Quick Plates Reviews 592

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 196 reviews, reviewers had a great experience with this company. Customers are really happy with the service, finding the process of ordering and receiving plates to be quick and efficient. Many people praise the ease of use of the website and the straightforward steps for designing and ordering plates, including the simple submission of ID documents. The delivery service is frequently highlighted as fast, with many consumers receiving their orders much sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect plate types or experiencing delays and non-delivery of items. A few other people also felt that the document verification process was unclear, leading to order refusals due to issues like screenshots not being accepted.

What people talk about most

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed and efficiency. Many customers... See more

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the quality, clear print,... See more

Delivery service

Customers generally express satisfaction with the delivery service, often highlighting fast dispatch and... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering my replacement plate could not be easier.clear steps to follow and everything worked well. Ordered it over the weekend end, and it was cleared and supposedly dispatched on the Monday after... See more

Rated 5 out of 5 stars

Easy ordering I have an electric car so I picked the plates with the green strip at the beginning then my personalised reg Very thorough to check I in fact owned the personal plate, just had to s... See more

Company replied

Rated 5 out of 5 stars

I looked at various number number plate suppliers but Quick Plates had the simplest and safest order system I could find. Easy to “design” the plates to my requirements and easy to order. The photo I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service! Made a mistake on my order; gave wrong number on the plate. They advised they couldn't make the plate as not corresponding with DVLA information. Once mistake pointed out by them,... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

592 reviews

5-star
4-star
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1-star

Replied to 78% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very easy to order

Very easy to order. Communication A*.

October 24, 2025
Unprompted review
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Reply from Quick Plates

Thanks so much for the great feedback! We always aim to make the process easy, fully legal, and great value too — so it’s brilliant to hear that came across. Enjoy your new plates!

— The Quick Plates Team

Rated 1 out of 5 stars

Total waiste of time

Total waiste of time, I’m currently getting my credit card company to refund the money they stole,
It’s cheaper and easier to go to Halfords.

October 20, 2025
Unprompted review
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Reply from Quick Plates

Hi Lewis,

Sorry you’ve had a frustrating experience. For number plates, DVLA/RNPS rules require us to verify proofs before we can legally dispatch them. We’re not holding or “stealing” any money—your order is simply on hold pending the required documents.

Once received, we’ll dispatch immediately.

Note: All UK plate suppliers (including Halfords) must check proofs; this isn’t optional.


Quick Plates Compliance Team

Rated 2 out of 5 stars

No Documents - lose your money

Just be aware that you won't get your money back if you can't provide the documentation that they require. I wonder exactly how many of the orders they actually do. I was staying away so didn't have the documents to hand and this is all hidden in a tiny terms and conditions section before you pay. So no documents - you'll lose your money

October 18, 2025
Unprompted review
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Reply from Quick Plates

Hi Tim — thanks for the feedback, and I’m sorry for the frustration while you were away.

Just to clarify: the ID and entitlement checks aren’t “our rule.” They’re UK law that’s been in place for over 20 years, and every legal number plate supplier must follow them. We flag these requirements before you place an order, because we can’t legally despatch plates without seeing the correct documents first.

If you don’t have the documents to hand, we can keep your order on hold until you’re back and able to send them.

Nothing is “hidden in tiny T&Cs”—we aim to make it clear up-front so there are no surprises.

Rated 5 out of 5 stars

Love my custom license plate

Love my custom license plate! It came out perfect — great quality, clear print, and fast delivery. Definitely worth it!

October 14, 2025
Unprompted review
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Reply from Quick Plates

Thanks so much, Wong Racing! 🙌
Thrilled the custom plate hit the mark—top quality, crisp print, and quick delivery is exactly what we aim for. If you need another set or a track-day spare, we’ve got you. Enjoy the miles (and the laps)!

Rated 1 out of 5 stars

Rubbish! Avoid At All Cost!

