Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and ap... See more
Company replied
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Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and ap... See more
Company replied
What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienc... See more
Company replied
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... See more
Company replied
So friendly providing a balanced opinion for our needs rather than pushing us towards unnecessary products with functionality that was superfluous to our needs. We also realised one purchase was unnec... See more
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, United Kingdom
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Reply from Richer Sounds - Middlesbrough
Friendly knowledgeable staff. Great that they beat the best price I could find.
Delivery was exceptionally fast, ordered Tues pm, delivered to my door Wed am.

Reply from Richer Sounds - Middlesbrough
Very professional and friendly service
Took time to listen to what I was after and helped grately on points I had not considered.
Would not hesitate to recommend

Reply from Richer Sounds - Middlesbrough
Excellent customer service and LG G6 is a big step up from the old Philips 935 OLED.
G6 arrived on time and even got a follow up phone call to make sure everything was ok

Reply from Richer Sounds - Middlesbrough
Always helpful and honest opinions, bought 4 tv’s over the years from these guys, never had any issues

Reply from Richer Sounds - Middlesbrough
Great experience, these guys know their stuff and can advise what suits your needs without over selling, unlike the larger electrical retailers
Highly recommended

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
I stick with Richer Sounds because I know the people know what they are talking about and always give good advice. On top of that you get excellent service.

Reply from Richer Sounds - Middlesbrough
Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10.
Unit is perfect. Excellent service 👏

Reply from Richer Sounds - Middlesbrough
Great service, price matched with a major retailers offer and beaten by £5 so for a relatively cheap TV that was great news. The TV was delivered the next day which was a bonus- Thankyou Richer sounds

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after explaining what we wanted to Paul who advised we didn't really need one.

Reply from Richer Sounds - Middlesbrough
Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 yrs. The friendly and knowledgeable staff,the service, great advice and prices create the perfect retail outlet. Deliveries are spot on too. Kept updated on progress and delivered with care to room of choice. Also the new LG oled g5 tv i bought is superb as well.

Reply from Richer Sounds - Middlesbrough
I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened to them. It was now time to complete the system with some decent speakers. I always prefer to shop face to face so I once again called the Middlesbrough branch (although over twice the distance from Newcastle you can park outside the shop). Speakers weren’t in stock but they sent a link for payment and goods arrived next day, exactly in the carrier’s 1 hour slot. 20 minutes later my Wharfedale Diamond 220’s were up and running. Well done and 5 stars from me

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
Excellent recommendation and service

Reply from Richer Sounds - Middlesbrough
Good service and good price - would definitely buy from again. Item I wanted was out of stock so they offered me a good deal on the next model up. Staff in store were friendly and helpful.

Reply from Richer Sounds - Middlesbrough
Excellent and very friendly service and very knowledgable

Reply from Richer Sounds - Middlesbrough
We ordered our New TV from Richer sounds on the telephone. Dave I think from your Middlesbrough store was most helpful and made the purchase feel very easy. Thank you.

Reply from Richer Sounds - Middlesbrough

Reply from Richer Sounds - Middlesbrough
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