I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink,... See more
Location
Switch location11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB
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Never had a problem with these guys they always do a great job but.. I’m still waiting for my receipt to be emailed over and I was in there over a week ago now. Also im experiencing a knockin... See more
Company replied
Fantastic service. Protyre was able to fit us into their busy schedule in no time. The investigation and repair was thorough and made us feel safe. Warm and friendly and able to give us good... See more
Company replied
Great guidance on best tyres for our vehicles as always from Ian Hunter . Got four tyres and geometry check all done despite being very busy on a Saturday. We’ll be back when they wear out.
Company replied
Company details
About Protyre Autocare - Salisbury
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom
- 01722 414424
4.9
Excellent
3K reviews
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I sat quietly watching these guys on…
I sat quietly watching these guys on such an extremely busy, hot day. Professional in every way, polite to everyone, despite the mad rush of people coming in and out. Customers were offered a drink, even though the staff were rushed off their feet. The mechanics were equally polite changing my burst tyre for a brand new one, then still taking the time to check all 4 tyres had the correct tyre pressure. I will always trust them with my car because the staff are extremely knowledgeable, helpful and give top quality service in all they do.
July 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great guidance on best tyres for our…
Great guidance on best tyres for our vehicles as always from Ian Hunter . Got four tyres and geometry check all done despite being very busy on a Saturday. We’ll be back when they wear out.
July 8, 2026
Reply from Protyre Autocare - Salisbury
Hello Mr Dibden,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyreland
Isaac was courteous polite and efficient. The job was done as planned when the tyre was in stock.
July 10, 2026
Reply from Protyre Autocare - Salisbury
Hello Mr Willan,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Churchfields Salisbury
Protyre Churchfields Salisbury were fantastic as always: efficient; friendly; honest and reasonably priced.
July 8, 2026
Reply from Protyre Autocare - Salisbury
Hello Leo,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Welcoming andefficient
July 10, 2026
Reply from Protyre Autocare - Salisbury
Hello Mr Peacham,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Never had a problem with these guys…
Never had a problem with these guys they always do a great job but..
I’m still waiting for my receipt to be emailed over and I was in there over a week ago now.
Also im experiencing a knocking noise in the car which only happened after they had the car so worried something hasn’t been put on right or something.. I had the tracking done and 2 new tyres.
July 13, 2026
Reply from Protyre Autocare - Salisbury
Dear Natasha,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
Your invoice has just been emailed over to you. We do advise to always check your spam folder, just in case.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
A wonderful team…
A wonderful team who did a very professional job. Always polite and accommodating.
July 13, 2026
Reply from Protyre Autocare - Salisbury
Hello Mr and Mrs Francis,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Tim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really helpful they kept me updated on…
Really helpful they kept me updated on the progress of the MOT and service.
Excellent service.
July 10, 2026
Reply from Protyre Autocare - Salisbury
Hello Susan,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Salisbury A+ Service
Protyre in Salisbury offer a very fast and efficient service and have a comprehensive choice of products with very competitive prices.
Ian and his team are very friendly, helpful and extremely professional.
I can wholeheartedly recommend them.
July 8, 2026
Reply from Protyre Autocare - Salisbury
Hello Charlie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Mr Powell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Reply from Protyre Autocare - Salisbury
Hello Rosalyn,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As usual excellent service
As usual excellent service, good job done at a sensible price.
July 3, 2026
Reply from Protyre Autocare - Salisbury
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service from Ian and all the…
Excellent service from Ian and all the team at Tyreland in Salisbury
July 3, 2026
Reply from Protyre Autocare - Salisbury
Hello Sue,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
You were so helpful and very quick
You were so helpful and very quick, making sure I didn’t have to wait so I could get to my husbands hospital appointment. Thank you so much for your service.
July 3, 2026
Reply from Protyre Autocare - Salisbury
Hello Raffaela,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Ian is so helpful and efficient
Ian is so helpful and efficient, always exceeding expectations, as well as being a pleasure to deal with.
June 3, 2026
Reply from Protyre Autocare - Salisbury
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They fitted my car in at short-notice
They fitted my car in at short-notice. Engine light is off and it drives like a dream again. As always - helpful, friendly and efficient
June 27, 2026
Reply from Protyre Autocare - Salisbury
Hello Alistair,
We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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