Remote-Controls-Shop Reviews 

5,535
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the replacement items arrive extremely quickly and function perfectly right out of the packaging without requiring any complicated setup. Many people note that finding the exact match for their older electronic devices was simple and straightforward. Consumers are also very happy with the affordable prices and the clear guidance provided on the website when selecting products. People consistently appreciate the efficient service, noting that orders are handled promptly and delivered on schedule. Because of these positive encounters, many buyers express a strong willingness to use the shop again in the future.

What people talk about most

Product

Consumers find product to be positive, highlighting the availability of genuine and exact replacement remotes... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently reporting fast and prompt arrivals.... See more

Order

Customers had positive experiences with order, highlighting that the process is easy and straightforward.... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and efficient... See more

Price

Reviewers highlight positive aspects of price, noting that products are available at reasonable and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchase - a Panasonic DMR/TV remote control - was exactly as described and expected. Although not in stock with Remote Controls Shop, (website advised it may have to be ordered direct from Panason... See more

Rated 5 out of 5 stars

You did what you said you’d do and your process to accuracy when ordering was spot on and delivered when you said it would be.. So thank you and we’ll be back should we need to and we’ll make family... See more

Rated 5 out of 5 stars

They replied by email to query very quickly and efficiently. I then ordered what they suggested. It arrived very promptly and works wonderfully. A very efficient service. Would thoroughly recommend t... See more

Rated 5 out of 5 stars

I bought a "GENUINE PANASONIC ORIGINAL REMOTE" at about 2pm yesterday and RECEIVED it today about 9.30 am!! Why can't all companies achieve this? (Well done Royal Mail also). Yes, I paid more than t... See more


Company details

  1. Appliance Parts Supplier

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(5,535)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Genuine article

I have previously bought a remote from eBay at a cheap price, didn’t last long waste of time and money. This new remote from the Remote Shop was clearly better made heavy like the original. I am very pleased with my new genuine remote, thank you.

April 3, 2025
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Rated 5 out of 5 stars

Found the exact remote I needed to…

Found the exact remote I needed to replace one that had worn out.
Very happy I decided to buy a new remote after struggling on with my old one.
Very fast delivery service too. Genuine part at a very reasonable price so more than happy

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and knowledgeable with superb service

The people I spoke to regarding a replacement LG TV remote went above and beyond to track down a remote for my very old LG TV and it was an extremely quick delivery. Unfortunately I encountered the same issues with the replacement as I had with the original. Obviously the problem was not with either of the remotes but with the TV. I returned the item and received a full refund. I would have no hesitation in recommending this company.

March 4, 2025
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Rated 5 out of 5 stars

New remote for very old tv

Ordered a remote control for a TV manufactured in October 2011 after finding out that most universal remote controls were only compatible with tvs manufactured 2015 onwards. Stumbled across the remote control shop by accident and put my tvs product no in and to my suprise and amazement 10 remote controls were in stock for my very old TV!!
Very easy to order,arrived in the promised 48hrs ,and they even supplied the batteries, perfect. Next time I need a new remote I know where to go ,thank you .

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect

Excellent product and service, my 96 year old aunt had lost her control and the tv is a major part of her life. This replacement was easy to set up fir her, works perfectly. Cheers guys

January 4, 2025

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