My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more
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Contact info
Beacon House, Winchester Road, Burghclere, RG20 9JZ, Newbury , United Kingdom
- 01635 278 678
- www.remote-controls-shop.co.uk
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Item purchased remote control for LG…
Item purchased remote control for LG blue ray DVD recorder. It looked brand new & works well. Delivery extremely quick
Great service
You had the device I needed
You had the device I needed. It was clearly identifiable on your website. It was promptly delivered. It works.
It's great and easy to use.
The remote is,exactly what we wanted. Very light and is good quality. Quick delivery. We are really pleased with it
Excellent service
Excellent service
I ordered an original remote control on 24th July and received it 28th July.
great item
great item, the real thing.good price works perfectly. you get what it says on the box.
Disappointing !
Disappointing !
Ordered said replacement remote control for my tv
Fast service
Only to find it was not compatible with my tv when called there customer support was told
There’s 2 suitable remotes but we only stock 1 out of the 2
Refunded product
Good service and quality product
I was pleasantly surprised to find a remote for a TV that I didn't consider a mainline brand - Seiki. Delivery was prompt and the quality was very much better than the original. This has brought back full working life to a TV that was working fine apart from the remote.
Quick and helpful.
Quick and helpful.
Will use again and will recommend to friends.
Delivered new Remote very quickly. Definitely a genuine original item, not a cheap Internet copy. Refunded readily when I found I did not need it after all.
Delivery and quality +price
Delivery and quality +price. Not used yet but fingers crossed
Quick delivery and reliable service
Quick delivery and reliable service. Highly recommended
The television I ordered arrived…
The television I ordered arrived swiftly and securely, with no issues. 😉👌
The description was clear and fulfilled when the product arrived. Prompt delivery
Elderly father's remote stopped…
Elderly father's remote stopped working. Saw a remote available that was compatible with his TV and needed no programming, and combined with the next day delivery, this purchase was ideal. Great service and price.
The Remote Control Shop
The Remote Control Shop. Fantastic service with fast delivery and the new remote works great. Thank you.
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