Selecta Reviews 

Selecta is the worst supplier that I have ever encountered during my business life. Their customer service is non-existent, their account management is non-existent, delivery of services is very poor and haphazard and their pricing extortionate. They are: quick to invoice, slow to resolve issues and their default position is to do nothing. Avoid this supplier.

Used one of their vending machines, paid for my item which did not dispense. Contacted their customer service several times and filled out the form around a month ago. Nothing heard back

Vending machines dispensing extortionately price confectionary at Coventry train station now have the ordasity to charge for items not dispensed 😔

Used one of their machines in Wythenshawe hospital. Tried to use contactless payment but the machine struggled and then declined. Payed by cash in the end only to find the contactless payment on my bank statement-total robbery. DO NOT USE

Never buy from vending machines. Total rip-off. Stay away. Took my money but failed to dispense what I ordered. When you call they give you incorrect information for processing the refund claim.

These guys take payments out multiple times, buy a coke? get charged 4 times. Frequent behavior. Either they are incompetent or improper, or both. Do not use machines run by them. Do not use machines installed by them.

Expensive for a start off. Then, when you've paid for your item, it chucks an error, only dispenses one item and that item is wrong. Try and call and the office is shut at not even 5pm.

Update 16/11 - I contacted them 2 weeks ago for a refund through their online 'request your refund form' and not heard anything back.

Cowboy company.

Used selecta vending machine at Shrewsbury train station, took my money but did not give me any product, I rang the number on the machine and the bloke was useless and gave me a wrong email to contact for my refund and everyone I Google a way to contact selecta, I can’t find a customer service number, it’s like they don’t want people to contact them and complain

BOUGHT A CAN OF DRINK AND IT WAS 2 MONTHS OUT OF DATE.

Used a vending machine at Premier Inn. Card debited but nothing delivered. Submitted a claim but no response. These people a ripoff merchants. Do not use.

Update: Got a refund from my credit card company. Select totally ignored me.

Why did your machine at Paris De Gaulle airport near K48 got my money and never provided the product? Is there any platform that I can reach for refund? What type of company are you all your website is based on B2B?!

Paid for coffee at Liverpool South Parkway. No drink dispensed but card still debited. I wish I’d read these reviews before wasting my time/money. Merseyrail should remove these machines as they’re not fit for purpose. You’ve been warned.

I hope you're reading Trust Pilot as due diligence before you choose to use this company. DO NOT USE, they are horrendous to deal with in every aspect.

Could you get worse reviews?? This company needs dealing with. Trading standards the police whatever

SCAM! Avoid these machines at all costs. Selecta are daylight robbers charging you for items it will not dispense. No way of contacting them and it seems to happen to lots of people, so they are clearly not too worried and enjoying that extra income. Criminal white collar thieves.

Unable to get a refund for a coffee that came out with bits in it. Only a number to call which no one answers. I ordered a latte, looked like a black coffee with 3 drops of milk and 4 lumps of floating debris. Disgusting.

Used a selecta vending machine in a hospital this week, had to pay twice for one product as it wouldn’t drop, got 1 product paid 2wice total scam

Total rip off.if I would give no stars I would. I used a coffee vending machine in the Leicester Glenfield hospital with my payment card and it didn't give me the drink. I tried again with another card as I thought it may have been the card and same happened. When I checked my statement they had charged me £1.70 each time. This company should be closed down. If I robbed someone I would be done for it. By the look of some of the reviews it's happening a lot.

If you ever see these vending machines, don’t buy anything at them. Waited 5 mins thinking machine frozen just to get scammed

DO NOT USE SELECTA’S vending machines. Took my money. Was given no products. Out of principle I’ve been trying to get my money back since the beginning of May and it’s now August.
Total scam. Customer service appalling. They deserve to go out of business.