I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... See more
Company replied
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I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too... See more
Company replied
Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had alread... See more
Company replied
Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon re... See more
Company replied
The radio was delivered to the very local shop. We were informed of it's delivery by personal phone call from the staff at the shop and collected later that day. Collection was straight forward and f... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
73 Main Road, RM2 5EL, Romford, United Kingdom
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Excellent professional service as always.
Friendly staff and helpful advice when selecting suitable product

Reply from Richer Sounds - Romford
Was given excellent advise over the telephone from the Romford branch. Decided to buy online and our new tv arrived the following morning. Fantastic!

Reply from Richer Sounds - Romford
Great full body sound. The battery life seems bang on. Served by a very knowledgeable team. Got great advice. Super happy with my purchase.

Reply from Richer Sounds - Romford
Always the best place to buy your speakers amps and TVs! Excellent staff, great prices and top quality service.

Reply from Richer Sounds - Romford

Reply from Richer Sounds - Romford
Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very useful, I think you should advertise this more because it makes a big difference. Anyway, thanks Richer Sounds, I must be one of your oldest customers, I used to visit your original London Bridge Walk store in the early 80's and remember being served by Julian Richer so I've bought many things from you over the years. By the way, I'm very pleased with the PM6007 - fabulous amp.
Regards
Steve

Reply from Richer Sounds - Romford
First time and last time £2000 out of pocket refused refund.

Reply from Richer Sounds - Romford
Great company,always have and always will purchase my audiovisual equipment from Richer Sounds. Great advice given.

Reply from Richer Sounds - Romford
Purchased a Samsung S99H 65inch, Dave was very friendly and helpful. Organised next day delivery, excellent communication throughout, delivery was very good also. Very impressed with this new TV it is absolutely stunning.

Reply from Richer Sounds - Romford
I ordered TV on 21st July and was not given delivery date as out if stock but to my surprise, I got delivery on 28th July which was very impressive

Reply from Richer Sounds - Romford
The service was excellent. The staff were friendly and could not have been more helpful in dealing with my queries. I would recommend them without hesitation.

Reply from Richer Sounds - Romford
Popped into the Romford store looking for a tv and received great advice from staff and there was zero sales pressure just honest advice to help me pick the right set for my room

Reply from Richer Sounds - Romford
I went to Richer Sounds looking for a speaker cable for my '90s hi-fi. The gentleman who served me (whose name I've already forgotten!) was very knowledgeable, and showed me several options, outlining the pros and cons of each one. I went with his recommendation for my hi-fi, and it has never sounded so good.

Reply from Richer Sounds - Romford
Very helpful assistance and advice over the phone. Great purchasing experience.

Reply from Richer Sounds - Romford
A really efficient company, great pricesxand next day delivery

Reply from Richer Sounds - Romford
From the expert advice we were given in store to the delivery of our new sound bar, the Richer service was exemplary.

Reply from Richer Sounds - Romford
Graham knew his TVs and fully explained tech stuff to me so buying a new one was stress-free. Would recommend to others.

Reply from Richer Sounds - Romford
Whilst I have only part received my order, Richer Sounds Romford went out of their way to ensure I ordered the correct products even letting me try some demo speakers at home - Joel was extremely helpful and patient whilst I tried various options - great shop run by great people

Reply from Richer Sounds - Romford
I have used Richer Sounds a number of times and always found them to be helpful and competitive. On one occasion a few years ago, I did have a TV fail and their 6 year guarantee proved invaluable, with a quick repair service offered. I have just purchased a new TV over the phone and dealt with Ash at their Romford store. Ash offered some great advice, resulting in a better outcome for me. The delivery service was second to none too. I ordered on the Friday and the TV was delivered on the Saturday. Well done Richer Sounds.

Reply from Richer Sounds - Romford
As usual help went beyond other companies. I had several questions and staff were helpful (including looking at the manual on line) to give me an answer
Staff very friendly

Reply from Richer Sounds - Romford
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