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SharkNinja UK Reviews 

52,682
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,295 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and high-quality appliances, noting that orders often arrive the very next day in secure packaging with automatic warranties. Consumers also deeply appreciate the responsive customer support team, who quickly handle replacements and provide helpful assistance whenever unexpected problems occur. However, some reviewers were not happy with the delivery service, noting frustrating instances where packages were severely delayed or mishandled by the courier. A few people additionally mentioned receiving products with minor defects or experiencing unexpected difficulties when trying to resolve warranty issues.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently praising the fast delivery, user-friendly... See more

Delivery service

Consumers find delivery service to be exceptional, frequently praising the remarkably fast next-day arrival... See more

Quality

Reviewers highlight positive aspects of quality, noting that goods are excellent and build quality is... See more

Order

Reviewers express great satisfaction with the ordering process, highlighting the intuitive website,... See more

Service

Users describe positive interactions with service, highlighting fast resolution of issues and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent warranty claim sorted. Battery had gone faulty, had to raise RMA fir return through Argos. Unable to contact Argos through phoneline or emaik. Emailed Sainsburys customer services, no reply... See more

Rated 5 out of 5 stars

Delivered less than 24 hours later. Web site easy to navigate, item in stock so no delay there. Bought for a gift and the recipient delighted. The only thing to say is I signed up for text update del... See more

Rated 5 out of 5 stars

Bough Ninja soup maker , as first order got a discount which gave a good saving . I had thought it may be a few days for delivery , later the same day I got updates and then the items was deliver... See more

Rated 5 out of 5 stars

We managed to damage the cable on our new shark vacuum cleaner. We phoned Shark and actually got through straight away to a very helpful person. We explained what had happened and then received the fr... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53K reviews

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4.5

All reviews

(52,682)

10,301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing service from ordering to delivery

Amazing service and arrived the next day I managed to break my jug on my ninja food processor and was panicked thinking I'd have to buy a whole new machine but I went on ninja site n found the original parts and it didn't cost a fortune they were fast and kept me updated from ordering to delivery I'll definitely be looking at buying anything ninja from there original site now I'm really impressed with the service

September 21, 2026
Rated 5 out of 5 stars

Great offers……

Some excellent offers and discounts on products. Purchased the pet vacuum and the steamer. Arrived next day, warranty already in place and products ready to go out of the box. Excellent and efficient service.

September 21, 2026
Rated 2 out of 5 stars

Rubbish delivery

Easy to order, not very good delivery. DPD are yet to update me about when it will be delivered 3 days after ordering the part. Not exactly next day delivery!

September 21, 2026
Rated 5 out of 5 stars

Very happy customer.

Does the job.
Easy to use.
Lights indicator offers a useful guide to the aur quality.
Less hassle and safe money in long life filter.
Delivery was great.
Very happy with the product.

September 12, 2026

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