Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more
Company replied
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Review summary
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Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more
Company replied
We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more
Company replied
We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more
Company replied
Company details
Written by the company
Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.
Contact info
Creowen Road, A63DX27, Kilcoole, Ireland
- +353 (0)1 2873797
- info@saharabbqs.com
- www.saharabbqs.com
4.6
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
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Speedy delivery of gas refills.
July 1, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Ordered part for my bbq online
Ordered part for my bbq online, arrived within 4 days, well packed and part was cheap. Very happy with my experience.
June 8, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
I ordered some replacement parts for my…
I ordered some replacement parts for my x450, which is an excellent barbecue. One of the parts was damaged in transit but the Customer Service team sent a replacement out immediately and their communication was excellent
June 3, 2026
Reply from Sahara BBQs
Thank you for your 5 star review, and apologies again for the issue with the parts being damaged.
The Sahara Team
Spare part enquiry
Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part.
Initially contacted the company as was kept well informed regards my enquiry. All staff were great to deal with.
No problems whatsoever. Thank you.
June 2, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Great products and services
Needed a replacement part (Vapour Bars) for a 9-year-old BBQ (othewise still in perfect condition, looks new). On the Sahara website, I found the part I needed quickly, placing the order was quick and painless, the delivery was speedy and courteous, and product is excellent quality. Thanks Sahara!
June 8, 2026
Reply from Sahara BBQs
Thank you for your 5 star review, glad you were able to find the spare parts your were looking for.
The Sahara Team
Reply from Sahara BBQs
Thank you for your review
The Sahara Team
Easy to order part online
Easy to order part online . Excellent delivery service . Highly recommended
June 6, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Excellent quality and prompt delivery
The parts I ordered were delivered promptly and were a perfect fit and good quality.
June 4, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Very efficient
Very efficient. Communicated well what was happening. What I received was correct and met expectation. Seems good quality.
May 25, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Order Received and support amazing
Amazing support.
Bank Holiday in Ireland that delated the delivery.
All sorted, really good experience
May 27, 2026
Reply from Sahara BBQs
Hi
We have looked into your order and have seen that it has arrived. We delivered within 5 working days, there was a delay due to the bank holiday. This is within the advised delivery time frame.
We hope you enjoy your product.
The Sahara Team
Sahara BBQ emergency!
We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately covered in mould that had penetrated the wood and I was concerned about serving food from them going forwards. I contacted customer support and they were amazing, very quickly sorting this out and sending over new trays to replace the mouldy ones free of charge. Great communication from the get go and we are so pleased with the result. We will be sure to take the bamboo trays in at the end of this summer to ensure there are no repeat issues this year!
I really can't promise the customer service enough! Amazing!
May 1, 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
The barbecue arrived very well…
The barbecue arrived very well packaged, however I did not have time to assemble before going away. I have assembled now and note that, despite the packaging the 'sink had a slight dent making it difficult to insert the drip tray below.
April 30, 2026
Reply from Sahara BBQs
Hi
We are sorry to hear that you have had an issue with your bbq, if you would like to get in contact with our customer service team at info@saharabbqs.com, we will try to resolve your issue
The Sahara Team
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