Richer Sounds - Liverpool Reviews 

Very understanding with a return I had to make. All done without any fuss.

The service at Richer Sounds has always been head and shoulders above that of other retailers. Having recently bought quite a humble television which we failed to set up, we've had two visits from Stuart who showed great patience and approachability in the face of our incompetence and launched us successfully into the world of digital TV.

Ordered TV for click and collect from Liverpool store. Got a phone call shortly afterwards to confirm it was ready. Really helpful, carried the TV to the car for me - typical Richer Sounds customer service!

Great products! Great customer service! I highly recommend Richer Sounds!!!

Got a brilliant price on new LG C6 OLEG tv.
Quick delivery .
Great tv
Thanks

This is the third item that I've bought from Richer Sounds and I'm delighted as usual. Great prices, great service and quality products, no doubt they'll be seeing me again.

Arrived earlier than expected, quality product and excellent customer service experience when looking to purchase

Professional services

They provide very friendly, honest and professional sales service and repair service second to none

Great service from Liverpool Richer Sounds Staff, much appreciated

Great personal advice. Really listened to my requirements. Always first port of call for music/sounds equipment. Thank you.

Ordering what I wanted was easy. Collecting it from the store was simple and quick; I was in and out - even having the door held open for me - in under five minutes. Staff pleasant, friendly - no change there, to be honest. Also, I knew what I'd ordered was good because Richer Sounds sold it. :) My purchase - desk top speakers - are really good; I'm very pleased with them and consider it a damn good purchase.

Great service

Brilliant service, really knowledgeable. Wouldn't ever go anywhere else!

Such an easy and pleasant buying experience, and outstanding customer service

My Monitor Audio Silver 7G speakers were an ex demo pair, but apart from some small cosmetic issues, they were almost as good as new, and came in all their original packing

It’s their sound quality and stunning manufacturing design that made them a fabulous purchase

The sound and detail, especially in the mid range is breathtaking, and their built to last many years of use

So all in all, I’m a very satisfied and extremely happy customer, and rest assured I will be buying from them in the future

The puchase online and delivery was efficrnt. Happy with product. Just like to say prior to purchase visiting Richer sounds liverpool gave me the info and advice needed to make decision and 6yr guarantee is fab. Thanks to staff liverpool store friendly advise without sales patter. Tv and sound system is superb!

Having made do with Amazon Echos for too long, we found the Richer Sounds website really helpful in getting a good sense of the different options and price levels of a decent sounds system. I was given clear advice when I phoned and the ordering process was really smooth. Delivery was quick. And, most importantly, we now have an amazing sounds system and are enjoying listening to our CD collection again!

Great customer service from the Liverpool store, over the phone and in store - highly recommend

Excellent advice I should have listened to first time. Great customer service. Thank you Stuart.

Initially I was frustrated at my purchase which is unusual as I have bought from Richer Sounds a number of times but a very swift phone call from Diego the store manager solved my issue and prior to this he could not do enough to help me resolve it. The employees in this company Diego and his colleagues are a credit and I will continue to shop here there a re a lot of companies that could learn a lot about customer service from this very very good company