RackNerd Reviews 

I've been running RackNerd VPSs for a while now and they've consistently done exactly what I need them to do. The value is pretty ridiculous, and the lower price hasn't meant giving anything up on performance or uptime. I get the same 99% uptime I did on DigitalOcean for a fraction of the cost.

I also really appreciate that RackNerd doesn't unnecessarily restrict what I can do. They don't block ports, they keep things simple, and I can use my servers the way I want.

The new control panel is fantastic too. Huge improvement. Clean, easy to use, and easy to understand. I can't stand all the jargon most providers clutter their control panels with.

What more could you want from a VPS provider? Reliable boxes, good prices, and nobody getting in my way.

I really like racknerd, they have very good prices, they have good technical people, they are still innovating. In case of need, they answers fast on support. I been with them for over 3 years now and I have no plans to migrate out.

Nice VPS pricing, various available location, high up-time, 0 problems.

They recently updated the VPS Control Panel with a new version that gives more information and it's easier to use.

I reccomend it, I have a VPS with them since ~1 year and I had no problem with it.

Also 2 other friends of mine are customer since various years, they wanted a VPS for low CPU activity tasks and their base VPS plan was the best option.

I've been using RackNerd's VPS service for more than a year: affordable price and not a single issue from the very beginning. Hope they'll continue the same way.

Vps has been very affordable and stable. The 192.x ip is a plus for nerds;)

I have tried several other VPS vendors, and RackNerd is just awesome. I don't want to throw anyone under the bus here, so I won't name names... what I do want to make clear is that RackNerd has been ROCK SOLID for me. Only a few months in and I immediately converted to a yearly plan.

For the fellow nerds out there, I use the VPS for Pangolin, so it's absolutely critical that uptime is consistent, or my reverse proxies will fail. This is the mandatory uptime that I need and RackNerd has delivered.

They have earned a life-long fan, I will use their VPS for as long as I possibly can.

Very happy with RackNerd. I've had a VPS with them since 2023, through their black friday specials, and it has worked flawlessly in the sense that it has never gone down (it's an unmanaged VPS so it's my responsibility to maintain the OS).

I added a second VPS (also through their special) and a shared-hosting account. Both have excellent SLA.

I've had to reach out to their support a few times (setting rDNS) and opening a port (on the shared hosting account), and they always respond within minutes and resolve it immediately.

Overall, very happy with the service! Solid for me. A++++

Have had nothing but the best experience with RackNerd. Emails are answered quickly, by people who know their stuff, and are very friendly. The price is what attracted me to RackNerd in the first place, and now that I have had first hand experience with the customer service, and the service itself, I will be with them for as long as I require this type of service.

Great support, great reliability

I hate to say this , but since July to this date , the sever become very unstable , in this month alone , I have experienec two server down, Since I hosted many clients on this server , It cause a lot of problem to us.

Anthony did a great job addressing all of my questions and helping me get set up with the perfect server. My server was activated instantly after I ordered, and I am already up and running. I def would not hesitate to recommend RackNerd for anyone looking to get a VPS!

It was definitely way better than I expected.
I thought their deals would provide a shitty VPS, but that was not the case.
Good performance, great networking infra, and great responsive helpful support.
Will keep doing business with you.

I’ve been using Racknerd VPS’s for quite some time now and have never encountered an issue. Their pricing is also some of the best I’ve found. On the rare occasion that I needed some help, their customer service was quick to respond and very willing to help. They are pretty underrated IMO and I have purchased a few more VPS instances based on my overall experience.

DMCA report = Service Disconnected
Only if you ask what happened to your server, they will say: you have been found guilty, your services disconnected ... "now... probe your innocence".

Avoid if you site can REMOTELY get a DMCA complain.

They will absolutely believe your competitor spamming fake/bogus DMCA requests. Even if you clearly have DMCA email address that you read and honor.

We have run production servers with RackNerd since early 2024, and the support is the reason we stayed.

A short list of what they have actually helped us with: setting up rDNS PTR records and the SMTP banner so our mail was accepted properly, tracking down why MariaDB would not accept external connections, fixing a missing MX PTR record, sorting out a run of failing OS updates, getting a Docker container serving on port 443 for a subdomain, and walking us through an Ubuntu 24.04 upgrade. Several of those sit well past the point where most hosts stop and say "unmanaged, out of scope".

Response time matters as much as the answer. When our webserver went down, we had help before 5am. When we hit a misdirected 443 request at nearly 1am, same thing. That is the difference between a bad night and a bad week.

Most recently we needed to restart a server outside their hours. Instead of simply doing it for us, Anthony Fye pointed us at the TenantOS API and its control panel, and we ran a supervised reboot ourselves the same day. We now handle power and console at any hour without waking anyone up.

That is the through line. Anthony does not just close the ticket, he removes the need for the next one. Infrastructure you can operate yourself is worth more than infrastructure someone operates for you, and RackNerd clearly understands that.

The KVM Special VPS price was absolutely awesome. Bagged one for around 11USD. The VPS had no issues whatsoever and their support team was quick and resolved the issue in less than 3 hours.

I don't think I've ever seen a company with so low prices and quicker support times.

I recently bought a VPS from RackNerd (the 2GB KVM promo for 35.99$ a year - amazing price for what you get) and contacted their support to change the PTR record (rDNS) to which they did within 10 minutes! Also another amazing feature of this host is that they don't block port 25 - which is somewhat rare for providers who are actually legit.

So far, I would 100% reccomend this service to others looking to get a bang for their buck :)

An excellent company where employees think along with you in a good and serious manner, and understand what you want and mean. When employees cannot figure something out, they admit it honestly and involve another colleague; for this reason, I have had particularly excellent experiences with Anthony, who thinks in terms of solutions, shows flexibility, and holds customer service in high regard.

Unfortunately, a solution to the problem I encountered was not found very easily, but if something cannot be resolved quickly or adequately, they honestly admit this as well.

Stay away from this provider if you value your data. The absolute negligence of their support team and their inability to read a simple ticket led to the deletion of my server and the loss of two years of work.

I accidentally requested a cancellation for the wrong server, and within minutes, I replied to the ticket clearly stating it was a mistake and providing the correct IP address to be cancelled. However, support staff ignored my specific instructions and instead of stopping the process, they sent a generic template asking for a "confirmation" that I had already provided in the previous message.

They then imposed a 24-hour deadline to respond to this redundant email, which happened to fall on a public holiday. Because I did not "re-confirm" for a third time during a holiday, they wiped my server completely. When I complained, their operations team had the audacity to say that the situation was not entirely on their end and that I should be monitoring tickets 24/7 regardless of holidays.

They do not care about your data and they do not read your tickets. They hide behind automated scripts and templates to cover up their staff's incompetence. If you make a tiny human error, they will use it to destroy your work instead of reading a two-line explanation. Avoid at all costs.

Working with RackNerd was a seamless experience. Despite technical complexity, their team hit the mark immediately with speed and precision. After identifying the path forward, they finished the work perfectly. I requested specific updates for my environment and they were proactive throughout the process. If you want reliability, accountability, and delivery of what you pay for, look no further.