Order No. 67260 placed end of September. Ordered rear but received front number plate. In fairness, following a reply within 48 hours and submitting a photo of the wrongly received plate, I was told a replacement would be sent. However when I chased delivery I was told that it had been dispatched and that if it hadn’t arrived I’d have to take that up with Royal Mail!!! Seriously??? This is my responsibility? Royal Mail are your chosen delivery company…… they’ve not fulfilled your contract. You chase them up. I’m in business myself, and I would be horrified if one of my employees gave this as a response. I’ll give it a little longer and take it back up with them and demand a refund.

15.10.25: updated to say that they are ignoring all communications and my request for a refund.... all over less than £30. So I'm updating to make this ONE Star and to add a warning to the subject 'Avoid At All Cost!'

19/10/2025: I’ve kept a close eye on my junk folder. I always do when in dispute with anyone. All your previous emails came in perfectly well. I’ve replied to your original emails and sent a fresh enquiry through your website. Nothing. I have given you until Monday to refund me or else I will file a complaint through my credit card company to retrieve the money. The reply you’ve given doesn’t stack up to the experience I’m having. If it did you’d have emailed me as well as responding on here for ‘your audience’

21.10.25. To test the level of ignorance I emailed again and got absolutely no response. So anyone reading this should disregard their response. It’s just for show. They cannot be trusted.

September 29, 2025
Unprompted review
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Reply from Quick Plates

Hi — thank you for your review, and we’re sorry to hear you’re frustrated.

We just want to confirm that we have replied to all emails regarding this order, including your most recent message. If you haven’t seen a response, please double-check your junk or spam folder as our emails can sometimes land there.

We absolutely do not ignore customers — if anything has been missed, that’s certainly not intentional, and we’re keen to get this resolved for you quickly.

Rated 1 out of 5 stars

Beware of this site and the information…

Beware of this site and the information that they ask for. They don’t tell you until after your purchase that they will not send you the plates until you provide proof of ownership of the number plate. I accept that you need to show the V5 as I did this in my local shop, but they also want a copy of you driving license or other personal identification like bank statements. None of this other information was required over the counter at my local car accessory shop. Seems suspicious, so I would rather lose the money than give them personal information that is not needed by other suppliers. They also don’t contact you to and just wait until they get the information or you lose your money. I would avoid using this company.

October 10, 2025
Unprompted review
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Reply from Quick Plates

Hi Paul — thanks for your review, and we completely understand your concern.

Just to clarify: the documentation we request is not unique to us — it’s UK law, in place for over 20 years, and every legal number plate supplier (including physical shops) is required to request proof of ID and entitlement (e.g. driving licence + V5C, V750, V778, eV948 etc).

Some shops unfortunately ignore the rules, but we follow the DVLA regulations exactly as we are legally obligated to — this protects you from number plate fraud and keeps the plates 100% road-legal.

We do make this clear before checkout, and we also email customers straight away if documents are missing — we never sit back and hope.

You are absolutely not at risk — your data is handled securely and only used for DVLA compliance. If you’d like, we can guide you through it quickly or happily hold the order until you’re ready.

Happy to help anytime.

Rated 5 out of 5 stars

This company was very helpful

This company was very helpful
With there advice , delivery was swift and contacted me every step of the way thank you

October 9, 2025
Unprompted review
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Reply from Quick Plates

Thank you, Angus — really appreciate the kind words!

Delighted to hear you found our advice helpful and that the delivery updates kept you fully in the loop. We always aim to make the process smooth and stress-free from start to finish.

Thanks again for choosing us — and if you ever need anything else, we’re here to help! 🚗✨

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Very happy customer

October 8, 2025
Unprompted review
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Reply from Quick Plates

Thank you, Georgina — really appreciate your feedback!

Delighted to hear you were happy with the service and communication. We always aim to keep everything clear, quick and hassle-free for our customers.

Thanks again for choosing us — and if you ever need anything in the future, we’re here to help! 😊

Rated 1 out of 5 stars

Go elsewhere for your number plates !

I ordered front and rear 3d number plates for my car but after approx. 4 weeks, one of the letters became unstuck on my front number plate and I informed Quick Plates, they sent a replacement number plate quite quickly, which was well received. However, after another two weeks, my rear number plate has the same issue.

