Had an amazing experience in the Gateshead store on the team valley. Jane was looking after us she was professional and very knowledgeable on the products. Highly recommend.

They delivered our corner suit with care, great they they put it together and checked electrical connections, canny service guys 😀

I was kept well informed about my delivery date and time. The guys called me to let me know they were coming about 1/2 hour before.

Terrible experience with SCS and it’s still ongoing. 3 piece suite ordered back in January, delayed delivery, eventually arrived. Damaged. Now trying to sort out getting new parts. There is absolutely nobody to speak to! Customer services don’t answer the phone or call you back. Emails are unanswered. Live chat doesn’t work. In store sales staff promise you everything, regular calls and then that doesn’t even happen!!! Do not recommend.

Excellent service - gentleman who set the suite up was very polite and personable. Highly recommended. 👍

Very positive experience today at SCS Gateshead. Jane was incredibly helpful, friendly and professional. Really glad I called in today and looking forward to delivery of my new sofa and chair.

Delivery drivers were excellent & very polite & on time,delivered with care

Staff were very welcoming and helpful, also very knowledgeable about the products that we were looking for.

Great experience super easy and amazing customer service from Caitlin

We went into the Team Valley store after seeing the perfect advertised on line and on tv. Unknown to us, that offer finished the day before! The sales assistant seen the disappointment on our faces and went and had a word with the manager and, 40 minutes later,we walk out having ordered our settee!! First class service from start to finish!!!!!

The staff member went out of his way to make sure we got the best deal. Nice manners really polite and helpful

Thank to Jane she helped me me a lot & took her time & explained everything so thank you Jane .

10 out of 10 experience, sales staff were amazing and helpful. Explained about the different combos we could have with our corner unit and helped us choose the right colour and explained all of the different materials we could have had.

The lady in the store was very helpful without being pushy. Tracy was very friendly and helpful. She went through the price breakdown about my purchase but when I noticed at home on the invoice the price of delivery charge I rang up and Tracy offered to refund it which she has done. Great customer service !

Very happy with service

Would recommend SCS got the recliner we wanted good price delivery was great the guys were champion everything good from start to finish.

Pleasant staff very helpful.

Having decided to buy a new sofa the first good thing was being able to visit a dog friendly showroom . As part of the family we wanted to make sure we bought something that suited us all. The staff there were helpful and the selection on show impressive. We were informed when the sofa was ready to be delivered and kept up to date on day and time of delivery as promised. Delivery and installation was excellent. The guys who delivered were polite and efficient. Love the final product. A great experience alround.

DO NOT BUY from SCS pleaseeee
You will wait months and months and months ….!
They customer service is zero, you can’t never reach them, very unhelpful, very unprofessional and unsupportive company