Staff in the Store were friendly and helpful. Delivery staff were very good. On time (Craig and Trav)

Cannot fault the delivery service, helpful chatty and polite, only problem we ordered two, two seater sofas, one grey the other yellow, waited 4 months when we got it we had two yellow sofas, the delivery team couldn’t be more helpful, they rang the office explained what had happened, told us to get in touch with scs , we went to the shop, they also rang their customer complaints dept. In short we have to wait another 4 months for the replacement!
This is the second time we have had problems with this Company, we won’t both in future. Not the shops fault, somebody in the manufacturing end didn’t read the order properly!

The delivery drivers, Craig and Travis, provided a great service. They had initially been given the wrong sofa's by the warehouse. They quickly phoned and confirmed the error with the warehouse. Craig and Travis apologised profusely despite it not being their fault. When the delivery was rescheduled it was the same drivers. They unpacked and assembled the sofa's taking care when doing so.
A* service from the delivery drivers. A shame the same couldn't be said for the warehouse.

Kept up to date with delivery time and phoned when almost here. Crew were fabulous, friendly and efficient. Had suite up and installed quickly leaving no mess; even stopped the lorry on leaving to collect a piece of paper that had blown under it while unloading.

Great service over the course of two days. Waliur looked after us and made sure to get us the best deal possible. One day to browse the stock, then came back the next day after measuring up our home. Couldn't ask for anything else.

Our buying experience in Northampton from Scott was thoroughly professional and yet friendly and helpful without any pressure. Very easy to place our order and await delivery.
The delivery experience by Damien and Kieran was also professional and friendly on a very hot day!! All packaging was taken away and the suite checked that all was working well before they left.
An excellent experience from SCS all round, thank you.

Guys delivering sofas were absolute stars. Great communication and attitude especially in this heatwave. Top stars for the team and pleasure to be dealing with both. Absolute stars Damien & Kieran!!

Excellent customer service by Waliur. He explained how the store worked and what the options were and then let us wander around. When we were ready to order it was relaxed and he showed us all the available choices to help us make a decisions.

Friendly service from sales team, and prompt delivery date earlier than first anticipated again with good comms

Quick and efficient delivery. Very polite and professional. Thank you

Great service in the shop.

Craig and Travis were great when delivering, very respectful and got the job done quickly, thanks Gents.

Very good delivery of a great set of sofas. Exactly as ordered and delivered as arranged. Unpacking and fitting / removal of wrapping was swift and very professional. The crew were also friendly and very helpful.

Waliur was excellent, exceptionally patient and knowledgeable, explained everything about the sofa and all the offers. Really nice cup of tea.
I’m looking forward to getting my new sofas.

Quick to take money... slow to give back 3 missed deliveries,no communication between shops and distributors now waiting 10 days to get money back
STAY WELL CLEAR 🙏

My Husband and I came in to look at purchasing a new sofa and was immediately greeting by a very friendly member of staff called Scott. He gave us a run through of where things were, gave our 2 young children a tape measure each to keep them entertained/involved and then left us to look. We were back and forth, up and down the store and Scott had a laugh and a joke with us and our children the whole time, never once being pushy or too overbearing (which a lot of staff in shops can be these days). He found the best and funniest ways to keep our very loud and active Daughter entertained (which was massively appreciated!!) And was just very friendly and genuine with us the whole time we were there.
Scott is a great asset to your company! Lovely guy and he made the purchase easy from start to finish.
Thank you Scott and the other 2 ladies who we chatted with and made conversation with us and our children too (sorry I didn't cath their names). Great team in the Northamptin store! PS, the rugs were immaculate when we left HAHA!!!

We arrived at SCS & was greeted with a warm welcome from a very polite, smart gentleman called Waliur Rahman.
We told him what we were looking for & showed us around where we picked a sofa that we liked
Mr Rahman then proceeded to look after us dealing with the order & all the details in a very professional & friendly manner.

From the moment we walked into the Northampton store we were welcomed in....
We were helped by a lovely lady called Ally.
Ally answered all of the questions we had and was very patient with us. Nothing was too much bother for her.,..
We are waiting for our delivery so this review is only about the help we received......😎

Delivery and set up was excellent

Excellent service from Waliur.What a salesman he is good in convincing very polite and respectful.

Waliur, the sales person welcomed us, offering refreshments. We explained what we wanted, and he showed 2 sofa models.
We explained we wanted hard wearing memory foam sofas, and he explained the sofas in great detail. Altogether a relaxing experience