Protyre Autocare - Salisbury Reviews 

2,807
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service every time. The team are friendly, professional, ans always explain everything clearly. They are honest about what work is needed and never try to charge for unnecessary repairs. I... See more

Company replied

Rated 5 out of 5 stars

Been going here for years for all of our cars. The personal service from knowledgeable and highly engaged staff makes all the difference. They always make the effort to find the best deal which sets... See more

Company replied

Rated 5 out of 5 stars

Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my car. This is something that even the... See more

Company replied

Rated 5 out of 5 stars

Got a late booking for my MOT and they were happy for me to bring it down and everything was brilliant from making the booking dropping the car off and then collecting it


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,807)

32,958 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional out of the way help and…

Exceptional out of the way help and service

August 31, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Graham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a screw stuck in tyre

Had a screw stuck in tyre, left car with them while I went to work,the job was booked in for 9 that morning,I had a call around 9.25 saying the tyre had been repaired.Super fast service

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Bull,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Efficient booking and action on…

Efficient booking and action on arriving for appointment.
Summary of findings and advice given in a friendly and professional manner in the reception area. Appropriate action carried out.
Price charged

August 31, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Daphne,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guys very helpful

Great guys very helpful

August 28, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Chris,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always helpful.

Always helpful.

August 28, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good service

Prompt, friendly efficient service at a reasonable price.

August 22, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As ever

As ever. They were prompt, courteous and efficient.

August 26, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Graham,

Thank you very much for leaving us this 5-star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury centre.

We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Been going here for years for all of…

Been going here for years for all of our cars. The personal service from knowledgeable and highly engaged staff makes all the difference. They always make the effort to find the best deal which sets them apart.

August 26, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Bob,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Fast service evry thing was as it…

Fast service evry thing was as it should be.
Despite bean under staff on Saturday Ian and his team deliverd top service in excellent time.

August 26, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello, Mr Kwiatkowski

Thank you for sharing your positive feedback regarding the service you received. We take customer service very seriously and are delighted that our team in centre delivered top service. We appreciate you taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent. Thank you

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello,

Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was excellent. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Brilliant service

Brilliant service, thank you

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello C Barter,

Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was brilliant. Thank you for your custom.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Professional and friendly service

Professional and friendly service. Tyres ordered and fitted very quickly and to costs advised.

August 17, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Keith,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Always a positive experience with Ian…

Always a positive experience with Ian and his team, Had 2 tyres replaced & tracking done :)

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Natasha,

We would like to thank you for sharing your feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team at Salisbury have delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Great service,on time no problems.Staff…

Great service,on time no problems.Staff were very helpful and efficient.

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Keith,

Thank you very much for leaving us this 5-star review. We always try to ensure our products and customer service are the best they can be, so we are delighted to hear you are happy with the service you received from the team at Salisbury. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

Excellent

Excellent, friendly, efficient service.

August 24, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello,

Thank you very much for leaving us this 5-star review.

We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team. We appreciate your business and hope to see you again.

Best regards,
Eddie
Customer Care - Protyre

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