Protyre Autocare - Salisbury Reviews 

2,805
TrustScore 5 out of 5

4.9

11 Edison Road, Churchfield Industrial Estate, SP2 7NU Salisbury, Wiltshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service every time. The team are friendly, professional, ans always explain everything clearly. They are honest about what work is needed and never try to charge for unnecessary repairs. I... See more

Company replied

Rated 5 out of 5 stars

Been going here for years for all of our cars. The personal service from knowledgeable and highly engaged staff makes all the difference. They always make the effort to find the best deal which sets... See more

Company replied

Rated 5 out of 5 stars

Very professional manager listened hard to the problem and selected his most experienced technician to sort out the major problem with the steering geometry on my car. This is something that even the... See more

Company replied

Rated 5 out of 5 stars

Fast service evry thing was as it should be. Despite bean under staff on Saturday Ian and his team deliverd top service in excellent time.

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Battery Store
  4. Car Inspection Station
  5. Car Service
  6. Wheel Alignment Service

Written by the company

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contact info

  • 11 Edison Road, Churchfield Industrial Estate, SP2 7NU, Salisbury, Wiltshire, United Kingdom

  • 01722 414424

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,805)

32,618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top marks!

Great customer service all round!

July 15, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Great guidance on best tyres for our…

Great guidance on best tyres for our vehicles as always from Ian Hunter . Got four tyres and geometry check all done despite being very busy on a Saturday. We’ll be back when they wear out.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Dibden,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Tyreland

Isaac was courteous polite and efficient. The job was done as planned when the tyre was in stock.

July 10, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Willan​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre Churchfields Salisbury

Protyre Churchfields Salisbury were fantastic as always: efficient; friendly; honest and reasonably priced.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Leo​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Peacham,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A wonderful team…

A wonderful team who did a very professional job. Always polite and accommodating.

July 13, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr and Mrs Francis​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Very impressive

Very impressive
Works like clockwork

July 13, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Tim,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Really helpful they kept me updated on…

Really helpful they kept me updated on the progress of the MOT and service.
Excellent service.

July 10, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Susan​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Protyre in Salisbury A+ Service

Protyre in Salisbury offer a very fast and efficient service and have a comprehensive choice of products with very competitive prices.
Ian and his team are very friendly, helpful and extremely professional.
I can wholeheartedly recommend them.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Charlie,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent as always.

Excellent as always.

July 8, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Powell,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

A very welcoming and friendly service

A very welcoming and friendly service

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Steve,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service and advice .

Excellent service and advice .

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Professional

Professional, honest & friendly. Good price.
Thank you.

July 6, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Rosalyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

As usual excellent service

As usual excellent service, good job done at a sensible price.

July 3, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Excellent service from Ian and all the…

Excellent service from Ian and all the team at Tyreland in Salisbury

July 3, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Sue,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

You were so helpful and very quick

You were so helpful and very quick, making sure I didn’t have to wait so I could get to my husbands hospital appointment. Thank you so much for your service.

July 3, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Raffaela​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Ian is so helpful and efficient

Ian is so helpful and efficient, always exceeding expectations, as well as being a pleasure to deal with.

June 3, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello James​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

They fitted my car in at short-notice

They fitted my car in at short-notice. Engine light is off and it drives like a dream again. As always - helpful, friendly and efficient

June 27, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Alistair​,

We would like to thank you for sharing your feedback regarding the service you received at our Salisbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Rated 5 out of 5 stars

Had a problem with resetting the brakes…

Had a problem with resetting the brakes warning message on my dash but they kept going even calling in Luke who was on leave to come in and share his experience

Well done team

July 1, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello David,

We are so pleased to hear that our team went above and beyond to resolve the issue with your brake warning message. It's wonderful to know that our team in centres dedication to finding a solution, even involving a colleague on leave, made such a positive impact on your experience. We truly appreciate your kind words and positive feedback.

Best regards,
Eddie
Customer Care - Protyre

Rated 5 out of 5 stars

I've been using protyre for many…

I've been using protyre for many years,I did make a few enquiries elsewhere and found them to be considerably cheaper,and the service was far better from them.
A prompt,clean and efficient service from very helpful and cheerful staff.

July 1, 2026
Protyre Autocare - Salisbury logo

Reply from Protyre Autocare - Salisbury

Hello Mr Moore,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Salisbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look