Ria Money Transfer Reviews 

37,295
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, simple process, and clear, user-friendly platform, enabling quick and reliable money transfers. Many people appreciate the speed and efficiency, often noting that funds are sent effortlessly and dependably. However, some people mentioned experiencing delays in money transfers, especially with bank accounts, where funds were sometimes held for several days. A few others found the website or app complex, citing too many required details or difficulties with the payment process. Additionally, while many found rates reasonable, some reviewers were unhappy with fluctuating rates, unexpected fees, or extra charges for quicker processing.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to use,... See more

Service

Reviewers mention positive feedback about service, often highlighting its reliability, speed, and efficiency... See more

Payment

Consumers find payment to be ambiguous, with some reporting that they can send money anywhere, anytime, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the fees reasonable and less expensive... See more

Website

Reviewers highlight ambiguous aspects of the website, with some finding it easy to use and efficient for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 5 out of 5 stars

It is easy, simple and clear. Very reliable. I have been sending money with RIa since a long time ago and only once I had a problem that as soon as I call them they took action immediately and sorted... See more

Company replied

Rated 5 out of 5 stars

From Mexico Ms. Ani Escoto, was fantastic, she resolved my issues with the last two transactions (since June). Because of her great customer service and care I won't close my account with RIA. Tha... See more

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. #18 of 31 best companies in Money Transfer Service
  2. #155 of 192 best companies in Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(37,295)

7,218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Ria for many years…

I have been using Ria for many years and it is very reliable.

July 29, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thanks for sticking with us over the years! We truly appreciate your kind words and are thrilled to hear you find our service reliable. 😊

Rated 1 out of 5 stars

The exchange rate when it gets to cash…

The exchange rate when it gets to cash pick is not right. Ria needs to pay out the right exchange that shows online to people rather than less for cash pick up. Not everyone have a bank account in third world country.

July 29, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your input. Exchange rates may vary during a transfer, but these changes won't stop you from completing it. Fees and rates are shown before confirmation, and we are always working to improve clarity. We appreciate your feedback.

Rated 5 out of 5 stars

RIA created trust among people for transfering money.

RIA Money transfer is a reliable and dependable platform to send money in different countries around the world. I have been using this platform to send money to my relatives in Bangladesh for more than 5 years now. I wish their business continue to flourish and help people to send money to their near and dear ones.

April 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you find our service trustworthy and dependable! Your support in sending money to your loved ones in Bangladesh means the world to us, and we truly appreciate your kind words! 😊

Rated 5 out of 5 stars

Good job Ria God bless thank you.

Good job Ria God bless thank you.

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Your kind words truly brighten our day! We appreciate your support and are thankful for your trust in us. 😊

Rated 2 out of 5 stars

Able to log in ok but could nopt get…

Able to log in ok but could nopt get any response from "Send Again".
I think the website needs work.

July 29, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's great to hear that you were able to log in, but we recognize that having issues with the "Send Again" option can be frustrating. Your feedback about the website is valuable to us as we strive to enhance the user experience. If something isn’t working as expected, our support team is ready to review the details and assist you further. Please reach out via help.riamoneytransfer.com.

Rated 5 out of 5 stars

safe and fast

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear you find our service both safe and fast! Your experience means a lot to us, and we appreciate you sharing your thoughts! 😊

Rated 5 out of 5 stars

Great company

Great company

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's wonderful to hear your positive thoughts! We truly appreciate your support and are excited to continue serving you. 😊

Rated 3 out of 5 stars

The page is not very clear

The page is not very clear

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback regarding the clarity of the page. Our support team is ready to review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any specific concerns you have. We're here to help!

Rated 5 out of 5 stars

Very reliable service and good rates…

Very reliable service and good rates for sending abroad. Thanks Marco

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our service reliable and our rates competitive! Your positive feedback means a lot to us! 😊

Rated 4 out of 5 stars

I love 'RIA'

I love 'RIA', it includes all my experience with this great company!

July 28, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear about your positive experience! We truly appreciate your support and are thrilled you love our service. Thank you for sharing! 😊

Rated 5 out of 5 stars

Ria is an excellent money transfer…

Ria is an excellent money transfer company that ships to many countries

June 29, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We appreciate your positive feedback about the wide reach of our service! Thank you for recognizing our efforts in making money transfers easy and accessible. 😊

Rated 5 out of 5 stars

I strongly recommend Ria money transfer…

I strongly recommend Ria money transfer for sending money to family in South Asia. Reliable, trust worthy and efficient.

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Your recommendation means so much to us! We truly appreciate your trust and are dedicated to ensuring a smooth experience for sending money to your loved ones. Thank you for being a valued user! 😊

Rated 4 out of 5 stars

We use Ria for faster response and…

We use Ria for faster response and quick turnaround times

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear you're enjoying the quick turnaround and prompt responses! We truly appreciate your feedback and are here to keep delivering great service! 😊

Rated 1 out of 5 stars

4 business days for US transfer

4 business days for US transfer.
ducking joke.

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We understand your frustration regarding the transfer timing. Transfers from a bank account can take up to 4 business days due to factors like banking processes and opening hours, which can cause delays. We can review the details of your transfer and explain what happened. Please reach out via help.riamoneytransfer.com for assistance. Your concerns are important to us, and we’re here to help!

Rated 5 out of 5 stars

quick transfers

quick transfers

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you love the speed of our transfers! Thank you for your kind words! 😊

Rated 5 out of 5 stars

good service

good service

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you're satisfied with our service! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Professionalism

Professionalism, Honesty, Experience, Efficient, Helpfully

July 27, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Hey there! We're so glad to hear that you appreciate our professionalism and efficiency. Your support means the world to us! 😊

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