Quick Plates Reviews 591

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

591 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth

Smooth, easy process and fast turnaround.

November 19, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review, James. We’re pleased to hear your order arrived quickly — exactly how it should be. Thanks for taking the time to let us know, it’s much appreciated. — The Primo Team

Rated 5 out of 5 stars

Very quick and professional

Kept informed at every stage of the process and responded even on a Sunday

November 16, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review, Simon. We’re pleased to hear your order arrived quickly — exactly how it should be. Thanks for taking the time to let us know, it’s much appreciated. — The Primo Team

Rated 5 out of 5 stars

Really quick and fast service

November 17, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review, Johnathan. We’re pleased to hear your order arrived quickly — exactly how it should be. Thanks for taking the time to let us know, it’s much appreciated. — The Primo Team

Rated 5 out of 5 stars

quick responders

quick responders, uploading docs was quick and easy, im excited for new plates!

November 10, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review, Ella. We’re pleased to hear your order arrived quickly — exactly how it should be. Thanks for taking the time to let us know, it’s much appreciated. — The Primo Team

Rated 5 out of 5 stars

Easy and quick to deal with

Easy and quick, and at a great price. Lots of options to choose from. Would definitely recommend.

November 8, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thank you for your review! We’re pleased to hear your order arrived quickly — exactly how it should be. Thanks for taking the time to let us know, it’s much appreciated. — The Primo Team

Rated 1 out of 5 stars

Removing a private plate

Trying to get plates to revert my car back to pre private plate number.
QuickPlates will not issue plates without a v5 etc. But once you change the car registration you cannot drive the car until new plates are on. As per DVLA instructions.
Explained this to quick plates, offered various alternatives ie current v5 old v5 with previous plate etc but they will not budge and assure me it’s fine to drive around with old plates even though DVLA states clearly that this is breaking the law.

Go elsewhere. A week of back and forward emails wasting time. Ordered from another online company and it arrived next day.

November 10, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Justin,

Your first email to us was sent on the 7th of November, and today is the 10th — we were closed over the weekend, so it certainly hasn’t been a week of back-and-forth emails.

As a DVLA Registered Number Plate Supplier, we are legally required to see valid documentation before despatching any number plates. This is not a matter of opinion or flexibility — it’s the law set out by the DVLA, and we cannot (and will not) break it.

We understand it can be frustrating when you’re eager to get your new plates fitted quickly, but our priority must always be ensuring that all number plates we supply are 100% compliant with DVLA regulations.

— The Quick Plates Team

Rated 5 out of 5 stars

Easy

Easy, straightforward order, that was both legal and kosher....and at a 'best buy' price too

November 10, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Amazing speed of order and communication

November 9, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Ordered my plates last night

Ordered my plates last night - made and dispatched this morning

Fast and cheap - nice mix!

November 6, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

5 stars

Fast, reliable and professional service. I will definitely use quick plates again

November 5, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Easy website to look around

Easy website to look around. Simple & quick. Looking forward to getting my 3D gel reg :)

November 3, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Prompt and professional

Very prompt replies especially to an enquiry during the order process

November 4, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Easy website to use

Easy website to use! Lovely selection of plates to choose from and fast response from submitting ID documents would deffo recommend

October 31, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Awful service.

November 2, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Kianoosh,

We’re sorry to hear you feel that way. If there’s been an issue with your order, please get in touch with our team — we’ll be happy to look into it and resolve things promptly.

— The Quick Plates Team

Rated 5 out of 5 stars

We required a new front plate for our…

We required a new front plate for our car and the service was first class from beginning to end. Cost effective, professional with an adherence to correct procedures in securing a 'road legal' plate. Thank you.

October 30, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 4 out of 5 stars

Got there in the end despite my mistake

All good in the end given the deadline with the DVLA and me making a mistake. Thank you all happy happy.

October 25, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Outstanding plates and service

My plates arrived a mere 20 hours after ordering. Incredibly efficient. Relatively straightforward to order on-line and good to see proof of I.D. required to help keep things legal. Great smart quality plates too and excellent fitting instructions if needed. Well impressed.

October 28, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 5 out of 5 stars

Good customer service

Very good and fast customer service would definitely recommend

October 27, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Avoid

I sent in all the required documents, photo of drivers license taken and order refused due to screenshots not being allowed. Now they are saying my document it invalid as it's only valid for 3 days and now their not giving a refund. This is infuriating as at time of order all documents were valid and I've never known a photo to be classed as a screenshot. I would avoid this company!!!! Stolen money

October 27, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Hi Louise,

We’re sorry you feel this way, but to clarify — your order was not refused because your documents were invalid at the time of upload, but because what was provided were screenshots, which the DVLA does not permit us to accept. As a DVLA Registered Number Plate Supplier, we must follow strict identity and entitlement checks.

We also gave clear guidance on how to resubmit the correct documentation so your order could be completed. Your entitlement certificate has since expired, which means we legally cannot despatch platesuntil valid proof is provided.

We don’t withhold any money unfairly, and we’re always happy to complete orders as soon as valid documentation is received.

— The Quick Plates Team

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Communication A*.

October 24, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look