Called Shark customer support as I had been having issues with my shark upright vacuum cleaner. I had already gone through the troubleshooting manual and still had an issue. The item was within the wa... See more
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The person who I spoke with was very…
The person who I spoke with was very helpful and I would definitely recommend Sharks after care.
Reduced price which was great.
I needed a new kettle and liked having the choice of water temperature. I wanted black and luckily that was the model offering a great reduction direct from SharkNinja UK.. Once ordered it was swiftly delivered. Lighter in weight than my previous kettle which is a plus. After using this model for a week I am very impressed.
Online ordering was easy to navigate…
Online ordering was easy to navigate and was delivered the very next day.
Amazing products with even better…
Amazing products with even better customer service, best customer service experience ever always very professional polite and helpful
Absolutely amazing web form
Absolutely amazing web form. Easy to navigate;found product.
Bought as a birthday present.
Now started something as everyone wants one. Grab yours before I grab mine as they might sell out
#ninjaslowcooker#onepanwonder#mumlifemadeeasy#dadlifemadeeasy
If you’re a student, I would also recommend.
Super fast delivery - order by lunch received the following day (morning)
Great quality product delivered very… ninja drinks bottle
Great quality product delivered very quickly
Always a pleasure shopping at…
Always a pleasure shopping at Shark/Ninja, ao easy shopping for fabulous products and fast delivery. Thank you
easy to order
It is so easy to order . The product is packed and sent immediately . I have several Shark products and I can recommend them . They are reliable and well made . I have not had a chance to use this product yet, but I’m sure it will live up to the standard of the others.
Excellent price and great speedy…
Excellent price and great speedy delivery from receipt of order
Shark Cordless hoover issue
Had an issue with my Shark cordless hoover. Customer service were excellent and had a new part delivered within 24hrs! Super service something you don’t always see nowadays sadly.
The website was easy to use and…
The website was easy to use and delivery was very quick
May use AI-assist with repliesRead more
sent wrong item
sent wrong item thats now been collected(that was easy to be fair) do not seem to be in as much as a rush to send replacement

Reply from SharkNinja UK
Fantastic customer service
I bought the Shark FlexStyle in December 2024. It recently stopped working so I contacted customer service by filling out the online form. It was a Sunday so I wasn’t expecting a reply for a few days. Within 5 minutes of submitting the form, I had an email to confirm they’d be sending me a replacement. It is now the following day and I have received my replacement! Took about 24 hours to have it in my hands from submitting the customer service form. Genuinely great service and very helpful representatives. Whilst I’m a little disappointed my product broke so quickly (less than 2 years ownership), the warranty on the product means I didn’t have to pay a thing to have it replaced. So happy with the service I have received and would order from here again
Shark Turbo blade.
Shark Turbo blade.
The item in question had been out of stock.
I was advised immediately when it became available.
Order process very effective and a speedy delivery.
Very impressed.
No issues with item but DPD delivery…
No issues with item but DPD delivery driver was extremely rude and used foul language , I have 15 shark ninja products so as said no issue at talk with company itself
The process went very smoothly and…
The process went very smoothly and quickly until the machine was unboxed to find the water tank shattered. Looked like someone had kicked the box (?) Replacement arranged following sending proof of damage and unit identity via photos. Item now working well although not yet got coffee beans.
Decent price and very fast delivery but!
Decent price and very fast delivery
It would be helpful if the retailer specified the depth of the pan. Sadly I misinterpreted the website description of height as being the depth of the pan - it was actually the base to the top height of the handle
Brilliant communication and speed of delivery.
After looking online for a replacement part I thought I’ll go direct to Shark. Best move, found the part super easy, ordered on Thursday and arrived on Friday.
Plus it was a very reasonable price.
Just a great job.
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