Racing Post Reviews 

208
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, most reviewers were unhappy with their experience overall. Many people found the new website clunky, poorly laid out, and difficult to navigate, making the user experience frustrating and slow. Reviewers reported that essential features were missing or altered, particularly the racecards, which became cluttered, hard to read, and made studying form nearly impossible. This significant decline in product usability has led many consumers to consider cancelling their subscriptions or seeking alternative services. However, some customers also noted that the customer service was excellent, with staff being very helpful and responsive in resolving issues.

What people talk about most

Website

Reviewers highlight negative aspects of the website, with many expressing frustration and disappointment over... See more

User experience

Customers consistently note negative experiences with user experience, finding the new layout clunky,... See more

Product

Users describe negative interactions with the product, with many feeling that a previously good product has... See more

Customer service

Consumers find customer service to be ambiguous, with some reviewers reporting excellent and helpful... See more

Subscription

Reviewers express widespread dissatisfaction with their subscriptions, with many cancelling immediately due... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The new Racing Post web site is a giant step backwards in my view. The old web site was just right for punters to quickly find the info they required. But now it feels like The Racing Post are tryin... See more

Rated 1 out of 5 stars

omg, who made this decision to revamp an otherwise well used and established website. Its simply awful now, hard to use and i can't even log into my bookmaker account anymore. i contacted RP, but no... See more

Rated 1 out of 5 stars

A hopeless 'upgrade' to their web site. Clearly it's been designed the IT department or some other body who have no idea about horse racing as seen through the eyes of racing enthusiasts and punte... See more

Rated 1 out of 5 stars

if you look into jeffbet and all the similarly looking freebet companies on odschecker and racingpost they are set up from limassol cyprus . limmasol is a very russian gangster inhabited place . oddsc... See more


Company details

  1. News Cooperation
  2. Affiliate Marketing Service
  3. Betting Agency
  4. Gambling Service
  5. Newspaper Publisher

Written by the company

Racing Post is a British daily horse racing, greyhound racing and sports betting newspaper, appearing in print form and online.


Contact info

2.0

Poor

TrustScore 2 out of 5

208 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.0

All reviews

(208)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

The comments on a horses chances in a…

The comments on a horses chances in a race are so wrong and really not a good reflection on a horses real chances.No wonder though,seeing that most of these commentators are in one way or another associated with links to Betting firms. The moment any racing journalist is found to be even the remotely involved with any bookies dealings,they should be fired. It’s bad enough having to cope with bookies dodgy ways of gaining your money,than having racing papers like this try to steer you away from a horses real chances.Next time look at the write ups the Post gives for the winners of a race and you’ll be surprised at how put off you would have been if you took the posts comments to heart.It’s not a very good weapon to have in your beat the bookies armour,in fact it’s more of a hindrance if anything.Save your money.

February 24, 2022
Unprompted review
Rated 2 out of 5 stars

Some interesting things can read etc

Some interesting things can read etc, but the price is very expensive and the private members tips are usually terrible I think around 3 horses have won out of around 40 tips , cancelled pretty quickly

January 20, 2022
Unprompted review
Rated 2 out of 5 stars

Sandra Gilmartin who I believe works…

Sandra Gilmartin who I believe works for Paddy Power spoke a lot of nonsense about safer gambling I didn't see any opposite side of the story from my experience bookmakers do anything they can to grab your money I've had bad experiences with most of them my skybet insisted on keeping my £400 despite my notifying them I have made a mistake well before the next race ran I even offered to let them keep my winnings but return the stake not interested on two occasions Paddy Powers tried to pay me less than my bet was struck at the first time they kept about £300 the next time I'm because the area manager was informed he paid me the extra £100 that they tried to Rob me of 99.9% of betting shop people I'm not interested if you lose they get bonuses so why would they you won't see this review in the headlines

November 1, 2021
Unprompted review
Rated 1 out of 5 stars

Misisleading Tpster Claims…

The Racing Post make misleading claims regarding their tpsters, maintaining theyre Experts, Top, Leading etc in their field. Non show a profit which shows how little repect they have for their subscribers. The cards & results etc are really great. Its just the sad writers who think they know how to tip a winner.Tthey dont care if they tip losers, they still get paid.

October 7, 2021
Unprompted review
Rated 1 out of 5 stars

Hate to give this rating but you can…

Hate to give this rating but you can just drop the C and D figures off the racecard and not expect anyone to notice! you did this a few years ago and it messed up for you them...I am sporting life now...sorry your done and had your chanches...

February 3, 2021
Unprompted review
Rated 3 out of 5 stars

The paper is excellent but some of the…

The paper is excellent but some of the tipping is awful. Price wise extra is terrible except for some nuggets from segal every now and then. If kealys tip wins today I’ll eat my hat, and they call him ace tipster.
Segal and Collins the best

October 11, 2020
Unprompted review

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