As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... See more
Company replied
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As always with Richer Sounds my interaction was gold medal standard. Expertise, genuine friendliness and a clear desire to assist in anyway possible. I had an enquiry about a new cassette player that... See more
Company replied
Had issues with DPD delivery and conflicting messaging from them but they were sorted by the store manager and I picked up the headphones as planned from the store. I had good service from the store... See more
Company replied
Staff in the weybridge store were charming and helpful, I was simply picking up an online order, but it was far more enjoyable than scanning a code on a vending machine! Thank!
Company replied
Richer sounds employee went above and beyond to help. He managed to do an awesome price match on an awesome product and left me feeling very well looked after. The delivery was very efficient and the... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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Great service, polite and professional. Totally helped with my enquiry and purchase - thank you.
Purchased a panasonic freeview recorder by phone ,arrived promptly 100% satisfied with product nd sales team

Reply from Richer Sounds - Weybridge
Great service very helpful excellent Paul Taylor 07710024400

Reply from Richer Sounds - Weybridge
Richer sounds provided us with excellent service including wall mounting of TV and sound bar.
A perfect one stop shop.

Reply from Richer Sounds - Weybridge
Terry and his team are top notch this is the second tv I’ve bought this year and I’ll always buy from Richer Sounds because I’m buying with confidence

Reply from Richer Sounds - Weybridge
Great service. Enjoyed the demo and thought the loan service was a great idea.

Reply from Richer Sounds - Weybridge
Excellent service, despite an issue I would always go to richer sounds as they were so helpful in sorting things out

Reply from Richer Sounds - Weybridge
Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.
This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

Reply from Richer Sounds - Weybridge
We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

Reply from Richer Sounds - Weybridge
Your team were knowledgeable and extremely helpful and matched a competitive price from another supplier. A good experience and many thanks..

Reply from Richer Sounds - Weybridge
Very helpful staff with good knowledge of their products

Reply from Richer Sounds - Weybridge
Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

Reply from Richer Sounds - Weybridge
I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

Reply from Richer Sounds - Weybridge
Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

Reply from Richer Sounds - Weybridge
The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

Reply from Richer Sounds - Weybridge
The sales person was knowledgable and helpful without being pushy. Excellent service

Reply from Richer Sounds - Weybridge
Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

Reply from Richer Sounds - Weybridge
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