Richer Sounds - Preston Reviews 

Discount available on tele. 6 warranty. What’s not to like! Will definitely order again.

Friendly professional and not trying to push me for a sale would always recommend you

Great service and advice from the team in Preston, delighted with my new mini led TV

A fantastic experience from start to finish, what a great company to shop with, the staff are a real pleasure to deal with, very knowledgable and seemed genuinely interested in what I was looking for.

The product is great, and the price was right. I had a small issue with delivery, but this was resolved superbly by Richer Sounds support, who couldn't have been more helpful. The reason you should shop with Richer Sounds rather than other online mega-retailers. Thank you, see you again.

Excellent service, friendly and knowledgeable staff and great value product.

Very well treated by your staff.
Talked me through everything before I purchased a soundbar.
Listened to my reasons for needing one.
Very happy with the overall experience.
Big thanks.

Richer Sounds are my “Go To” retailer for quality hi-fi components. In truth, I often check products and prices with other retailers but, I’ve found Richer Sounds are rarely beaten. The VIP club membership is a real bonus, often providing great discounts on super quality products which I always research first with What Hi-Fi etc to get the best reviews before buying. Staff are always friendly and responsive to questions and the pick up or delivery service are always excellent. I just wish Richer Sounds would expand into Spain as choice is limited there and like for like products are always much more expensive. Several times I’ve bought equipment from Richer Sounds in the UK and taken it to Spain. So come on guys…a massive expat community is waiting !! Keep up the excellent pricing, product choice and service.

The staff know what they are talking about and what I needed. I have always been very happy to shop here and I hope i will continue to do so for many years to come

Absolutely amazing. I went into their Preston shop and chewed the guys ear off for an hour. I left with an order for the product that suited my needs the best, not the most expensive product they could palm off on me. Maximum effort and maximum trust has been build. A great experience except from Furdeco who delivered my item. I wouldn’t pay them in washers. Time to step up and improve. I will collect my item in store before using those muppets again.

the level of service and is excellent and the easy to understand the way my questions were answered the friendly nature of the staff

We received great customer service to replace a purchase which had developed a fault. (Just unlucky as the product is superb, but rare issues are always going to occur with any product).
Great customer service matters so much when an issue is encountered, and Richer Sounds came through with gold standard service, making sure we were fully satisfied as customers.
That's why we will definitely return to Richer Sounds for our next audio purchases.

Very helpful definitely recommend

It is good company the Preston branch was very good at solving problems.

Called in when passing the shop. I was contemplating a new sound bar as our very old Yamaha had been damaged during a house move. The guy in the store was really helpful and gave a demo, which resulted in a sale. Really friendly and knowledgeable about what I needed, which was more than I knew myself! A much better experience than buying on line.

Howie and the team at Preston have just had some more money from me - haha!

Always a great service, assistance and advice…nothing is too much trouble to help you meet your AV needs - whether it’s buying hifi equipment, getting a DAB radio as a Christmas gift for someone, or getting a portable blue tooth speaker for my business use - all of which I have done.

Keep up the good work - a fantastic customer experience which is so key when you could just buy this same “stuff” online for a comparable price.

Their personal touch, with the knowledge, advice and experience of the Richer Sounds’ team at their fingertips is invaluable, so they’re well worth a visit. Use your high street stores and the people within - they give you so much more than purchasing everything online.

Keep it up Howie and team!

Bought a TV online to be picked up from my local shop, everything on line was smooth and easy to navigate, the two gentlemen who attended to me at the shop were very friendly and polite. They got me sorted within 5 mins all done and dusted. Overall extremely satisfied with my experience .

Good knowledgeable staff and great service.

Many thanks for hosting my trial of the wonderful Sennheiser HD800S headphones before opening time and beating the best price I could find. The headphones were delivered the next day and have exceeded my expectations on both my home system and the ifi Hip-Dac that I purchased from you a few years ago...

Good staff giving excellent advice for a small hifi system. Ordering online was easy and delivery swift.