Great staff, great shop Knowledgeable, friendly, helpful staff who show great patience in helping choose an instrument or accessory. Sometimes selection is limited in store but they’re happy to order... See more
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Great staff, great shop Knowledgeable, friendly, helpful staff who show great patience in helping choose an instrument or accessory. Sometimes selection is limited in store but they’re happy to order... See more
Company replied
I was recommended red dog music shop by a friend, he couldn’t rate it enough, with which I totally agree. From the outset the place is a veritable sweet shop for all musicians alike, the staff know th... See more
Company replied
I recently purchased a Mackie mixer and pair of speakers through Red Dog. I was initially going to purchase the equipment from an alternative online retailer due to the price but decided to contact Re... See more
Company replied
I bought the UA Apollo Twin interface here and I must say I had the best support. They were able to answer all my queries and offer me helpful recommendations. Because I am not an EU national I... See more
Company replied
With state-of-the-art stores in London and Edinburgh, Red Dog Music is the friendliest musical equipment retailer in the UK.
1 Grassmarket, EH1 2HY, Edinburgh, United States
Bought an interface to connect my Stratocaster to Apple Macintosh to use with GarageBand software. Murray handled the sale, demonstrated excellent product knowledge and all went well. Red Dog Music thoroughly recommended.

Reply from Red Dog Music

Reply from Red Dog Music
First class company to deal with, did exactly as they said they would and matched the best deal going.
Staff were really pleasant, friendly and helpful. I know you shouldn’t single anyone out, but It was Gary I dealt with and he was excellent. Made a handle for the box and directed me on the easiest way back to Prince’s Street and was genuinely concerned that I was carrying the box. Thanks again Gary. I have no reservations at all in recommending Red Dog Music and they will be my first port of call if I need anything in the future. Last thing, absolutely delighted with the Bose S1 Pro. Great piece of kit.

Reply from Red Dog Music
So far so good. Looks sturdy. Bigger than I expected from picture.

Reply from Red Dog Music
Great shop for all things musical, from DJ equipment to Guitars. Top staff who are always ready to help.

Reply from Red Dog Music
I am so pleased to have discovered that there is such an excellent music instrument store as Red Dog Music not too far from the vicinity where I live. On visiting the shop, I was able to try out the Nord Stage 3 keyboard in the store for as long as I wanted, and the staff were extremely helpful and knowledgeable in answering my questions. After the purchase, they continued to remain in contact by email, answering promptly my further questions on recommended insurance companies, etc. and ensuring the timely delivery of the instrument. I have since been recommending Red Dog Music to all my musician friends. A wonderful company to do business with, and I look forward to my next visit on an amplifier-hunting expedition!

Reply from Red Dog Music
Great store and excellent service and advice. Will go back.

Reply from Red Dog Music
I needed to source some speaker stands for a TV series and Red Dog Music had the best selection I could find. Even when my first choice was unavailable in time for filming, Andy did everything he could to get the second choice stands to location in time. The advice and sales service was excellent, delivery exactly as planned with consistently good comms and the stands were perfect.
I can't recommend these guys highly enough!!

Reply from Red Dog Music
I can only say excellent service and support having ordered a guitar in march 2018 they had difficulty with the suppliers and were honest and forthright about either a money return or wait...with regular updates the guitar arrived eventually in july! Red Dog packaged it well and sent it on asap. Many thanks

Reply from Red Dog Music
I bought the UA Apollo Twin interface here and I must say I had the best support. They were able to answer all my queries and offer me helpful recommendations.
Because I am not an EU national I was also able to get the VAT refund of 100 pounds - which they guided me though.
If anyone is interested in listening to my track, my name's Jesse Neo on Spotify and Apple Music!
Thanks Red Dog Music!

Reply from Red Dog Music
Red Dog had exactly what I was looking for, and their website clearly explained (in user-friendly detail) all of the features. The item wasn't in stock, so they ordered it for me, and it arrived to them very quickly. DPD botched the delivery to myself and were very unresponsive, so I phoned Red Dog, and they were incredibly supportive and helpful throughout the process. I would definitely recommend Red Dog next time you need some type of music product.

Reply from Red Dog Music
I've bought a few different items from Red Dog over the last few years and they are generally my 'go to lookup' when I'm either researching or looking to buy a piece of kit, largely due to the extensive range of brands which they have. Delivery tends to be pretty fast even when items aren't in stock, and communication is great and very professional.

Reply from Red Dog Music
Got a nord 3 stage many thanks to david from edinburgh and Mike from the london store for sorting me out a good deal will look to you guys first for future purchases

Reply from Red Dog Music
Got exactly what I wanted, when I wanted it, from friendly and helpful in-store staff at better than the manufacturer's online price - can't ask for more than that! They were also really good when I ordered something a bit niche from the website which had a slightly longer lead time, called to warn me I might have to wait a couple of weeks while they sourced it from the supplier and reassured me they'd keep in touch if it was delayed any further, which they didn't have to do (in the end they got their hands on it sooner than expected and I was an even happier customer).

Reply from Red Dog Music
Luckiest guy in the world living next door to this place. Had a great few conversations with Dom at Balham. Helped me narrow down my choice of a great Mic to level up my vocal production, and upon querying a price match went above and beyond to help me find one and more than math the deal. Great guy, great store, amazing selection of goodies to get your ears around. They sold me what I need and not what they want to sell me.

Reply from Red Dog Music
With the purchase of the Boss Acoustic Singer Pro I became a new customer of Red Dog Music. Within 4 days I received my order. Faster is not delivered in Germany.
When I asked questions about the product, I received fast, competent and very friendly information from Gary by e-mail. Thanks to Google Translator, I understood it very well. I found a very good price / performance ratio at Red Dog Music
Thank you for everything. I will gladly recommend Gary and his team.
Best regards from the Free State of Saxony in Germany Peter Golesh

Reply from Red Dog Music
Great service in the London branch. Got to try out the equipment I was interested in before buying and staff were friendly and helpful. Thanks!

Reply from Red Dog Music
Great customer service. Andy helped me out after a smaller manufacturer included the wrong plug and really went above and beyond in sending me a temporary one to use before sending a replacement.

Reply from Red Dog Music
Excellent experience. I was missing a part from a B-stock item that I ordered and they sent me a replacement within a day. Would definitely buy from them again

Reply from Red Dog Music
Very good customer service. Good prices and quick delivery. Totally recommended .

Reply from Red Dog Music
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