Richer Sounds - Weybridge Reviews 

I recently ordered a little budget system from RS.
Superb customer service.
Would definately recommend, no hesitations.
May I say, a huge thank you to Terry and the team at Weybridge for looking after me.
10 stars.
Cheers......John.

All worked well advice in store and the delivery

Fantastic service, felt really personal. Staff made you feel like nothing was too much trouble even when the shop was busy.

Very good service from people who know what they are talking about

Was looking to purchase a turntable, and opened a dialogue with the Weybridge store. Several options were suggested and the store arranged for each turntable to be available for viewing.
Having been informed that the turntables had arrived, I indicated when I would be able to come in and was advised on suitable timings.
On arrival I was welcomed and the first turntable set up for demonstration. Having researched in advance, I decided to proceed with th purchase rather than view the other options.
Overall excellent service as I have come to expect from Richer Sounds.

Thanks to Liam and Terry for fantastic service. There was no question too complicated about all matters to do with Hifi. It was a very good experience because Liam helped me to find the exact product for my needs. This type of customer service is very unusual nowadays so I'm pleased to spend some time giving them this feedback.. Well done guys. I'm enjoying the Wifi Streamer and the amplifier you recommended, Great products.

Swift delivery, wasn't in stock so put me in touch with a shop that had it and arrived the next day.

Very helpful advice from a patient and knowledgeable staff member.
My purchase arrived sooner than expected, too!

Very helpful staff
Nothing is too much trouble

Great service as usual from Richer Sounds. Never used Weybridge store before but Terry was very helpful and understanding. Had next day delivery to my local store who rang within minutes of it arriving and we collected from them. Would recommend to everyone mist items have 6 year guarantee. Try them !!

Great service from ordering to delivery, Polite and knowledgeable staff, 3rd time we have used Richer Sounds and most likely will use them again,5*Excellent

This is my second purchase from the Weybridge store. Terry and his team are absolutely amazing!
Thanks Terry for your patience, advice and excellent service.

For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

Great service from staff, all good.

Purchased a Wiim Ultra that was on offer, excellent service and good knowledge. After sales communication has also been very good.

Excellent service from Jordan both on the phone and in the shop

I like the whole Richer Sounds ethos and the fact that the staff are very product aware is delightful. I haven't found this level of service anywhere else.