I emailed Quick Plates with photos to show the issue with my rear plate to their enquiries email (same as when I reported the first issue), and I have not received any communication from them at all. I have now emailed them a further 3 times and I have yet to receive a response or any confirmation that they will resolve the issue with my faulty plate. I am very frustrated with the service, and I will not use them again. There is no contact telephone number, and I have also tried to contact them via their Instagram account but again no response !!!

I would recommend that you look elsewhere when buying your number plates as I presume that I have now lost my money. I will be contacting the trading standards in the UK as they are in breach of the Consumer Rights Act 2015.

Update 24th October 2025: although Quick Plates have replied to my review on Trust Pilot, I still have not received any contact via their only communication channel. I have checked all my email folders including junk/spam folder and still no response. They have my telephone number but have not tried to contact me through this channel. My last email was sent on 8th October 2025 and still no response. I have now had to purchase another set of plates from another supplier. My original statements still stand true.

Update 11th November 2025
I have sent Quick Plates a formal letter to their registered office address requesting a refund or legal proceedings would be taken. I have now received my refund, thank you Quick Plates! It should not come to this type of engagement to resolve the issue of a faulty product and as mentioned in my review I would avoid doing business with this company.

September 28, 2025
Unprompted review
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Reply from Quick Plates

Hi Darren — thank you for getting in touch, and we’re very sorry to hear you’ve had this frustrating experience.

We just want to confirm that we have replied to all of your emails regarding this issue — if you haven’t seen any responses, please check your junk or spam folder, as sometimes our emails can land there by mistake.

We absolutely are not ignoring you, and we’re committed to resolving this for you as quickly as possible.

Rated 5 out of 5 stars

Quick order and when I called up to…

Quick order and when I called up to change delivery service the company sorted it very quickly

October 6, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Joe!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Great to deal with!

Thank you for an excellent service and keeping me up to date every step of the process.

October 2, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Shabana!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Easy process to follow and despatch is…

Easy process to follow and despatch is lightning quick!! Just literally follow the clear instructions.

September 26, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Mark!

Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers.

Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 1 out of 5 stars

Sent wrong plate and now refusing to…

Sent wrong plate and now refusing to change obviously they can’t read the V5C documents 🤤

September 25, 2025
Unprompted review
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Reply from Quick Plates

Hi there — sorry you’re unhappy.

We’ve checked the order against the details submitted and the plate we sent matches exactly what was ordered.

Rated 5 out of 5 stars

Really Fast process,

Really Fast process,
Well recommended.

September 20, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, David! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

So simple and straightforward

So simple and straightforward, took no Time to place the order / upload docs
Communication and confirmation excellent

September 18, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, Richard! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Extremely easy to order and just as…

Extremely easy to order and just as fast with delivery, order with confidence as these are the company for reg plates thanks very much

September 16, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

Great Website

Easy to order, easy to upload documents. Would Recommend

September 17, 2025
Unprompted review
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Reply from Quick Plates

Thanks for your review, David! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 3 out of 5 stars

Improve notification of current legislation

The small print that you won’t receive the plates till you have submitted sufficient documentation should be made more clear, understandable that this is legislation and not optional but should be made clearer possibly at every step before paying.

September 9, 2025
Unprompted review
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Reply from Quick Plates

Hi Declan — thanks for the feedback.

You’re absolutely right — the document checks are legal requirements, not optional, and we do explain this before checkout.

Thank you again for raising it — and just to reassure you, everything we request is strictly to meet DVLA regulations and ensure your plates are 100% road-legal.

Rated 5 out of 5 stars

Great service and product

Great service and product, very happy.

September 15, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks for your review, Simon! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Quick Plates and as the name suggests the whole process of ordering, manufacturing and receiving is Quick.
I ordered my plate late on a Tuesday night, the plate arrived on the Thursday.
I can't recommend highly enough.

September 11, 2025
Unprompted review
Quick Plates logo

Reply from Quick Plates

Thanks for your review, Dean! Great to hear your order was sorted quickly and that we were able to update your delivery service without any hassle. We always aim to make things as efficient and flexible as possible for our customers. Appreciate you choosing us — and if you need anything else, we’re just a message away! 🚗✅

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