SharkNinja UK Reviews 

Order placed on Friday, delivered Saturday 😀 Great service, well packaged.

A no quibble response under the warranty excellent service

Perfect next day delivery and exactly want I ordered, unfortunately it’s not fixed the issue with the speedi I am having but very happy once again with the service and quality

Easy to identify spare parts needed and a good price. Was delivered free next day

Ordered it and delivered within 24 hours 🥰

WOW!!! That was an excellent service. I ordered a Shark Ninja product one day and it was delivered the next day. DPD delivery was excellent as well, giving me a one hour delivery time frame. You could say I wasn’t expecting that. Customer Service of a high level with a 2 year product warranty thrown in for good measure.

Ordered a new part 3pm Friday it arrived 10 am Saturday excellent 👍

Always an easy way to order, very fast delivery and the guarante is applied automatically.
Plus the products are always amazimg!

Contacting Shark about a problem with an item bought from them was just a wonderful experience. Contacted them twice about and it was such a pleasure speaking to them. They were very helpful and polite, can’t say enough about how understanding and resolving my problems so quickly. Spoke with your colleagues on the 18th and 21st September 2026.

Excellent packing and delivery

Use of AI, wanted to double check papers were coming with a Ninja Prestige Dualbrew Coffee Machine | Filter and Pod | REFURB | CFN802UK. A simple yes or no would suffice, instead SharkNinja AI Andrei
Reply 1 - read description
Reply 2 - confirmed

Product I should add is great, think the description was written by ChatGPT somewhere in this word pie it mentions filter papers ;-)) Try reading this on your mobile!

Meet the Ninja Prestige DualBrew System – an automatic 2-in-1 coffee machine that helps you create delicious filter coffee and espresso drinks with coffee capsules. Enjoy robust filter coffee in a range of drink sizes - from single cup to a 1.8L carafe - perfect for sharing with family and friends. 2-in-1 machine: Enjoy easy mornings with automatic filter and espresso capsule coffee brewing. Compatible with Nespresso® Original capsules*: Choose from four drink styles and sizes: Espresso (40ml), Ristretto (25ml), Lungo (110ml) and Over Ice (30ml), designed to brew hot, strong espresso directly into an ice-filled glass. A more concentrated shot ensures a better-balanced drink when adding dairy or plant-based milk. Make filter coffee drinks: Simply add fresh ground coffee into the Brew Basket using the scoop, then choose from three brew styles: Classic, Rich and Over Ice. Then, select from 10 drink sizes: Small Cup, Cup, XL Cup, Travel, XL Travel, ¼ Carafe, ½ Carafe, ¾ Carafe and 1.8L Carafe. Built-in, foldaway hot or cold milk frother: Create espresso and milk-based drinks including lattes, flat whites and more. Add hot or cold milk into a froth jug, then submerge the frother in the milk and press the top button to turn it into silky, thick froth in minutes. Thermal Flavour Extraction technology: The 19-bar pressure system delivers flavourful espresso with a silky-smooth crema by brewing at the optimal temperature and pressure when brewing coffee capsules. And when you brew filter coffee, the XL showerhead ensures even saturation for rich flavour. Perfect for entertaining: Treat guests to a café-style drink or brew a 1.8L carafe of filter coffee. Adjustable cup tray: The tray can be adjusted to suit your drink, from a single shot to a travel mug. Convenient brew features: Delay Brew, Keep Warm and Clean functions help you streamline your morning and keep the machine tidy. The control panel also includes a Clean Cycle Indicator. Dishwasher-safe removable parts: Easy cleaning with a dishwasher-safe Brew Basket, Carafe and Lid, Water Reservoir and Lid, Cup Tray, Cup Tray Base and milk frother whisk. Included in the box: Everything you need to brew quality coffee drinks. Capsule Storage Bin: Store used coffee capsules and grounds for recycling and composting. Removable Water Reservoir: Can be removed for cleaning or refilling. Ninja Smart Scoop: Measuring scoop helps you easily measure the correct amount of ground coffee. Variable Warming Plate: Adjust the time (up to 40 minutes) and temperature (low, medium, high) to keep coffee at your ideal serving temperature. Paper Filter Kit: Complimentary paper filters. Simply insert a paper filter into the Brew Basket and add ground coffee with the Smart Scoop. 1.8L Glass Carafe: Perfect for entertaining, this 1.8L café is ideal for making a big batch of filter coffee. Recipe Guide: Explore a variety of recipes, from over-ice coffee to a flat white. 1-year guarantee. Please note: Coffee capsules are not included and must be purchased separately. *Compatible with Nespresso® Original capsules and other 3rd party brands. Ninja is not affiliated with Nespresso or other brands.

Excellent customer service with really fast and reliable delivery.
Too early to assess Shark HK500 UK vacuum cleaner, but so far so good.

Easy to order. Fast free delivery. The product is excellent. Had one before and this is my second buy

Easy ordering process, prompt acknowledgment and speedy delivery.

Excellent service from start to finish 5 stars or more

Awesome, quick delivery and a great hoover so far..

Fantastic customer service from the contact centre. It’s great to talk with someone who is efficient, polite and able to resolve fully my issue. The five year warranty is exceptional and the replacement was the next day. Absolutely brilliant.

Excellent service

First class service, arrived the next day, packaged well and the air fryer looks and works great

Excellent product
Super fast delivery and a fabulous slow cooker