Protyre Autocare - Salisbury Reviews 

2,902
•
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Warm welcome on arrival and directed towards the complimentary tea and coffee as I was going to be waiting. Also shown some colouring equipment for my young child. 2 new tyres fitted quickly and all... See more

Company replied

Rated 5 out of 5 stars

They are always helpful and explain everything fully. They are always busy because they are that good, and competitive prices too. I don't know how Ian the manager copes with the stress, but he alwa... See more

Company replied

Rated 5 out of 5 stars

Visited 29/10/26 and 2/11/26. Had fantastic service, staff I dealt with were very helpful, professional and polite. Contacted them by email and they were quick and helpful in responding. I had to get... See more

Company replied

Rated 5 out of 5 stars

I had a puncture in my Civic, I needed the wheel removed and the space saver put on as I was unable to sort it . They were extremely busy, but found time to swop wheels , I was then asked to return... See more

Company replied


Company details

  1. Tire Shop
  2. also in
  3. Brake Shop
  4. Car Battery Store
  5. Car Inspection Station
  6. Car Service
  7. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,902)

33,081 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff who explained…

Very helpful staff who explained everything clearly and did their best to accommodate what I needed.

October 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, sorted new tyres immediately after urgent early morning phone call .
Super service ,efficient friendly knowledgeable staff

October 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Happy customer!

Friendly staff, good communication and the job was completed on time

October 12, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great team

Great team! Service and MOT today!
Very efficient; the team had the efficiency to almalgamate both service and MOT straight after each other even though the 2 bookings were 4 hours apart!
Great Welcome upon collecting my car. As always.

Note to agency MOT advisor:
Was there any need to move my seat so high? Or horizontal? Or so close to the steering wheel? Or to even adjust my steering wheel height? Surely there was no need to turn my Drivers Assistance off, on the dash?
Answer to the above= NO

October 9, 2026
Unprompted review
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Amanda,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Good, honest professional service.

The service is always polite and professional and very honest. They never do work unnecessarily.

October 9, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Barbara​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly staff and expert service

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Philip,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always super helpful and friendly…

Always super helpful and friendly service. Nothing seems too much trouble and will go above and beyond to assist whether it be tyres or an MOT.

October 7, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Helpful and communicative

Helpful and communicative

October 7, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

The best ever they staff went above and…

The best ever they staff went above and beyond to ensure that all was taken care of I would definitely recommend them to anyone thanks again for your good better best customer support and service please keep up the good work 💯

September 23, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Renee,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Always very helpful and the work is…

Always very helpful and the work is excellent! They go above and beyond.

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Extremely good company

The staff were very welcoming and friendly. The work was done in a timely manner and the price was very reasonable.

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Ann​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very helpful and prompt attention given…

Very helpful and prompt attention given by staff whilst also keeping me fully informed of any potential issues.

September 30, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Alison​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

I have to say how great the service…

I have to say how great the service was, how helpful the team behind the counter were, and probably some of the best customer service I've experienced in many years. Congratulations to Ian, Issac and the team.

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Simon,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Quick efficient service,polite helpful…

Quick efficient service,polite helpful staff

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Keith,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service

Great customer service

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Edward,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Top class service

The team at Protyre Salisbury are absolutely top-class from booking through to completing the work, I always feel like I'm in great hands when I use them. We've had tyres, brakes, MOTs and wheel alignments on our cars at this location. The team could not be more helpful. Highly recommend.

October 5, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Beer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great customer service whenever i have…

Great customer service whenever i have been

October 2, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Peter,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They always manage to fit me in

They always manage to fit me in, they repaired my tyre both times it went in with a puncture rather than replace it.

October 2, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Alastair​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Outstanding service

Outstanding service. They went far above and beyond yo repair my wheel.

October 2, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Davies,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Nice people

Nice people - good welcome - helpful staff - nothing too much trouble - why go anywhere else

September 30, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Jill​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look