Clare was very helpful whilst choosing our new sofa, ordered and a good delivery date achieved. Delivery was excellent and their tracking service is fabulous! drivers were very curteous and respectful of property and unpacked and took away all packaging. Excellent from start to finish.
Many thanks SCS. Very satisfied customer :)

Do not do business with these people. Promised that delivery would be in 2 weeks. After 3 weeks I tried to contact customer services . . .waiting time 149 mins. Promise of return call but that was next day. Finally received a text message that delivery would be before 10:00am following day. Cleared living room only to find that they delived fabric conditioner and no furniture. Shambles

Loving my new sofa. Very helpful in store and the delivery guys, Deon and Todd from the Doncaster depot were fabulous- friendly, professional and very respectful of my home. They need a pay rise!

We went to order a sofa on finance and when the sales person Luke completed the agreement he added items that we were not aware of such as guarantees at 159. This in our opinion is morally wrong and when I challenged he claimed he’d told us the day before which he hadn’t. There was also a finance charge which he said we wouldn’t have to pay but we did. Really poor service and I hope the delivery is better served

Well up to now I'm happy. Nice man I spoke to first day. Happy to help. The next day I came back young girl was very helpful. An the young man that helped her when she was stuck.
I just hope the rest of the process goes as good
Thankyou

The young man that took our order wasexcellent and explained everything in great detail to us would highly recommend lovely laid out shop and time to brouse

We went to ScS at chesterfield we bought a three pice and a puffet the salesman Lewis was brilliant he was very friendly and very helpful, I would highly recommend Lewis the salesman.

Clair was very helpful, excellent experience great value for money, just wish delivery could be quicker.

Nice clean warm shop with very friendly staff who don’t follow you round trying to get sales. Good selection of sofas for all pockets.

Excellent service and excellent communication

The delivery men treated my new furniture with great care and respected my property. They were very courteous and professional.

I bought some sofas from the Chesterfield store and was missed sold protection plan and foot glides, which the guy told me was included in the price. Also whilst checking online at the prices i notuced that ine of the sifas was a lit cheaper than the price that i had actually paid. I went back in store to discuss this which they was happy to help and was told I'd receive a phone call in a couple of days after they had looked into It. I heard nothing. A week later I returned back to store again and they told me that the office had not replied back to them, they would chase it and hear back from them in another fews days. Still didn't hear anything after another week so back to store I went again. Upon checking the files they noticed that the issue had been resolved but couldn't be bothered to let me know. I don't live local to the store either. They have now resolved the problem and refunded me what they owe. Just got to wait for the sofas coming now. Not happy with the lack of communication.

I have given a very rare because the gentleman who helped us and served us was perfect with everything we needed to know he was very polite friendly with us

Friendly,professional delivery guys

Claire at Chesterfield branch is lovely and so very welcoming to store.

One thing we liked is the fact we wasn't being followed around the store.

Claire introduced herself and left us to it and we returned asking questions and from that had a chat and made our purchase.

Even Hugo the dog was welcomed which was great!

Very helpful member of staff. Follow up information also very good.
Everyone was very pleasant to talk to. Highly recommend. Thank you.

The service and attention we received whilst in your Chesterfield was second to none.
Claire , the assistant, was extremely knowledgeable, approachable and friendly. Also, every other staff member was friendly and willing to help.
We felt complete at ease and under no pressure to buy.

The delivery guys, Glyn and Tom were great, as were the sales staff in the Chesterfield branch. The sofa is really good, comfortable and well built (pre-takeover so made in UK).

However, the experience arranging delivery before Christmas (which was 'guaranteed' Christmas delivery when we ordered in September) left a lot to be desired. The estimated delivery date of 3rd December came and went. There was no answer from the call centre and online chat messages were ignored. We made a special trip back into store and they chased it for us, and we then had a delivery date of 23rd December. This was cancelled at the last minute and it was eventually delivered on 31st December. Really not impressed with the new owners. Shame as we've bought many items in the past and are unlikely to again, going forward.

The staff was very helpful and friendly. Shania the assistant went through all the options with us and then left us to decide what we wanted. There was no pressure on us at all. The options were varied and good value.

Delivery was on time and people were polite a good job 👍