I love Richer Sounds. The team ara always so helpful and knowledgeable. They always seem pleased to help you with your purchase. I always choose in store collection as they are pleasure to... See more
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Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... See more
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Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... See more
Company replied
Friendly and knowledgeable staff. Did not try to sell the TV. Explained and demonstrated the model we finally selected and checked for the best deal. Warranty explained and no action required on our... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
10 Church Street, PR1 3BQ, Preston, United Kingdom
- 0333 900 0080
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Wiim amp and kef ci200qr
Matt at the preston branch very helpful guy.
Bought the wiim ultra amp and 4 x kef ci200qr cieling speakers and really happy with the way it sounds.
Could not beat them on price.

Reply from Richer Sounds - Preston
Great service and pre sales support
Great service and pre sales support, would shop with them again. 1 star deducted for missing that a lead was needed to connect the sub woofer to the amp.

Reply from Richer Sounds - Preston
Very helpful and knowledgeable
Very helpful and knowledgeable. The 2 week trial on purchased equipment was particularly useful as we ended up with just what we wanted.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
Very helpful before and after purchase
Very helpful before and after purchase. Offered a good deal.

Reply from Richer Sounds - Preston
A big thank you for all your patience &…
A big thank you for all your patience & help.
After two abortive attempts at trying to connect Bluetooth speakers to my Pro-Ject E1 BT turntable finally found speakers which connected easily. These speakers are Ruark MR1 MK3 and the sound is everything & more than expected from such small speakers!
I returned/exchanged the speakers three times without any hassle or fuss. I honestly believe no other company would have given such great service and once again thank you so much Howie and staff for all their assistance.
Highly recommend Richer Sounds Preston.

Reply from Richer Sounds - Preston
New TV
We have just had our new TV delivered and are very pleased with it. Having used Richer Sounds before, we were happy to buy from them again and finalise exactly what we wanted. Helpful staff in the shop and no problems with anything - from ordering to delivery.

Reply from Richer Sounds - Preston
Best service
Your manager is very definitely the most helpful, considerate, patient and customer orientated person a prospective customer could ever hope to have.
We had an idea of what TV we needed to replace one bought from the Preston shop eight year’s previously.

Reply from Richer Sounds - Preston
Quality service
Helpful member of staff giving good advice. Speedy, next day delivery of amplifier.

Reply from Richer Sounds - Preston
I have dealt with Richer Sounds for a…
I have dealt with Richer Sounds for a few years now, The quality of service and Knowledge of their products is second to none. I am very confident that you won't get a better deal anywhere else.

Reply from Richer Sounds - Preston

Reply from Richer Sounds - Preston
A1 EXPERIENCE
THE SERVICE WAS A1 AS USUAL. ORDERING WAS STRAIGHT FORWARD ON THE PHONE AND DELIVERY WAS ON TIME.

Reply from Richer Sounds - Preston
Always a great experience
Always a great experience. Keen pricing on great products but on top of that super helpful and knowledgeable staff.

Reply from Richer Sounds - Preston
Good
Good, honest advice whilst deciding which TV to buy, no pressure to buy additional products. Excellent warranty.

Reply from Richer Sounds - Preston
Richer Sounds review
Matt from Richer Sounds in Preston was very knowledgeable and polite. He also gave me further discount on the product I ended up buying. I have purchased products from other retailers before and the level of service from Richer Sounds is better than the others

Reply from Richer Sounds - Preston
Great service at the Preston branch.
I spoke to someone at the Preston office, I think he was called Matt. I told him what I was after and we had a video call so he could see the space where the TV was going. After asking all the right questions, he recommended a product to me and it arrived the next day. He was polite, friendly, knowledgeable and helpful. I’m very happy with my new TV and will use Richer Sounds from now on, as they provide a 6 year guarantee.

Reply from Richer Sounds - Preston
Harrison and his colleague were…
Harrison and his colleague were extremely helpful with information about two models we were looking at, which helped us decide on which one to buy.

Reply from Richer Sounds - Preston
Knowledgable Staff
As per usual, the staff in Preston we're knowledgable and sold me what was the best tv for my needs.
I went to buy the LG G5 but left with the LG C5 as it was more suitable for what i needed and saved me over £800.

Reply from Richer Sounds - Preston
The assistant manager was very helpful
The assistant manager was very helpful, knew the products

Reply from Richer Sounds - Preston
Great service with expert knowledge.
Great service with expert knowledge.
I explained what I wanted, got some good recommendations from Matt in Preston. My choice was set up in the listening room and there was no pressure to decide quickly.

Reply from Richer Sounds - Preston
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