Red Dog Music 

Excellent service at Red Dog Music in Edinburgh when buying a Roland TD25KV. Great deal and really happy with the kit. Thanks a lot for your help Dave.

I experienced excellent service at Red Dog Music in Edinburgh when buying Les Paul guitar. Specialist of the staff was called in to inform me about different types and the main difference from one to another, i.e. pointed out the characteristics of each of them. I got all the time to think, could try and here and to make my own decision without any pressure. As I'm living abroud I also recieved a full help in making the report to Custom etc. Everything was taking care of in open and warm atmosphere and professional service.

I ordered a triple pack of Elixir 80/20, acoustic, 12-53 nanoweb guitar strings from Red Dog Music at a very competitive price, John from Red Dog emailed me back almost immediately to say that the triple packs were out of stock, but they could supply them in three single packs for the same price if that was acceptable.

I replied straight away to say that was totally acceptable, they emailed me back and thanked me for the reply and said that they had processed the package and the strings would be with me soon, well the next day I was informed that DPD would deliver the strings within an hour window.

The strings were delivered as promised and I consider this as first class service, I will certainly be using Red Dog Music again and I would highly recommend them.

The team in the Edinburgh store have been absolutely world class, amazing knowledge & great support. The store itself is amazing and so much to demo & purchase. These guys do what the Internet will never be able to do and that’s give real sound advice with such great passion for what they do!!

Excellent. Friendly, helpful, and always open to doing a deal.

Without planning to, I put the guys at Red Dog Edinburgh through their paces and tried their patience by ordering the wrong banjolele (yes, I know many would say there is no right banjolele) because I didn't check the pics. But the courtesy, nay, friendliness and speed, with which they replaced it with the one I'd wanted, rather than beating me about the skull with the first one was very impressive. So much so that I bought a cajón on a whim. So I'd say shopping there is actually an enjoyable experience and I'm wondering what exotic instrument to play terribly next ... Thanks!

Can't fault the service. I bought a Roland 'Go Piano' as it was the only kind of keyboard I have room for in my study. Despite being a low-end purchase, I was very impressed by the enthusiasm of the staff in your Edinburgh shop who made sure that the order was processed efficiently. I would definitely recommend Red Dog Music.

My first Eurorack synth - not only competitively priced modules but loads of advice from knowledgeable staff and they even built it for me before shipping it free of charge!

Jealousy, ... just b'cause Red Dog & me, have 'a special relationship.'
I know i don't call all the time, ... then just text, when i want info or 'the word on the Beat.'
This time Andrew F got it !, ... not even a 'thanks alot', or 'great service,' or ... it arrived on time, .... 'great notifications' so i could plan.

Mike (the store manager), even had to ask me for a review, some feedback with minimal delay
So, now you know !

I was looking for a keyboard and drums for my kids, and Mike and Andrew provided excellent advice.

Always friendly and responsive, trying to adjust to my needs and going the extra mile to guarantee customer satisfaction.

I would definitely recommend Red Dog Music.

Thanks you guys!

I had never used red dog before but I decided to make an expensive purchase with them having seen these reviews. I had some issues with my order once it arrived and a member of staff named John was nothing short of amazing in helping me get my issues resolved. I ended up returning my item for credit and I purchased different items instead. All throughout the process I was given brilliant pre-sales and after sales advice. The guys here really know their stuff and you won't regret spending money with them

Easy ordering, swift delivery - well tracked - delivered as expected. Good job Red Dog Music.

Great staff, great shop
Knowledgeable, friendly, helpful staff who show great patience in helping choose an instrument or accessory. Sometimes selection is limited in store but they’re happy to order. Decent prices. Would be nice to see a woman working there but besides that Red Dog is a go-to in Edinburgh.

i ordered a TGI powerbox for a pedalboard that came as a present and i couldn't believe how expensive the makers own brand power supplies were. This was the perfect solution at a reasonable price point and was delivered quickly with no fuss. Good job Red Dog!

Great music store. They have been really very helpful about my purchase. They even shipped the product from their London store to Edinburg store in the blink of an eye. Staff is also wonderful and very helpful.
It was a pleasure shopping with them. Thanks very much to Red Dog.

Excellent service, friendly and helpful staff.

First class service and assistance.Online purchase after initial phone call.Well packaged and hard copy invoice within box.Excellent !

Great, friendly advice from Neil and his colleagues, especially Rod who set up my guitar perfectly. Didn't know a guitar could be so easy to play or be so accurate. Very confident that if I returned for adjustments or repairs that they'd be dealt with expertly and sympathetically.