Really good experience from beginning to end. Tony at the Nottingham branch gave me the best price available for our new TV. He checked that the bracket that I intended to buy was appropriate. Delive... See more
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Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straigh... See more
Company replied
Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... See more
Company replied
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
108 Mansfield Road, NG1 3HD, Nottingham, United Kingdom
- 0333 900 0035
5.0
Excellent
2K reviews
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Very easy to so business with and…
Very easy to do business with and always willing to demonstrate and talk through the pros and cons, ensuring matching equipment to my existing system. Very helpful bunch, thank you.
July 18, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Nottingham Branch Quality Service
The Nottingham Branch had the product I was interested in. They arranged to set it up in their listening room. I was more than happy and purchased the item. I had applied for their VIP discount and got 10% off the price.
Excellent, friendly service throughout.
July 18, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Hisense PT1 Projector
I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product warranty and competitive pricing. Whether it be a shop demo or on line order, it's hassle free and easy. On my recommendation, a friend ordered a projector and screen from the Nottingham branch and his experience was exactly the same. He was so delighted with the package and service, I decided to buy the Hisense PT1 instead of a 100 inch TV. Wise decision. Trade with confidence.
July 17, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Service and staff made me feel welcome
Service and staff made me feel welcome, provided the product and worked through the whole sale. Even helped to take item out of the shop.
Mentioned it to my son as soon as I saw him
July 15, 2026
Reply from Richer Sounds - Nottingham
Thank you for your wonderful feedback
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, happy with product purchased will use again.
only gave 4 stars as I always like to leave room for improvement.
Thanks again
July 14, 2026
Reply from Richer Sounds - Nottingham
Thanks for the kind and helpful feedback, we'll keep doing our best to get that fifth star from you!!
Look forward to seeing you again in-store soon.
The Customer Experience team
Richer Sounds Customer Service
I have been using Richer Sounds for a number of years and always go back to them when I require some form of electronic device (that Richer Sounds cover). All the staff are always very helpful and their customer service is second to none. I always recommend using them.
July 13, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
We did visit the store knowing which tv…
We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previously shopped in the store and had good service it didn't need thinking about.
July 11, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
I Had a Cello TV delivered and…
I Had a Cello TV delivered and installed on July 9th, but after checking the picture it was found to be unsuitable. George the engineer took it back and refitted my original TV. Returning to the shop and discussions with Tony , I decided to upgrade to an LG OLED TV. This model was delivered and installed by a member of staff Brian to my complete satisfaction. I received very good service from the shop which included a second delivery and installation free of charge .
July 9, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
advisor was helpful and knowledgeable…
advisor was helpful and knowledgeable and was able to place an order over the phone- which was delivered the next day . Excellent service
July 7, 2026
Reply from Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Great service and a great product!
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the shop in a city centre is a real bonus. The staff were friendly, attentative and knowledgeable. No rush and no pushy "commission based" sales! Ordered a new Loewe TV and also invested in an ex-display Panasonic Ultra 4K player with a reasonable discount off both. Would not hesitate to recommend Richer Sounds Nottingham!
June 19, 2026
Reply from Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Great quality speaker cables were…
Great quality speaker cables were measured and trimmed to perfection. Thank you.
July 7, 2026
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
As ever with Richer Sounds….
As ever with Richer Sounds, their service and turn-around is excellent, and I recommend them for their choice and availability of products and technical advice a pleasure to deal with, certainly at the Nottingham branch.
July 5, 2026
Reply from Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service
July 6, 2026
Reply from Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Richer sounds demonstrate how a…
Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry .
It was a pleasure to shop there ,,
Thank you for being so kind and helpful .
July 4, 2026
Reply from Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Reply from Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Great help from Rob at richer sounds
Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives.
Saved us money on getting a aerial fitted, thanks rob and the team at richer sounds happy with the product.
July 2, 2026
Reply from Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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