Remote-Controls-Shop Reviews 

5,535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the replacement items arrive extremely quickly and function perfectly right out of the packaging without requiring any complicated setup. Many people note that finding the exact match for their older electronic devices was simple and straightforward. Consumers are also very happy with the affordable prices and the clear guidance provided on the website when selecting products. People consistently appreciate the efficient service, noting that orders are handled promptly and delivered on schedule. Because of these positive encounters, many buyers express a strong willingness to use the shop again in the future.

What people talk about most

Product

Consumers find product to be positive, highlighting the availability of genuine and exact replacement remotes... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting fast and prompt arrivals.... See more

Order

Customers had positive experiences with order, highlighting that the process is easy and straightforward.... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Price

Reviewers highlight positive aspects of price, noting that products are available at reasonable and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more

Rated 5 out of 5 stars

You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be.. So thank you and we’ll be back should we need to and we’ll make family... See more

Rated 5 out of 5 stars

They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend t... See more

Rated 5 out of 5 stars

I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more


Company details

  1. Appliance Parts Supplier

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(5,535)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

great item

great item, the real thing.good price works perfectly. you get what it says on the box.

June 4, 2025
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Rated 2 out of 5 stars

Disappointing !

Disappointing !
Ordered said replacement remote control for my tv
Fast service
Only to find it was not compatible with my tv when called there customer support was told
There’s 2 suitable remotes but we only stock 1 out of the 2
Refunded product

June 3, 2025
Rated 5 out of 5 stars

Good service and quality product

I was pleasantly surprised to find a remote for a TV that I didn't consider a mainline brand - Seiki. Delivery was prompt and the quality was very much better than the original. This has brought back full working life to a TV that was working fine apart from the remote.

May 6, 2025
Rated 5 out of 5 stars

Quick and helpful.

Quick and helpful.

Will use again and will recommend to friends.

Delivered new Remote very quickly. Definitely a genuine original item, not a cheap Internet copy. Refunded readily when I found I did not need it after all.

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Elderly father's remote stopped…

Elderly father's remote stopped working. Saw a remote available that was compatible with his TV and needed no programming, and combined with the next day delivery, this purchase was ideal. Great service and price.

April 4, 2025

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