Recently purchased 4 new tyres from Protyre bournemouth had an issue with a tyre deflation this morning the guys fitted me in this afternoon and sorted it in 30 minutes. I always get top service h... See more
Location
Switch location42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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My car's air conditioning stopped working one afternoon last week and I was given an appointment at Protyre at 9am the next morning. It took about 40 minutes and I was charged a very competitive price... See more
Company replied
İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
Company replied
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... See more
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Company details
About Protyre Autocare - Bournemouth
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, United Kingdom
- 01202 444999
4.6
Excellent
1K reviews
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The company were efficient.
The company were very efficient.I was fortunate to have arrived at a quiet period during the day. The service was informative and gave tyre options.
February 16, 2026
The service is really good and…
The service is really good and efficient. Professional manner from the guys there and no issues with their work on my car. Am a repeat customer.
The customer toilets are just not very clean. There ought to be paper towels to dry hands after washing too.
February 12, 2026
good customer service
February 11, 2026
Friendly reception
Friendly reception. Prices and options clear. Always happy to help customer
February 9, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I booked and paid online for 2 new…
I booked and paid online for 2 new tyres to be fitted at 11am. Arrived early as advised ....however, was told due to personal reasons, one fitter had to leave. I know things happen, but was nearly 2 hours later when left!!! Was, however, kept informed and young man on desk very apologetic.
January 29, 2026
Reply from Protyre Autocare - Bournemouth
Dear Alison Tanner,
Thank you for sharing your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Made the vehicle safe at short notice.
Very accommodating with a short notice appointment for new tyres to make the car safe on the road. Great communication. I used an online booking to make use of a voucher code.
February 4, 2026
Keep getting a pressure in tire error…
Keep getting a pressure in tire error went to Pro Tyre and they advised that the front driver side is slashed and irreparable- although I just replaced the exact front Tyres 3 months before that. I was advised I need to replace the tyre and than was told my back Tyres are worn as well and needed placing too. Why would they put the new Tyres on the front as my car is a front wheel drive I honestly don’t know and will most likely go elsewhere for Tyres in the future
February 2, 2026
Reply from Protyre Autocare - Bournemouth
Dear Johan Roberts,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The thoughtfulness of all who work at…
The thoughtfulness of all who work at Protyre is very good , no one could be better than them which is why I go back every time I need tyres even for just putting air in them cos they know what they are doing.
February 6, 2026
Great service and good value for money
Great service and good value for money. I have used these guys a few times and have never let me down!
February 6, 2026
I had a winter check at Bournemouth…
I had a winter check at Bournemouth protyre. It was great and the staff are fantastic. Thank you so much.
January 8, 2026
Unprompted review
Again I have reason to be reporting…
Again I have reason to be reporting here.
Just had a Pirelli Pzero fitted to BMW 435 and made a point of mentioning tyre pressures.
The new tyre had totally different pressure to the others.
January 28, 2026
Reply from Protyre Autocare - Bournemouth
Dear J.M,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Fitted me in immediately
Fitted me in immediately. Had the tyres in stock and all done within one hour. Pricing reasonable. Can't ask for more. Excellent coffee as well!!
January 21, 2026
Good job 👆
Brad was professional and careful not to mark my rims, which had never had tyres replaced before.
January 17, 2026
Pleased customer
Very efficient service. Polite staff and I wasn't waiting too long. Highly recommended
January 21, 2026
Joey was really helpful
Joey was really helpful. He looked after us and everyone else who came through the door. He was on the ball the whole time. He was also very kind.
An excellent front of house man!! And excellent service. The waiting area was cosy and the hot chocolate was delicious!
I will definitely recommend you.
January 21, 2026
Excellent service.
January 12, 2026
Friendly Professional Staff.
January 10, 2026
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