Richer Sounds - Preston Reviews 

Many thanks for hosting my trial of the wonderful Sennheiser HD800S headphones before opening time and beating the best price I could find. The headphones were delivered the next day and have exceeded my expectations on both my home system and the ifi Hip-Dac that I purchased from you a few years ago...

Good staff giving excellent advice for a small hifi system. Ordering online was easy and delivery swift.

Everything easily done, ordering and collection and paying. I did my order on the phone and was helpfully guided right through to placing the order.

It's been a while since I went to the Preston Richer Sounds store, glad I did. The service I received from James was fantastic, got an amazing deal on a TV and Soundbar. Sometimes you just need that face to face contact speaking with the people that know so much about TV and Audio. A big Thankyou.

I was thinking of making the jump to an OLED TV and have typically bought my big AV purchases through Richer Sounds. Visited the Preston store for a demo, asked questions and got helpful advice. Very happy with purchase (LG 55” C model) and free soundbar and delivery thrown in.

I have been recently to both your Oxford and Preston branches and in both cases the staff were top quality. Well done!

Easy to order. Good price and excellent warranty.

Helpful staff, steered me in the right direction. Very happy with my purchase.

Brilliant service from the gents at Richer Sounds Preston. Jeff and Howie went above and beyond to help me spec out my cinema room and then install the screen. Howie even did this on the first day of his holiday to help complete the install. 98” TV on the wall and one happy customer. Always use RS for my AV needs and always will due to the quality of the customer service.

Quality television and quality picture
Arrived on time and good service

Brilliant service

The guy in the shop had a proper understanding of the TVs on offer unlike some of the larger retailers. Got 6 year warranty and had some problems setting the TV up (couldn’t get player or ITVX) so rang the Preston branch for help. I was guided through r the steps I needed to take to sort the problem. Very patient and courteous. I would recommend Richer Sounds to be anyone and will go back there for future purchases.

Great,helpful and pleasant staff. Guided me thoroughly to what items i required and to what would be ideal for me.
Well recommended

LG OLED55G56LS TV.
Samsung HW-Q990F Soundbar
Panasonic DP-UB820 Blue ray player

Howie the store manager came & set everything up, great service & advice, made sure we had everything set up before he left.
Brilliant TV, Soundbar much better than the tv speakers yet to test the Dolby Atmos out on the Blue ray player. Overall very pleased with purchase & service from Richer Sounds.
Have bought from them in the past & always been very pleased. Highly recommended.

Spoke with Howie about the qualities of the LG OLED56C56LB TV I was thinking of purchasing and returned three days later to do so. A 6 year warranty was included. Delivery was the next day, free of charge and arrived when stated. Excellent service throughout.

Fantastic customer service.
Bought a projector a year ago from them. Developed a fault. Took it in for repair. Manufacturer was taking too long to resolve it so Richer Sounds (Preston) replaced with a brand new one. Bought a few things from these guys. Always a great service.

Helpful, knowledgeable and friendly staff. Matt offered to give a demonstration of the equipment I was looking for on a date of my choosing. I did that and subsequently bought the item and am very happy with my purchase. Very accommodating with arranging a weekend delivery and follow up support if I had any issues with set up. Also a six year warrantee gives reassurance.

I would never go anywhere but Richer Sounds for a TV or sound system. The staff are just brilliant. Both knowledge and friendly and the service at point of sale and afterwards is second to none. Thanks team Preston as always

I knew what I wanted before I walked in. Ordered item to be delivered to the store. When I went to collect, extremely friendly, informing me if I had any issues with setup to give them a call. I didn’t ask for help but was offered it, that’s top tier customer service right there.