Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... See more
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Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... See more
Company replied
Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... See more
Company replied
Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... See more
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I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... See more
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, United Kingdom
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I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i loved the fact that I could go in to a real shop, talk to real people and try out how things sound with the music I liked to listen to. And im pleased to say that nothing has changed. This time i went to Richer Sounds in Preston. No high pressure sales. I was left to listen, till I had some questions. James was brilliant and all the staff are very knowledgeable, honest and helpful. The prices are great and products are very high quality. Ive now added a Denon DP-300F to my system. Richer Sounds are the best. I won't go anywhere else.
Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasing, at no point did he try and change my mind, just gave a honest opinion about the product and what was the best way to achieve it! Matched the price which was being offered during a two day sale by a well known on line retailer plus gave extra discount and arranged delivery which was free and actually arrived two days earlier (as no stock in nearest shop).
Very happy with this retailer and will always return to them as there is never a reason not to!!
Not to mention very happy with the WiiM Ultra albeit a little trickier than I thought setting it up.

Reply from Richer Sounds - Preston
Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again for my next purchase.

Reply from Richer Sounds - Preston
Good helpful staff.Quick delivery.Good product.

Reply from Richer Sounds - Preston
Excellent product information. Professional yet friendly service. Good communication and delivery service was quick. Highly recommend these guys. Bought stuff in 90’s that still works and sounds great.

Reply from Richer Sounds - Preston
Excellent advice from sales team in particularly Matt who was very friendly and helpful. Speedy delivery and received email to make sure I was happy with everything.

Reply from Richer Sounds - Preston
Rang to check the item was in stock,arrived 1 hour later, very helpful staff my marantz amp was waiting for me,and away I went,can't thank the lads enough, never used the shop before, but highly recommend the lads, they know there stuff, again thanks to all at richer sounds preston branch

Reply from Richer Sounds - Preston
Great products, great personal customer experience. Love the ‘experience room’ where you can test what your are interested in!

Reply from Richer Sounds - Preston
Can speak to a real person and not some hopeless chat bot.

Reply from Richer Sounds - Preston
No Hassle Everything they said they would do they did. All Major Parts Replaced

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Spot on from start to finish. Even replied to an Email out of hours.

Reply from Richer Sounds - Preston
Being able to audition the Equipment in store.
Friendly and knowledgeable staff.
I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate the receiver it would be good to also have a CD player and Turntable connected plus two sets of speakers so that a better assessment of the equipment can be made (as in the good old days) when shops would have various items connected through a switching system.
After purchase the receiver was delivered next day and with in the delivery time window and in perfect condition. Excellent.

Reply from Richer Sounds - Preston
Very professional as usual, selling professional equipment.
I’ll always go to Richer Sounds for my hi-fi stuff, even though it is not near me.
Staff always willing to help, give advice etc.

Reply from Richer Sounds - Preston
great staff in store very helpful when choosing new LG TV,very knowledgeable when explaining about the TV,would recommend richer sounds Preston store when purchasing electrical items,

Reply from Richer Sounds - Preston
Friendly and helpful service at Preston store. Delivery could have been improved by despatching both items at same time.
Otherwise perfect!

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Engaged With the Preston branch for some Cambridge Audio LR X speakers. excellent service prompt safe delivery really impressed how quickly I received my order. A guy called Harrison helped me with my purchase, he was patient, efficient and supportive throughout the whole process. looking forward to my next purchase and would not hesitate in recommending them to others. Thanks for making this a great experience Harrison..

Reply from Richer Sounds - Preston
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