Visited the Preston branch yesterday (17/8/26) to enquire about upgrading a turntable system after deciding to start rebuying vinyl. We were greeted by Howie the store manager who immediately made us... See more
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Went into Preston branch looking for a specific TV. Matt was very helpful but not pushy, he had all the info we asked about and demonstrated the TV for us, so much so that we bought it ! Everything re... See more
Company replied
Efficient clear information. Very helpful at point of sale with further support if needed. Provided video assistance for product setup.
Company replied
Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any b... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
10 Church Street, PR1 3BQ, Preston, United Kingdom
- 0333 900 0080
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Purchased a few bits from RS
Purchased a few bits from RS, in store and online over many years, very friendly knowledgeable guys, keen to help on the phone, always been happy with what i've bought, fair prices too.

Reply from Richer Sounds - Preston
My granddaughter will be very happy!
Went to Richer Sounds (Preston) on a 'recce' to suss out a hifi system for my granddaughter. Walking in the door you can be overwhelmed by all the gear on display but I immediately struck up a good relationship with Howie the shop manager who was very friendly, helpful and constructive in his advice. I learnt a lot! He pointed me in the direction of 'active speakers' which are ideal for the 16 year old in question, plus a turntable as vinyl is back in fashion. She can now listen to some proper 1970's bands from my collection!! It's not cheap but the product is quality and the whole experience gave me confidence to buy.

Reply from Richer Sounds - Preston
Great service
Great service from initial advice about what TV would best suit our needs right through to the delivery. Price was excellent as well.

Reply from Richer Sounds - Preston
Great service! Great experience!
Went into the Preston store to have a look at the products I were interested in.
Howie and his team were great, as I had a few questions etc. we discussed these , then sat in the demo room for 2 hours!
Howie then came up with a great deal for me.

Reply from Richer Sounds - Preston
Amazing service all round
Staff was amazingly nice and helpful, price was very good, love the 6 year warranty and finally delivery service was 2nd to none

Reply from Richer Sounds - Preston
Easy over the phone ordering and good…
Easy over the phone ordering and good price. Delivery in 6 days with 6 year warranty. What's not to like?

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Wiim amp and kef ci200qr
Matt at the preston branch very helpful guy.
Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.
Could not beat them on price.

Reply from Richer Sounds - Preston
Great service and pre sales support
Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

Reply from Richer Sounds - Preston
Very helpful and knowledgeable
Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Very helpful before and after purchase
Very helpful before and after purchase. Offered a good deal.

Reply from Richer Sounds - Preston
A big thank you for all your patience &…
A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

Reply from Richer Sounds - Preston
New TV
We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

Reply from Richer Sounds - Preston
Best service
Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

Reply from Richer Sounds - Preston
Quality service
Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

Reply from Richer Sounds - Preston
I have dealt with Richer Sounds for a…
I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
A1 EXPERIENCE
THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

Reply from Richer Sounds - Preston
Always a great experience
Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

Reply from Richer Sounds - Preston
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