DO NOT USE Samsung Online. They sell aircon installation @$899 (more than Harvey Norman & Good Guys) but took 6wks &endless calls to arrange installer who asked many questions re power box but onl... See more
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The supply of bonus product should be immediate
When Samsung promote a gift with purchase offer through a telco partner or an authorised dealer then those businesses should be able to complete the offer in house. ie., supply the bonus item immediately the new purchase is finalised..
I like Samsung ,everting in my house is…
I like Samsung ,everything in my house is Samsung appliances ,phone,Smart TV is good quality and affordable ,and trusted producy
Better in every way!
I bought few things with Samsung
I bought few things with Samsung. Zfold6, ZFlip for my wife, S90d for our TV, S11 U for myself and couple accessories and all of them were working and no hiccups. Definitely will be buying more product from Samsung.
Disappointed customer service and support
I've been using Samsung for a long time. My phone usually lasted very long and hence I always use Samsung. Unfortunately it is not with the case after I spent extra money to purchase Galaxy S22 Ultra. I always look after my phone very well.
In September there was a software update and after the update my phone camera is not working properly.
I went to the Samsung store in the city to have the phone checked, only to be told the city store has no Technician on site. I then drove all the way to Macquarie service centre to have my phone checked.
Both stores did not provide a good customer service. It made me feel like they not happy with their job.
I was told that it will cost me $550 for the part. It is unfair that I have to pay.
I even loaded a complaint online but nothing been done too.
Overall very disappointed with Samsung services. I never had issues with many of my previous Samsung phone, but the one time I have issue, it is a disappointed experience.
Easy to find and understand support
Easy to find and understand support.
Website sites are structured and everything is findable
Reliable and ease of use
Reliable, easy to use and staff is very assistive.
Overall a great experience user…
This review has been left as part of a promotion by Samsung.” Overall a great experience user friendly been using samsung for a long time and never had an issue with the hardware or software 😀 keep doing what your doing samsung !
I've had Samsung products now for over…
I've had Samsung products now for over 10yrs, and they have all been very reliable.
The customer service staff have been amazing.
Keep up the good work.
Can I say that I own a lot of samsung…
Can I say that I own a lot of samsung products in my home they last for years my first phone to my washing machines to my fridge I be lost without them
Excellant Product Samsung S25
The Samsung S25 is of high quailty easy to use. Im in love with this phone with all the features it has. Would highly recommend to anyone looling for a new phone.
This Review has been left as part of a promotion by Samsung
This Review has been left as part of a promotion by Samsung
I used to be an apple girl back in the early 2000s but one day I swapped to Samsung and found that their products were so much easier to navigate and easy to deal with if I ever had an issue it has always been delt with quickly and with no fuss or hesitation.
I really feel confident when buying Samsung products and feel they really value their customer service.
Thanks Samsung here is to many more years of great adventures with Samsung.
I love Samsung products
I love Samsung products. They are easy to use, last for ages, don't break very often and value for money. They are the only TV we have in our home.
Samsung products are amazing
Samsung products are amazing, the information inrelation to my query could not have been any better. Oh yes it could ir is Samsung, answerred my questions professionally and was very patient which is muchly appreciated and welcomed by myself.
I have a samsung s24 phone never had…
I have a samsung s24 phone never had issues about anything about the phone or service provided i think its probebly one of the best phones ive ever had always gets regular undates and never has issue downloading them i like the fact that they have there own software a bit like iphone they always promply contact me of any suspicous activity and send a message asking if it was me it saved me being hacked a couple of times with somone trying to use my info ilegaly so i give 2 thumbs up for samsung and they do send offers for new tek witch i like
This review is part of a promotion by…
This review is part of a promotion by samsung. I have had an absolute positive experience with my samsung product.
Samsung is better
These phones are the future of technology. I bought a samsung phone about from samsung recently, and it is SO much better than Apple. Apple updates are annoying, making complicated solutions for non existent problems. Just buy from samsung.
Phone assistant is very helpful
Phone assistant is very helpful, range of products
A bloke happy with his product 😊
I have been with samsung for approx 10 years and will never move back to apple. The features, the functionality, style, service and the simplicity of being able to connect to services has been great. I always look forward to new updates as they actually have updates with purpose. Keep on being great Samsung 👍
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