. This was my biggest project to date and I am so happy I worked with PrintNinja!

August 2, 2025
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Reply from PrintNinja

Good Morning Melanie!

We are so happy to hear your first time partnering with us was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We are happy to hear Simon was able to navigate the tariff craziness with ease - he is incredible at what he does. Isn't that traditional offset quality stunning?! We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

2000 copies of my first comic…

I printed 2000 copies of my first comic book had no complaints about the entire price and the process. Comic #2 will be done in a few weeks and I would never consider taking my business elsewhere.

August 2, 2025
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Reply from PrintNinja

Good Morning Quintin!

We are so happy to hear your first time partnering with us was such a success. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a comic #2. We have some great return customer incentives we would love to offer you.

Have a wonderful rest of your week!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Extremely satisfied

I’m super happy with how the decks turned out!!
Also really grateful to the team for being so patient and understanding about the uncertain tariff situation. Had such a great experience with PrintNinja, I hope to print with them again.

July 6, 2025
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Reply from PrintNinja

Good Afternoon Michelle!

We are so happy to hear your first time partnering with us on your Oracle project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Happy to hear you were pleased with how we navigated the tariff craziness. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Great!

I’ve placed about 5 small comic book orders with Printninja since last year, and all of them have turned out great! I’ve already recommended this service to fellow comic artists at Artist Alleys and the like. Thanks especially to Laura, Jen, and Sam for being helpful and communicative during the ordering and proofing process. You all are definitely my go-to printing service!

July 28, 2025
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Reply from PrintNinja

Good Afternoon Summer!

First and foremost…7 Domestic orders with us now. That is AMAZING! We thank you so much for your trust and partnership. Thank you so much for passing along the recommendations to your fellow artists. You can ALWAYS count on Laura, Sam and Jen for quick, thorough, and kind communication throughout the process. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. Can't wait to see what you have coming next!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

They were so patient with my cards I…

They were so patient with my cards I made since I could not get the size right, but they ended up coming out perfectly. Thank you!

July 24, 2025
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Reply from PrintNinja

Good Afternoon Lisa!

We are so happy to hear your first time partnering with us Domestically was such a success! You can always count on Jen for quick, thorough, and kind communication throughout the process. Isn't that quality stunning! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

PrintNinja is the best!

PrintNinja is a sponsor of our work at the Boston Comic Arts Foundation. We're grateful for this generous support and impressive service!

July 19, 2025
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Reply from PrintNinja

Good Morning S. Matt!

We are so lucky to have been given the opportunity to partner with the Boston Comic Arts Foundation and sponsor MICE. We look forward to the event every year! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as stunning quality. Looking forward to 2026!

Have a wonderful day!

Rated 5 out of 5 stars

Good advice

Good advice, good customer service, beautiful product. Very happy.

July 4, 2025
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Reply from PrintNinja

Good Morning Rachel!

We are so happy to hear your first time partnering with us on your board book project was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as stunning quality. We are so happy you found us! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Excellent customer service and print…

Excellent customer service and print quality@!

July 25, 2025
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Reply from PrintNinja

Good Morning Emily!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process as well as top-tier quality. We are so happy you found us! Please don't hesitate to reach out to Maggie when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars
PrintNinja logo

Reply from PrintNinja

Good Afternoon Arthur!

We are so happy to hear your rush Domestic reorder was a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Please don't hesitate to reach out to Maggie when the time comes for a new project.

Have a wonderful rest of your day!

Rated 5 out of 5 stars

Print Ninja gets all the stars

Print Ninja has completed two large projects for me and I have been so impressed with the quality of their printing as well as the customer support through the whole process. Even during the crazy tariff fluctuations, they were transparent and fair. I will definitely continue to use them for all my printing needs!

July 6, 2025
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Reply from PrintNinja

Good Morning Inger!

First and foremost...two beautiful projects now with us. We cannot put into words how much your trust and partnership mean to us. You can always count on us for top-tier quality as well as kind, thorough, and transparent communication. We are happy we were able to successfully navigate the crazy tariff situation with you. Please don't hesitate to reach out to Simon when the time comes for a new project. We cannot wait to see what's next!!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

I was new to printing booklets

I was new to printing booklets, I was able to talk to an employee that walked me through the process. Every step went smooth and the print quality is unreal. Great people, very skilled. I'm sticking with them for all of my future projects

June 15, 2025
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Reply from PrintNinja

Good Morning Myles!

First and foremost…3 Domestic orders with us now. That is fantastic! We thank you so much for your trust and partnership. You can always count on human interaction when working with us - no bots to be seen here. Isn't that digitial offset quality stunning?! Please don't hesitate to reach out to Laura when the time comes for a new project. We can't wait to see what you print next!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

High Quality Experience

They are very high quality in both their process, and product. Couldn't be more happy. Cheers!

July 18, 2025
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Reply from PrintNinja

Good Morning Scott!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. Isn't that digital offset quality stunning?! Please don't hesitate to reach out to Laura when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

Rated 5 out of 5 stars

I am overall so impressed with their…

I am overall so impressed with their customer service, the speed at which the project arrived, the quality of the print was amazing to me. Thank you Print Ninja!

June 26, 2025
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Reply from PrintNinja

Good Morning Cara!

We are so happy to hear your first time partnering with us Domestically was such a success! You can ALWAYS count on us for quick, thorough, and kind communication throughout the process. We always try our best to get a quality product in our customers' hands as quickly as possible. We are so happy you found us! Please don't hesitate to reach out to Simon when the time comes for a new project. We have some great return customer incentives!

Have a wonderful rest of your day!

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