Ria Money Transfer Reviews 

37,156
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 5,112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for being fast, reliable, and user-friendly, highlighting the intuitive process and quick transfers. Many people appreciate the efficiency, noting that transactions are often completed rapidly and without issues. However, some customers experienced delays, with funds occasionally held for several days before reaching recipients. A few other people also felt that the website experience could be improved, citing issues with misleading exchange rates or repeated verification requests. Some reviewers also expressed concerns about transfer fees, wishing for lower costs or questioning additional charges.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, often describing it as fast,... See more

Service

People report positive experiences with service, often highlighting its speed, ease of use, and reliability... See more

Payment

Customers consistently note ambiguous experiences with payment, with some praising the user-friendly... See more

Price

Reviewers mention ambiguous feedback about price, with some customers praising the low fees and better... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of use and efficiency for... See more

Reviews shaping this summary

Rated 2 out of 5 stars

i was able to send without paying a fee because my funds were sent to help somebody in Venezuela. But has taken too long to hit the beneficiary's account, it has been over 24 hours, and support says... See more

Company replied

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 4 out of 5 stars

It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more

Company replied

Rated 4 out of 5 stars

The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.

Company replied


Company details

  1. #18 of 31 best companies in Money Transfer Service
  2. #158 of 193 best companies in Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(37,156)

7,789 reviews in the last 12 months

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Rated 5 out of 5 stars

Super simple and credible

Simple, straightforward and quick.

July 26, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service straightforward and efficient! Your feedback means a lot to us—thank you! 😊

Rated 5 out of 5 stars

Very good

Very good , money on time

July 25, 2026
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Reply from Ria Money Transfer

It's fantastic to hear that you enjoyed timely transfers! We really appreciate your feedback and are here for any future needs! 😊

Rated 5 out of 5 stars

Great and convenient

Great and convenient

July 25, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find the app great and convenient! Your positive feedback truly motivates us. Thank you for sharing! 😊

Rated 4 out of 5 stars

found it good

found it good

July 25, 2026
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Reply from Ria Money Transfer

We're so glad to hear you had a positive experience! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

VERY RELIABLE AND EFFICIENT

It is easy, simple and clear. Very reliable. I have been sending money with RIa since a long time ago and only once I had a problem that as soon as I call them they took action immediately and sorted it out (even though the problem was created at the destination of the money transfer)

July 25, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We truly appreciate your loyalty and trust in our service! It's fantastic to hear that you find our app straightforward and reliable, and we're glad any issues were quickly resolved. Thank you for sharing your positive experience! 😊

Rated 2 out of 5 stars

Your app is a huge step backward

Your app is a huge step backward. Every time I sign in, I have to jump through hoops just to send money. Entering the amount has become a mission, and sending money to a beneficiary whose information is already saved is unnecessarily difficult. Honestly, it's easier to act like my family member isn't even on the list and start over. The previous version was much more user-friendly.

July 25, 2026
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Reply from Ria Money Transfer

Thank you for your feedback regarding the app's navigation. We understand that sending money can feel complicated, especially with saved beneficiaries. Our support team is available to review the details and assist further if something isn’t working as expected. Please reach out via help.riamoneytransfer.com. We’re committed to enhancing your experience and look forward to making it smoother for you!

Rated 1 out of 5 stars

Fast

Fast, easy, secure.

July 25, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find the app fast, easy, and secure! Your feedback brightens our day and inspires us to keep delivering a seamless experience. We hope you continue enjoying your transactions with us! 😊

Rated 5 out of 5 stars

Good Service

Easy to used. Good Service. I can send money anywhere anytime. I'm glad i have RIA account. Very resourceful when it comes sending money in times of emergencies.

August 24, 2025
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Reply from Ria Money Transfer

We're so glad to hear that you find our service easy to use and helpful in emergencies! Your satisfaction means a lot to us, and we appreciate you sharing your positive experience! 😊

Rated 5 out of 5 stars

Easy secure and fast

This was m first time sending money these way, it is easy, fast and very convenient. Thank you.

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It’s fantastic to know you had a great experience! We truly appreciate your feedback on how easy and convenient our app is. 😊

Rated 5 out of 5 stars

Easy to do the transfer

Easy to do the transfer. Thank you

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're glad to hear that you found the transfer process easy! Thanks for sharing your positive experience with us! 😊

Rated 2 out of 5 stars

Not so great!

i was able to send without paying a fee because my funds were sent to help somebody in Venezuela.
But has taken too long to hit the beneficiary's account, it has been over 24 hours, and support says it could be 2 days before the beneficiary in Venezuela, who really needs this money to buy food, gets the transfer.

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback. Exchange rates may vary during transfers, but these fluctuations won’t stop you from completing a transaction. Fees and rates are shown before transfer confirmation, and we are dedicated to enhancing clarity. We appreciate your input.

Rated 5 out of 5 stars

Great and efficient service

Great and efficient service

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We truly appreciate your kind words about our service! Your recognition means a lot to us, and we're here to keep providing great support. 😊

Rated 5 out of 5 stars
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback! We're pleased to know that you found the transaction process easy. Your experience is important to us, and we encourage you to reach out to our support team at help.riamoneytransfer.com if you have any further questions or need assistance.

Rated 5 out of 5 stars

Ria Money Transfer is easy easy to use

Ria Money Transfer is easy easy to use, for someone that works or has a busy life style.

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's great to hear that you find our app easy to use, especially with your busy lifestyle! We appreciate your feedback and hope it continues to make your life simpler! 😊

Rated 5 out of 5 stars

Convenient

Convenient

July 24, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find the app convenient! Your positive feedback means a lot to us! 😊

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